We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fantastic value, fantastic service”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hanoi Charming Hotel
Ranked #130 of 599 Hotels in Hanoi
Reviewed 20 January 2013

We used Hotel Charming as our base to explore both Hanoi and parts of Northern Vietnam, and were very pleasantly surprised by what we found here! The reception staff were absolutely exceptional, especially Huy! He catered to our every need and went above and beyond - organising showers for us after our overnight train and securing a free drop off to the airport. He is absolutely fantastic!

The rooms are very small but very very clean. The shower has great pressure and very consistent hot water! And our room (and i think most do) had a desktop computer which was fantastic - after a few months of travelling to not have to bother with internet cafes or connecting tablets to wifi if was a much appreciated addition!

I'd definitely recommend the hotel - its a great base to head out and explore Hanoi from - and a very quiet street if you're after a peaceful nights rest.

  • Stayed: November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Phoebe V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (1,320)
Traveller rating
Traveller type
Time of year
Language
  • More languages

374 - 380 of 1,320 reviews

Reviewed 16 January 2013

This hotel is a excellent base in the old quarter for exploring Hanoi, and also an excellent place to catch your breath if you have been travelling for a while and need to chill out. They have PC's in the room's, which is excellent for planning the rest of your trip in peace, and catching up with the outside world. The breakfast is substantial and tasty, and the staff friendly and helpful. There are two great local restaurants 2 minutes walk from this hotel (Bun Cha Nem Cua Be Dac Kim, and Bun Bo Nam Bo) which are both a must-try in Hanoi.

  • Stayed: January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank NickSA85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 January 2013

I seldom write good reviews for hotel, but charming hotel is really one hotel that i will strongly recommend to others as its value for money.

The hotel is at strategic location at old quarter area which is within walking distance to the night markets (opened on weekends). Though its along a narrow alley where cars can't drive through, the hotel guys will go all the way to the main road to pick your luggage to the hotel, so no worries about that. It is also because it is not along the main road, the room is quiet and noise from cars honk cannot be heard.

The room is relatively spacious (if you pick the ones without the city view), with free wifi services as well as a desktop in each room. The beds as well as the toilet are also very clean, and bugs free. Items in the fridge are very reasonable priced (in fact cheaper than what you can get from the mart) and are replaced daily, this saves us a lot of trouble from buying and carrying water back from super marts.

What is most attractive about the hotel is the staffs there. They are very friendly and polite, and always puts up a welcoming bright smile. They speak relatively good English, so they are helpful in giving directions and recommending tours.

Thumbs up to charming hotel.

  • Stayed: January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Xinnixinnixinni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 January 2013

Stayed here 5 nights at two occasions. The hotel gives a nice first impression, that is, after picking you up for free at the airport. The staff tries very hard to keep you happy, so you shouldn't take advantage of that.

We stayed there on two occasions. When we came with the morning train from Sapa, they even let us use a room to sleep in from 6 in the morning until our room was read at no extra cost (it wasn't our suggestion, but they sort of insisted and said we looked very tired).

I would like to personally thank you very much for your hospitality. You made our stay in Hanoi memorable, and even though we hear people have different opinions about the city, we loved it and you played a big part in that. Thank you and hope to see you again.

  • Stayed: December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank snorerkid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2013

I'd booked this hotel online not knowing what to expect. I stayed here 4nights and this hotel certainly felt like a home away from home...............clean,cômfortable and secure with all mod cons to meet one's needs including free in room internet/wi fi and with staff happy to see the guests no matter what time of the day or night, always helpful and interested in how your day/trips went! For a small hotel, the services shown by all the staff were well beyond what I had expected, always striving to please from the duty manager, Mr. Dủc to staff at the front office, room service, bellhop,and catering service! I was so surprised when arriving back from Sapa overnight this morning at 5.30am to the hotel, Hưi the night receptionist greeted me warmly with a big smile, offered me a drink of coffee and a room to have a shower and take a rest before my room was ready for check in at 12pm...............how is that for service!! I was stoked. In addition,this little gem of a hotel is ideally located to all attractions within easy walking distance and yet is in the heart of the old quarter, tucked away less than 20m from the hustle and bustle of traffic down a side well lit lane. This Hotel is highly recommended and one worth considering when in Hanoi!!

