I have just returned from an absolutely fantastic 5 day stay at the Sheraton Hanoi. This is my second time here in 2 years.
I am an SPG Platinum member. and where possible I try and choose a Starwood property. This is one of my favorite Starwood hotels. The hotel is very nice, great location and the staff (agree 100% with the last review) are fantastic. They really go out of their way to make you stay pleasant.
The location is great, by the lake, and about 5 km's from the centre of town (100,000 VND - US$5). The location is 10/10 as you really don't want to stay right in the centre. 5 minutes form town is perfect. Some great places and terrific restaurants to explore around the vicinity of the hotel too.
The taxis operating from the hotel are great and all sanctioned by the hotel so they will always use the meter. You will not get ripped off by the taxis operating from the hotel.
I HIGHLY recommend staying on the club floor overlooking the lake. As far as hotel club floors go, this one is fantastic. On level 17 overlooking the lake. From 5.30pm to 8pm they have snacks and complimentary alcoholic drinks.
Rooms are very nice and well appointed. Really ticks all the boxes for me and will definitely be heading back next year for my third stay.
As I stated the staff are absolutely wonderful. A big shout out to the club floor manager Miss. Quyen and her amazing team. I also had to send some documents express to a client in Ho Chi Minh city and this was all take care of by the Guest Services manager Ngoc Phung who follow it all up for me.
Wonderful, wonderful and wonderful.
- Official Description (provided by the hotel):
- Truly a “resort within the city,” Sheraton Hanoi Hotel provides the perfect balance between tranquility and convenience. Take in panoramic views of Hanoi’s largest lake and enjoy great comforts in the 299 spacious guest rooms and suites, specially designed to help you relax. Experience stunning Sheraton Club Rooms, while enjoying the added benefits of Sheraton Club Lounge. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Agoda, Odigeo, Booking.com, Southall Travel, Expedia, TripOnline SA, Ebookers, Cancelon, HotelsClick, Evoline ltd, getaroom.com, HotelQuickly and 5viajes2012 S.L. so you can book your Sheraton Hanoi Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.