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“Would definitely stay again”

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Hanoi Charming Hotel
Ranked #118 of 591 Hotels in Hanoi
Brisbane, Australia
Level 6 Contributor
77 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
“Would definitely stay again”
Reviewed 13 July 2011

Ditto to all the good things said by other reviewers. Clean, good location, great staff and comfortable. The PC in our room, breakfast included and free airport pickup where greatly appreciated. We stayed in the only ground level room, near the elevator and stairs. Any noise from the lobby area was blocked out by an internal sound proof door.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank SnapCooeee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (137)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
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English first
Christchurch, New Zealand
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed 12 July 2011

We had a lovely stay, breakfast in provided, lovely clean rooms, very friendly staff who go out of their way to talk with you and made us feel at home, Rang anyone we needed to, booked Taxis, train tickets, was a great stay thank you

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Great11131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gold Coast
Level 4 Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 8 July 2011

Charming Hotel is classified as a 2 star hotel but perhaps a 4 star pensiuone would be more informative. It is a 6 story building on a narrow lane in the old quarters of Hanoi and offers great service to the travellers. We had a spacious room with ensuite, air conditoned and a flat screen TV. The room was servived daily with new towels etc. A continental breakfrast ly with coffee/tea, toasts, butterr,marmalade,juice and fruit. American bfat also available.All in all we were very satisfied with our stay and the staff very courtious and efficient.

Room Tip: We had room 202, most convenient for access and the breakfast room.
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  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Varangian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tasmania, Australia
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 June 2011

We really loved staying at the Hotel Charming in June 2011 and when, ( one day ) we return to Hanoi we will definitely stay there. Mr Duc, Hong and Lien and all the staff are just wonderful. The hotel is in the heart of the old quarter of Hanoi, in a narrow street which buzzes with life. The staff are wise, warm and welcoming with excellent communication skills and very eager to help in any way. We were guided by their suggestions for our trips to Halong Bay, Sapa and Hue and were were very impressed. The rooms are spic and span and any requests are attended to immediately. We are travelling with our 9 year old daughter and they made a special effort to engage her and make her feel included and happy. Our warmest thanks to all at Hotel Charming.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
9 Thank karenbrownphoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barrie
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 23 June 2011

First time for us in Vietnam and we were so impressed with the personal attention that Mr. Duc and his staff showed us. We have recommended the hotel to other travelers we have met and so it will pay off. Clean rooms, good breakfast, good location for anyone that wishes to be in the hub of the city but the attention to detail was the best. From the beginning of our dealings with Mr. Duc we were impressed with the professionalism. Nothing was too much trouble. Thanks to all the staff.

  • Stayed April 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
13 Thank hugo021033
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level 5 Contributor
75 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 20 June 2011

We ended up staying at this hotel out of sheer luck & loved every moment of our stay here. We were on our way back to Singapore from Halong Bay & had to spend 1 night in Hanoi. We had pre-booked another hotel – but they bumped us off on arrival saying they had no rooms & had instead made alternate arrangements for us to stay at Charming Hotel which had just opened that day for the same rate.

Things turned out pretty well for us as Charming was truly charming. The rooms are big & very spacious, mattresses soft, bathrooms clean with new fixtures, breakfast included. Best part was – since Charming II intends to also cater to business travelers – there is free wifi & even a personal desktop with internet connectivity in the room itself! The hotel’s location is also good in Hanoi’s old quarter.

Overall, I would definitely recommend this hotel – it’s a steal for the 40USD or so they ask for.

  • Stayed February 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
6 Thank TheTravelingHorse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamburg, Germany
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 June 2011

This hotels greatest asset is the staff. Excellent. From the moment that I arrived, I was warmly greeted and nothing was too much trouble. The girl on day shift, the friendly Lien, the guy on the night shift, all the other guys that work there, everybody was great. Always a smile, a personel hello everytime I came down or returned to the hotel. One evening after returning from Halong Bay, they even invited me to eat with them. The location is good, easy walk to the lake and the center. Hotel is slightly hidden, but I used the free airport pickup offer, so the driver knew where to take me, would be difficult to find alone. I stayed 4 nights and left my luggage at the hotel, whilst I went to Hue for 2 nights, and then returned for an additional 3 nights,again this was no problem. The rooms are average size, bathrooms good size, rooms are clean, each is equipped with a computer and free internet access. No window in room, but not an issue for me. also no safe, but possible to leave valuables in the safe at reception. The hotel itself is average to good, but the staff make this an excellent choice in Hanoi..

  • Stayed June 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank DannyGB_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hanoi Charming Hotel

Property: Hanoi Charming Hotel
Address: 15 Yen Thai St. | Hoan Kiem, Hanoi ++84, Vietnam
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #118 of 591 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hanoi Charming Hotel 2*
Number of rooms: 36
Official Description (provided by the hotel):
Located in the centre of Hanoi old city, Hanoi Charming Hotel offers beautiful and spacious rooms with nice view of Hanoi old street. Hanoi Charming Hotel is equipped with all amenities that you expect such as air-conditioning, international standard elevator, Internet ADSL, cable television, mini bar and more. ... more   less 
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