Room Tip: because of where this hotel is sited down a quiet side lane, the rooms are well presented away from...
See more room tips
  • Stayed: December 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank international_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2013 via mobile

We recently spent two nights at the charming hotel. We found it offered brilliant service with tidy, reasonably sized rooms. The staff were very obliging, especially after we were given a hard time by a taxi driver. Our only small qualm would be that the breakfast selection wasn't the best

  • Stayed: January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank brosi299
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2013

Charming Hotel has one of the most friendly staff that I met in all my past holiday trips. :-D Though just a very simple and small hotel, Charming has managed to pack 20+ rooms, dining area, 2 lifts, luggage corner, reception and an overflowing warmth of friendliness in the chilly winter of 9 degC!

For $26usd/room/night, this is definitely one of the top choice for a good, clean, reliable budget hotel, with wifi at all floors, desktop in the room, hot water for shower and tap, complimentary breakfast, lots of channels on TV, supermarket-valued bottled water, soft drinks and hanoi beer, luggage holding service, and reasonably priced tours to various areas such as Sapa, Halong Bay, Mai Chau and Hanoi City.

Breakfast choice includes either a Vietnamese pho noodle (beef/chicken), american toast + egg, classic bread + jam spread. Might not be very filling but its good enough for a light breakfast before starting the day! Comes with vietnamese coffee/ tea, juice/ cordial and fruits.

Hotel is situated in a nice and quiet alley perpendicular to one of the most busy roads in Old Quarters, close walking distance to Dong Xuan Night Market (must go for all shoppers! opens on fri, sat, sun night), Hoan Kiem Lake, Water Puppet Theatre, Dinh Tien Hoang street, Hoa Lo Prison, loads of shopping/walking streets. There's an extremely nice dining restaurant recommended by the Hotel, which is the Bun Bo Nam Bo, some dried rice noodle with condiments that are absolutely mouth-watering. Just right over the corner of Yen Thai street, walk and you'll reach there in 1 minute.

You can easily book your stay through email on their website and Mr Duc, the manager, replies very promptly (almost on the same day or next day). Most of the staff can speak English so no worries on communication issues!

Recommend to take the airport transfer which is reasonably priced and reliable. No worries for arriving at the airport late and do note that a minimum of 2 hours is needed prior to check-in as the queue can be quite long.

Some less positive points (though minor) are towels that did not look the usual hotel-perfect-white which means it could be rather dated but is still clean. The air-con warmer had a max of 31degC setpoint but still feels kinda cold in the middle of the night, no warmer on the floor. There isn't a dustbin in the room and no face towel and face tissues so do prepare your own if needed. There was only 1 power point in the room which was rather limited when you have cameras, phones from both guests to charge. There are 2 power points in the toilet which we had to use in the end (I kept my phone in a waterproof bag while charging). There is an electric kettle but again, not enough power points.

The bed is rather soft but still acceptable for the price. I slept very soundly each night which was rather surprising as its the Old Quarters anyway! :-P

Room Tip: Choose executive room if you want a larger room for more luggage. Note that this is windowless. C...
See more room tips
  • Stayed: January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mytian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hanoi hotels
0.2 mi away
Bodega Hotel
Bodega Hotel
#321 of 599 in Hanoi
192 reviews
0.1 mi away
Hanoi Rendezvous Hotel
0.3 mi away
Hanoi Blue Sky Hotel
Hanoi Blue Sky Hotel
#146 of 599 in Hanoi
348 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Hanoi Hibiscus Hotel
Hanoi Hibiscus Hotel
#189 of 599 in Hanoi
422 reviews
0.3 mi away
Tu Linh Legend Hotel
Tu Linh Legend Hotel
#63 of 599 in Hanoi
1,050 reviews
0.4 mi away
Box Hotel
Box Hotel
#197 of 599 in Hanoi
217 reviews
Show Prices
Show Prices
Show Prices

Been to Hanoi Charming Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hanoi Charming Hotel

Address: 15 Yen Thai St. | Hoan Kiem, Hanoi ++84, Vietnam
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #130 of 599 Hotels in Hanoi
Price Range: £14 - £24 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hanoi Charming Hotel 2*
Number of rooms: 36
Official Description (provided by the hotel):
Located in the centre of Hanoi old city, Hanoi Charming Hotel offers beautiful and spacious rooms with nice view of Hanoi old street. Hanoi Charming Hotel is equipped with all amenities that you expect such as air-conditioning, international standard elevator, Internet ADSL, cable television, mini bar and more. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with HostelWorld, Expedia, Booking.com, TripOnline SA, Evoline ltd, Ebookers, 5viajes2012 S.L., Cancelon and HotelsClick so you can book your Hanoi Charming Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing