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“Definitely recommended”

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Hanoi Charming Hotel
Ranked #122 of 599 Hotels in Hanoi
Reviewed 16 December 2009

Admittedly I had low expectations, fuelled by suspicions over the large number of v positive reviews by single-post reviewers.

However everything worked out well from the airport pickup (in a new and comfortable suv, complimentary with a stay of at least 3 nights) to the service (polite and helpful staff decently fluent in English who weren't pushy with tours) and the room (I had one of the cheapest window-less rooms which was small but adequate). Breakfast was a basic but adequate choice of eggs, toast or pho each morning. Location was convenient too.

Only gripes were that I couldn't get a wifi signal in the room, the a/c in my room was acting weird and the walls/door weren't well soundproofed. But all in all, entirely recommended for the price, especially considering the free airport pickup.

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Thank inkoherent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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988 - 994 of 1,315 reviews

Reviewed 16 December 2009

Staff was friendly, helpful and eager to help.
Hotel is clean and very well located.
Some rooms don't have a view (they do have a window, only there's a wall 20cm away).
Good price for what you get.

  • Stayed: October 2009, travelled as a couple
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Thank vince_one
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2009

I love the street the hotel is located at, since it is a pretty quiet street right in the centre of Hanoi.
Very kind staff, very nice breakfasts and clean and comfy rooms.

I enjoyed my stay, had a great rest and felt pretty much at home there.

  • Stayed: December 2009, travelled solo
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Thank selveta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2009

Charming Hotel is within walking distance from the night market. The hotel has excellent and friendly staff who will go the extra mile to help occupants. For example, there was a time the water from the heater is not hot enough. The staff came immediately after I made the call. He tried for about half an hour to get the heater working, without a word of complaint. Very good service! I came back to the hotel 1 day earlier after my short trip, sad to find out that the hotel does not have any room. The hotel staff arranged us to go to another hotel and picked us up with their motor bike the next morning, even though it is within walking distance. Moreover, Mr Duc readily provided us a room to shower before we left for our Sapa trip, despite the fact that we checked out the room in the morning. I would strongly recommend this hotel to travellers!

  • Stayed: December 2009, travelled with friends
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Thank tancs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2009

We arrived in Hanoi at midnight and when dropped off at our hotel, we had no idea what a find it was. From the moment we arrived, the staff was helpful, attentive and courteous. The rooms are comfortable, the location unbeatable and the breakfast, with a choice of western or local got us going in the morning.

This was excellent value and we stayed for 5 amazing days with Mr Duc and his excellent staff as our host.

  • Stayed: December 2009, travelled as a couple
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Thank BicyclinBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2009

Hotel staff are very friendly and helpful. Most of them can speak simple English.
The double-room is good enough for 2 person and has movement space. As for the triple-room which they had added an extra bed to a bigger size double-room, movement is limited, but overall the room is cozy and comfortable. Breakfast is yummy and hot.
Though the hotel is situated at a small alley, is near to restaurants and shopping. If you want to see how the Vietnamese lives, the alley transforms into a market in the morning. There are also 2 travel agency just next to the Hotel.

  • Stayed: November 2009, travelled with family
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Thank stellatan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2009

The hotel staff was indeed as per the name of the hotel - very charming! They were very helpful and when I enquired about the trips around Hanoi and also how to plan my 4N5D trip there, they were all the more happy to help me plan my itinerary for me.

If you are looking for a hotel that is mid-range closer to the budget but with all the basic ammenities, this is the perfect hotel to choose! They even had a promotion (stay of more than 3N) of free pick up airport transfer - save USD15! :)

They were very polite, very courteous and always smiling and helpful. The room is also clean and had a comfy feeling to it. There's free internet at the common/dining area too!

This hotel is located on a street that only motorbikes / bicycles are only possible due to the small and narrow lane. Perfect location and away from the noise and hustle and bustle coming from the next street - very accessible to walk to the nearby lake and soak up the lifestyle in Hanoi!

Mr.Duc and his team is very helpful to assist you in anything you want, from hot water flasks to helping you plan out itinerary and telling you how much does a taxi costs from one location to another.

Totally recommended! Thumbs up to Mr.Duc and his team of Charming Hotel!

  • Stayed: December 2009, travelled with friends
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Thank cwong99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hanoi Charming Hotel

Address: 15 Yen Thai St. | Hoan Kiem, Hanoi ++84, Vietnam
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #122 of 599 Hotels in Hanoi
Price Range: £11 - £20 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hanoi Charming Hotel 2*
Number of rooms: 36
Official Description (provided by the hotel):
Located in the centre of Hanoi old city, Hanoi Charming Hotel offers beautiful and spacious rooms with nice view of Hanoi old street. Hanoi Charming Hotel is equipped with all amenities that you expect such as air-conditioning, international standard elevator, Internet ADSL, cable television, mini bar and more. ... more   less 
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