Was here 4 days ago - found this place via TripAdvisor.
As the Madam Moon is now part of the Golden Sun group, have no worries on the overall quality. Even though Madam Moon is the most affordable of all the other Golden sun hotels, they are not compromising the value. Instead, they give you only what you need (and cut less on stuff that you will probably don't need).
Appearance of the hotel is deceiving - it looks like another regular travel agents (they have no fancy signs in the front), but wait until you see the room. Hence, ask for airport pick ups to avoid scam, or ask the taxi to go to Golden Sun Lakeview (which is only 2 buildings away). Given the nature of buildings in Hanoi, each floor of will only have 1 rooms, hence, try asking for a room on 1-3 floor. Their stairs are pretty steep, but they are more than welcome to help you carry your luggage. The hotel is also very strategic - very close to the Hoan Kiem Lake - only 3 mins away.
Rooms are equipped with 1 AC and 1 fan. We were unlucky because they had problems with the AC, so we stayed 1 nights there, and they upgraded the room to Golden Sun Lakeview for the other nights (without adding more cost). They tried their best though to keep ourselves comfortable by adding more fans. Surprisingly that night was not as hot as i thought :).
Breakfast is served next door at Golden Sun Lakeview. Simple breakfast with bread, egg (loved the scrambled egg which is fluffy :), and rather complete. Couldn't ask for more.
If you are lucky - try finding Binh Pham - the hotel's manager. He is simply amazing. He organized and ensured that we have the best tour (value for money - we went for Halong Phoenix Cruiser), and also get us discounted ticket price for Water Puppet show (we got 1st class ticket with the price of 2nd class). It is highly recommended to book the water Puppet show ticket via Binh Pham, because the ticket sold out fast.
Also, before going out, ask them for a free map. This is quite a handy map, because at the back of the page, they already enlisted several points of interest. Binh Pham will also help you to point out which one has moved (i.e. Quan An Ngon), and several other recos. Not to mention, that the map is very accurate and easy to read.
I will definitely be back here :)
- Official Description (provided by the hotel):
- Welcome to Madam Moon's Guesthouses! Madam Moon Guesthouse is located on 17 Hang Hanh Str, with the best location in the center of Hanoi old quarter, the guesthouses are almost in one minutes walking to Hoan Kiem Lake, so you can find everything in a short walking distance such as shopping center, Dong Xuan market, Thang Long Water Puppet Theater, the Night-market,city view cafe and thousand of restaurants. GUESTHOUSE ROOM FEATURE: + Aircondition 2-ways (Hot & Cold) + Free Wi-fi in the room and at the lobby of the hotel + Private computer and printer is for free of charge at the lobby + Fan with remote control + Led Tivi LCD 32-inches with cable + Fridge + Private Bathroom + Hot Shower + Free and very strong Wi-fi for internet access in the room + Buffet breakfast included (6:30am - 9:30am) + Tours desk for free information / We are also the travel companies organized tours with the best quality and cheapest prices guaranteed (Tour-information) + Free luggage storage + 24-hours Reception + Free Motorbike/Bicycle Parking + Free local phone if less than 3-minutes + Safety Box + No lock out or Curfew + soft beds + Towels/Soaps/ Shampoo + City map + Hair dryer + Goverment tax included + Currrency exchange + A front desk opened and staffed 24/7 + Daily housekeeping Thank you very much for your time reading about us, we are loooking forward to welcoming your lovely time in our guesthouse! ... more less
- Reservation Options:
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- Also Known As:
- Madam Moon Guesthouse Hotel Hanoi