We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“excellent place to stay”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Splendid Star Grand Hotel
Ranked #28 of 578 Hotels in Hanoi
Certificate of Excellence
Hong Kong
1 review
“excellent place to stay”
5 of 5 bubbles Reviewed 17 February 2010

We stayed at this hotel for four nights, and we couldn't be happier. The location is perfect (200m from Hoan Kiem Lake), the room is spacious, clean and nicely furnished (with an in-room computer too), and the best part of all is the staff, who has been helpful and eager to serve.

  • Stayed February 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Perrychan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,811 reviews from our community

Traveller rating
    1,503
    265
    27
    4
    12
See reviews for
327
600
173
47
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (146)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Thai first
  • Vietnamese first
  • Any
English first
singapore
Level Contributor
50 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 31 January 2010

Spent 2 nites in SplendidStar in Hanoi with 4 gal pals n stayed in a family room. Room was very cute tho rather basic, hotel was located just a stone's throw away fr the cathedral, hidden just behind a lane. Surroundings were very authentic vietnamese,food vendors were all around, and some international selection for the less adventurous as well.

I think the highlight of this hotel were the staff. They were extremely friendly and ready to help. Breakfast was very nice as well!Fresh fruit juice, aunthentic local fare...all readily and promptly delivered!

If u are looking for something simple and clean with helpful staff, this hotel has my recommendation:)

  • Stayed January 2010, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SingaporeJean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salem, Oregon
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 29 January 2010

From the minute they picked us up until they drove us back, the staff at Splendid Star 2 Hotel were the best hosts imaginable. When we arrived, they welcomed us with "Welcome home," and for the rest of the trip that is exactly how we felt. The rooms were spotlessly clean and comfortable, tea and coffee were provided in our room and in the small dining room, and our laundry was done and returned the same day. A nice breakfast was provided, which included fruit and fruit juice, coffee and tea, and a choice of fruit and yogurt, cereal, fried noodles with beef, beef noodle soup, sticky rice with fried pork, crab noodle soup, or a continental breakfast. No complaints at all about the breakfast.

The location was perfect for us, since we spent most of our time walking around the Old Quarter. It was also walking distance to the Ho Chi Minh Mausoleum, Hoan Kiem Lake, and the Temple of Literature. Peter recommended a couple of restaurants for us, and both were excellent.

One large plus and minus was the location near St. Joseph's Cathedral. One of the unexpected highlights of our trip was coming across the end of Sunday night mass at the cathedral as we returned to the hotel. The congregation was singing and holding candles, and it was lovely. On the other hand, the bells do ring frequently. We didn't mind this, in fact we enjoyed it. However, if you are a light sleeper, it could be a bother. Otherwise, this is an incredibly quiet hotel in a noisy city. The bells were the only sounds we heard.

  • Stayed January 2010, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melaney M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
1 review
5 of 5 bubbles Reviewed 9 January 2010

So i took my mom and dad for a holiday in Hanoi, Vietnam. The country is so nice and luckily we stayed in such a great hotel like Splendid star. My first impression of this hotel was that the staff there were so hospitable and helpful to us, they served us with a very responsible and friendly manner. The hotel generally looked small but its rooms were spacious and everything was available: air-con, wifi, refrigerator,etc... Most importantly, this hotel is located at a quiet place and we could really enjoy sleeping at night after a long tiring day. It is also super duper near to many popular places of attraction. It took us only 3-4 minutes to go to the famous old quarter of Hanoi for example. Staying in such a great hotel played a very important part in my wonderful trip to Hanoi. I DO recomend this hotels to travelling lovers!

  • Stayed January 2010, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CharleneTan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle
1 review
5 of 5 bubbles Reviewed 3 January 2010

I stayed in many hotels during my time in Vietnam and Splendid Star 2 was definitely the best by far. The rooms were big, clean and very modern. The staff customer service was the best I have ever come across travelling anywhere. They could not have been more helpful and spoke very good english. I wanted private tours arranged and this was done immediately and much cheaper than any travel agent could offer. Everything I asked for was granted. Could not recommend any other place for the best service and value for money. Thanks Guys, you made our trip!

