We had 2 stays at the Sheraton on the same trip and have mixed feelings. The first stay, we upgraded to the executive floor. The room was nice, bathroom very spacious. This not a new property and could use a bit of an upgrade. The lounge itself was very average, the food was just ok. A lot of fried items (which we are not fans of), for the evening cocktail. Again breakfast was nothing special.
Our second stay was in a deluxe room. It was very regular. The view was of a wall even if it we booked a lake view. The shower flooded the bathroom every time we showered and we had the set the alarm every time the electricity card was removed. Very very annoying!
The service in general was good. The front desk agent that checked us in, Nam Bui was amazing. Smiley, polite and really made us feel welcome. He deserves to be recognised.
We would probably stay there again but this is definitely not a luxury hotel.More
- Free Wifi