A great hotel, from a reputable chain. Initially we were apprehensive about the location, but it is an easy walk to the old town. It met all our expectations. They changed the date of one night of our booking without hesitation or fees when our Ha Long Bay tour was changed, even though when we initially made (and paid) the booking there was a no cancelation policy. The staff were very helpful, and although we were given a smoking room, without being asked our preference, when we complained, they immediately gave us new non smoking room, upgrading us with a bigger bed and bath in the process.
As a tip - We enjoyed the "I love beer" restaurant just up the road - the food was delicious!
- Official Description (provided by the hotel):
- Conveniently located in the heart of Hanoi, Mercure Hanoi La Gare is the emergence between the French Colonial architecture with modern interior design. Just 10min walk to the Old Quarter or the Temple of Literature and Hoan Kiem Lake. ... more less
- Reservation Options:
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- Also Known As:
- Mercure Hanoi La Gare Hotel Hanoi