  • Stayed December 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ElkeNewcastle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eugene, Oregon
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 bubbles Reviewed 2 January 2010

We just spent two nights at the Splendid Star 2, and it was a welcome respite from the chaos of the old quarter of Hanoi. We were given a free upgrade to the VIP room, room 601 and it was a fantastic room. Very modern, sleek, and upscale, we felt as if we were honored guests at this fine hotel. The staff were fantastic, always asking if there was more they could be doing to make our stay pleasant. Every staff member seemed to make it their job to please the guests of the hotel. Jennifer was wonderful in helping us plan our week in Vietnam, as we arrived in Hanoi from Luang Prabang, Laos. She really worked hard to ensure that our week was what we wanted, and shared her wealth of knowledge of travel in Vietnam. We left with a great itinerary and vouchers for our places to stay and plane tickets for flights within the country. I would highly recommend this hotel.

  • Stayed December 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ElephantDreamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KL
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 December 2009

My family and I really had a wonderful time and a memorable stay in Splendid Star 2. we stayed there for 5 days 4 nights. The hotel had a transport ready to pick us up from the airport once we came out from the airport. Special thanks to all the staffs, especially Jennifer, Peter and David, who were very friendly and warm and hospitable. They love our children and always play with them when they met them. Their service was excellent and the family room we stayed in on the 3rd floor was very spacious, modern, clean, nice, quiet and private. I love the room we stayed in because it was just as nice and as well kept and as clean as a 5 star hotel that I used to stay in. I loved the clean bathroom and immaculately clean tub and strong shower. My children loved the huge LCD TV in the room that offers a lot interesting channels, and Jennifer even offered my children cartoons CDs. We loved the free morning breakfast that was served in a café downstairs that was very modern, clean and cozy. Peter would serve my family with such dedication every morning that we would always remember his hospitability. I loved the continental breakfast, my children loved the Beef noodle soup and fried noodle. I enjoy spending my evening browsing on the PC in my room that also comes with free internet access.

The Hotel is nicely tucked away in an alley which filtered out all the traffic noises and dust. The double layered glass windows can effectively filtered away the sound outside the room (including the sweet church bell if you happen not to like it). Jennifer recommended us with 2 options for the tour to Ha long bay. We took the cheaper USD32 package and my family and I were more than satisfied with the overall service and tour. The Hotel is about less than 5 min walking distance away from the lake and it is surrounded by all the interesting shopping streets. We will certainly come back to this hotel again the next time we return to Vietnam and if you are like me being very fussy about cleanliness, noise, ambience, price and service, I strongly recommend you to look no further than Splendid Star 2.

  • Stayed December 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jollypollykl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hanoi hotels
0.3 mi away
Hanoi Lele & Frog Hotel
Hanoi Lele & Frog Hotel
#24 of 578 in Hanoi
5.0 of 5 bubbles 383 reviews
0.5 mi away
Tu Linh Legend Hotel
Tu Linh Legend Hotel
#58 of 578 in Hanoi
4.5 of 5 bubbles 984 reviews
0.1 mi away
Splendid Star Boutique Hotel
Show Prices
Show Prices
Show Prices
0.6 mi away
Hanoi Holiday Diamond Hotel
0.4 mi away
Hanoi Golden Moon Hotel
Hanoi Golden Moon Hotel
#27 of 578 in Hanoi
5.0 of 5 bubbles 399 reviews
0.2 mi away
Nova Hotel
Nova Hotel
#68 of 578 in Hanoi
4.5 of 5 bubbles 521 reviews
Show Prices
Show Prices
Show Prices

Been to Splendid Star Grand Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Splendid Star Grand Hotel

Property: Splendid Star Grand Hotel
Address: No 14 Tho Xuong lane, Au Trieu Str, Hoan Kiem dist, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #28 of 578 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Splendid Star Grand Hotel 3*
Number of rooms: 6
Official Description (provided by the hotel):
The Splendid Star Grand Hotel is a new extension of the local family-owned Splendid Star group. It is located near the center of the Old Quarter, with only a 5 minute walk to Hoan Kiem Lake. We are located on a small street next to St. Joseph's Cathedral, away from the busy traffic of Hanoi. There are numerous restaurants and cafes within the hotel's neighborhood to suit any taste. The atmosphere is comfortable, relaxing, and inviting to all travelers whether you are coming to Vietnam for business, leisure, or holiday. The knowledgeable and accommodating hotel staff is available 24 hours a day and it prepared to help you with any request that you may have. We offer both Western and Vietnamese breakfasts every day in our dining room. We also offer convenient laundry service, tour booking, international visa application, and car service.Each room is equipped with a mini refrigerator, complimentary toiletries, cable television on a LCD screen, a private computer, WiFi connection, air conditioning, and noise canceling glass windows. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, Travel Republic (UK), Hotels.com, Agoda, Ebookers, TripOnline SA, Evoline ltd, Traveltool, S.L.U. and HotelQuickly so you can book your Splendid Star Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing