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“F for Fantastic!”
Review of F Hotel

F Hotel
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F Hotel
Ranked #120 of 406 Speciality Lodging in Hanoi
Reviewed 26 October 2009

Not to sure why or how the previous reviewer had such a bad experience at the F Hotel. Might be a French thing... i dunno. I was set upon by Perfume's brother when trying to look for a hotel. Having just arrived i thought id give him a chance to show me. Went in a met Perfume and a couple of other Aussie backpackers who had nothing but praise for the Hotel. Based on this i left my bags downstairs while Perfume showed me my potential room. There was a bit of pressure, but for the price and the fact that breakfast was included, i thought id give her a go. I shopped around to get some deals on my further travel throughout Vietnam. I brought these back to F Hotel and she beat the price with a few extras. The city tour was done on the back of a Moto with her brother and lunch was included. This was cheap too. To make a long story short, she planned the next 16 days for me and everything went off without any problems. Everyone knew Miss Perfume and was happy to see me once i arrived. I was so impressed with the service that i recommended fellow travelers heading to Ha Noi. Every time one of the people i met checked in I recived a phone call from them thanking me. I have since been in contact with Perfume and we have exchanged gifts via mail. Ill be going back there in May 2010 just to visit Perfume and her family. I cant speak high enough of them.

  • Stayed: May 2009, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank AdamSaitta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11 - 12 of 12 reviews

Reviewed 29 September 2009

O my God. We were lambs to the slaughter. Miss Perfume has men working for her at the airport, who then follow you on to bus 17 which drops you near the old quarter. One gets off the bus and another gets on. We told the 2nd to leave us alone 10 times and he replied " WHY.. DO YOU THINK i AM THE MAFIA? Let me take you to my friend hotel.. The f hotel.. just come look. he thrust a card in our hand. He followed us down into the old quater..we were so scared. just on dark 1st time in Hanoi. Then madam perfume emerged from the madness..perfect english, ever so nice and helpful and said this was her hotel.to follow her and see what we thought of her hotel. Easy to see we were set up now but the traffic, tiredness and confusion is our only excuse.Arrived at the hotel and the pressure selling began. Went down to their tour office to sit and think and the reviews on their wall put our minds at rest. They sucked us in a treat and we were lulled into a false sense of security by their academy performance. Yesterday we tried to check out... No sign of miss perfume. we went and booked another hotel..we were followed by them..When we got back to the FFFFFFF hotel our bags computer our passports in their safe an access anz bankcard, camera all were gone. They said they didnt know whereany of our belongings were. At the same time 2 guys from france had put their bags into the room they were going to check into and changed their mind and said they had decided not to stay and went to get their gear which they had taken and refused to give it back to them unless they paid for the room of which the price was going up by the second. I was telling everyone that was walking thru the doors to turn around and get as far from this place as they could. 11 in total I managed to save.. The french guys said they were ringing their friends dad at THE FRENCH EMBASSY if they didnt get their and we didnt get all of our gear back pronto... Then out of a hole in the wall came my bag. Down 1 staircase came our computer. in the guest hous next door from a hidey hole in the ceiling came my husbands backpack all this took 1 hour of yelling threats and abuse. Still no camera or credit card so more threats and finally she took them from under the stairwell and tossed them at me minus the money....80 dollars U.S. We were not going to push our luck anyfurther as there was men surrounding us on the street trying to pull the gear we had retrieved from our arms.This F...ing hotel should be shut down and they should be jailed pronto.They will probably just reopen in a different location but not if they dont read this. Be warned.. these people are the best of the best. Cheers to the french boys xoxoxoxox P.S. have added pics of the she devils in case they change location.

Stayed: September 2009, travelled as a couple
2  Thank JoRock53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nganinhbinh, Manager at F Hotel, responded to this reviewResponded 26 January 2010

Hello from F-Hotel Family! If other visitors are reading this, please read reviews from other people that stayed with us, it will be better than reading what we can say.
This group with unfortunate complaint, they have misunderstanding with us, they had a problem on a tour they booked through us, but didn't say anything to us so we could try and help. When they returned, they had lent Perfuma their laptop, which she had put in her room for safety (our front office is always open), but she was away when the people returned, so we didn't know where the laptop was straight away. But, when we phone her, she tell us, and her brother find the laptop and return it. Everyone else who stay with us loves us!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about F Hotel

Address: 2B Bat Su | 19 Hang Vai, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Hotel Style:
Ranked #120 of 406 Speciality Lodging in Hanoi
Price Range: £4 - £11 (Based on Average Rates for a Standard Room)
Number of rooms: 8
Official Description (provided by the hotel):
F Hotel is a small friendly family-run hotel in the middle of Old Hanoi, 10 minutes walk from the lake.- basic, clean rooms $8 - $15 / night- comfy beds- hot water- free internet- free breakfast- cheap airport pickup ... more   less 

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