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“Great service, location and price.”
Review of Hong Ha Hotel

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Hong Ha Hotel
Ranked #331 of 586 Hotels in Hanoi
Nha Trang, Binh Dinh, Vietnam
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Great service, location and price.”
Reviewed 16 April 2014

I found this little hotel upon a recommendation from a friend. I arrived via taxi and was welcomed by a very friendly and talkative bell boy. After i stated who i was they got all my details and showed me to my room.

My room was very clean and had everything i expected a nice clean bathroom, an air conditioner a nice large TV a phone and basic amenity's just to mention a few.

I wanted to go and explore a bit and asked the bell boy which directed me to Hoan Kiem Lake.

I had a lovely time with great people who where friendly and got the basics right.

I can recommend Hong Ha Hotel for sure.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Francois S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
204TQK, Tổng giám đốc at Hong Ha Hotel, responded to this review, 22 August 2014
Dear Laura S,
We are very happy to hear your good comments. They will encourage us to serve our customers better
Hong Ha hotel is a perfect location because it is near a lot of nice landmarks of Hanoi that makes you interested. The reception is always nimble on welcoming and good at specialty so they do their work in a smooth way. Our rooms are always kept tidy and clean. We have some special rooms which have a big bathroom with the modern equipment. I am certain that you will always feel comfortable when you stay here. One special thing, the buffet breakfast has been added more food, so you might try if you come here back.
Thank you for the comments! I hope to serve you again .
Best regards,
Nguyen Trung Hai
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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48 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Vietnamese first
  • Any
English first
Gdansk, Poland
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 9 February 2014

We would like to give a huge compliment to the manager of this hotel and his staff. Although we didn't stay at their hotel they were of great help to us, when we had a misfortune with one of our bags. The man who worked at the reception that night, even went after his shift was finished to the police to file a report on our behalf. He did this on his own account, in his own time. We still don't know how or what, but at the end of the evening our bag was returned by a taxi-driver.

Stayed January 2014, travelled as a couple
Helpful?
5 Thank Des_Cez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 22 January 2014

We stayed here for 2 nights in relative comfort for the low price. The room was clean and satisfactorily comfortable. Despite being near a busy highway you couldn't hear the traffic. Service was great, reception staff spoke adequate English for our needs. The breakfast was quite average but it is only located one block from the Ly Club where we ate several times (FANTASTIC food and service).

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Kiimeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 December 2013

We stayed here for a few days in early November when it looked like a Typhoon would hit Northern Vietnam. Moved from a smaller hotel to a much stronger bigger one that should have a generator. No problem in the end as the Typhoon degraded to nothing at Hanoi. We got a reasonable deal on a suite $70. Initially we were put into a room right on the ground floor with a lack of privacy but on complaining we were given a higher room. No real view but very well fitted out and very quiet as no rooms face the busy main road.
Bath and Bathroom were excellent. What you expect of 4 star so though it did not have a proper shower just a hand held nozzle in the bath.
Breakfasts were very good. Staff were very helpful. English was a big of an issue but a couple spoke it quite well.
Special thanks to Dee the Sales Manager and the front door man, Hung.

Room Tip: Standard rooms do not have external windows so may need to get better ones.
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Joe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelona
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 11 November 2013

I stayed three nights in this excellent hotel. Great location. Do not worry if it's situated in a very busy avenue. All rooms are located in the back side of the hotel.Nice design. Very clean. Spacious rooms and bathrooms. This is a full renovated hotel. Buffet breakfast of high quality. Great choice, including Pho and other local food, but also westerner breakfast. Just 5 minutes walking distance to Hoan Kiem Lake and the centre of Hanoi.Staff is always ready to assist you. Although it's a three star hotel it could be easily a four and even five stars hotel.

Room Tip: Comfortable shower in the bathroom. King sizes beds.Quiet.
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  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Xaloc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 October 2013

As originally from Hanoi and currently studying abroad, I have visited the city last month for my summer holiday, unfortunately, I had to take a hotel instead of going home. However, it was my luck when my parents booked me such a brilliant hotel which is very convenience,

I arrived to the hotel late at 9pm and had a fantastic deep fried shrimp ever, dinner was cheap and very tasty.

My room was very clean and nice with the most comfortable shower, I enjoyed it for 30 mins under hot water . Pillows and blanket were very soft but I needed more than 2 pillows. I were confusing before decide to call the reception, surprisingly, they brought me 1 more in 2 minutes at 1am.

Breakfast was awesome, I had very nice Vietnamese Pho, banana pancake with chocolate sauce and fresh fruits as well as juices

It takes only 5 min to Hoan Kiem lake and night market but very quiet, not like other back packer hotels. They also providing free transportation for free GYM and indoor pool daily

Even it was a construction during my stay with some tiny noise, but the young manager was very politely apology and stopped it straight away, nothing to complaint about.

After 2 nights of staying, I asked for a trip to Ha Long, and honestly, I didn’t expect such a good deal for Ha Long cruise, it was even cheaper than the tour operator outside.

If you visit Hanoi, as a citizen, I highly recommend for this hotel!

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Mai Khanh L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
204TQK, Manager at Hong Ha Hotel, responded to this review, 12 October 2013
Dear Mai Khanh L,

It is always our great pleasure to see the happiness and sunny smile on our staying guests'faces. All our staff learn very well that each staying customer will have diifferrent requires. To meet all seems difficult but with our friendly and enthusiastic staff, we feel happy to deliver our perfect 24 hours service to comfort our customers.

Our hotel has come back from its renovation for one year. It soons become a lovely option for all customers with simple reason: coming back Hong Ha Hotel to feel cosy home atmosphere.

Thank you for your love on us which draw us a nice image in your mind!

See you soon with your smiles!

Best regrads,

Mai Hoa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nha Trang, Vietnam
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 October 2013

I have stayed in this hotel last month for 4 nights and was very surprised by the overall impression of the hotel compared to the price level. But let me go through section by section.

First getting to the hotel is very easy if you take the Jet Star Bus from Hanoi airport they will drop you in front of the hotel for just 40.000 VND and mean really in front of the hotel.

The hotel itself is completely renovated and smart and modern designed and very clean with comfortable beds and rain showers which can compete with any 5 star resort in Vietnam. Even located central once inside it is an oasis of peace and an escape from the hustle and bustle of the city.
In within 5 min walking distance you are at the sword lake and in the shopping area.

Breakfast was by far the best in this price level. You have a great selection of Western and Asian dishes, fresh juices, life cooking stations you can even get Nutella if you ask :).

The staff in general is very helpful, sometimes English is a little bit of a challenge but I always got I want and all senior management speaks very good English. But for this price what do you expect?!

Thank you also for all the information and where to go, what to do. I loved the night market and the mid autumn festival. I really felt welcomed and well taken care off. Overall great value for money and try the pock ribs... so good

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
3 Thank Jovanni88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
204TQK, Manager at Hong Ha Hotel, responded to this review, 12 October 2013
Dear Jonvani,

Thank you for your very kind interest in our Hong Ha Fleuve Hotel!

Your nice comments are always our most valuable gift not only to our Board of Managemnet but also to all our staff. With our sincere effort, our hotel is now becoming a very cosy home away from home for all travellers and business ones. We are more than happy to see all our staying customers happily enjoy their room, buffet breakfast and the enthusiastic support from all our staff.

Though now we are not seeing together in real person, all our staff feel we are very close together. With our friendly smile and warm heart, we believe to welcome you again in the future as well as other stayed guests.

Once again, thank you for taking your time to share your very nice thoughts to us as well as to others.

Have a nice day!

Best regards,

Mai Hoa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hong Ha Hotel

Property: Hong Ha Hotel
Address: 204 Tran Quang Khai | Hoan Kiem, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #331 of 586 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hong Ha Hotel 3.5*
Number of rooms: 70
Official Description (provided by the hotel):
Located at the heart of Hanoi, Hong Ha Hotel is the combination of an French colonial-style and contemporary Vietnamese design. The hotel is conveniently situated at 204 Tran Quang Khai street, a major outer road artery and next to prominent Viet com bank Tower. It faces the Red River or Hồng Hà in Vietnamese, which is highly regarded as the mythical Sông Cái, the “Mother of Vietnamese Rice Culture” and is in view of one of Hanoi’s major historical landmarks, famous Long Bien Bridge as well.All 70 modern rooms at Hong Ha Hotel are equipped with air-condition, flat-screen TVs with built-in panels for personal media devices, complemented by a minibar and a safe. The city can be seen from the double glazed windows.Day trips and car rentals can be arranged at the tour desk. The hotel also provides a business center, booking services, laundry services, a hair spa service and a chargeable airport shuttle service.The Petit Marché Restaurant with a total of 86 seats and a private V.I.P room with total of 12 seats serves a variety of Vietnamese, Asian and Western dishes. The La Terrasse Bar & Café with 60 seats located on the 2nd Floor, at the patio of the back of the hotel is enriched through regular weekend happenings, such as BBQ Buffet, Family Brunches or Movie Nights and offers various kinds of cocktails, wines, local and international beers. ... more   less 
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