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“Small Place with a Big Heart”

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Splendid Star Grand Hotel
Ranked #25 of 586 Hotels in Hanoi
Certificate of Excellence
Penang
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Small Place with a Big Heart”
Reviewed 3 October 2010

A small place with a big heart thanks to the very friendly and helpful staff that seems it can't do enough for it's guests. Flatscreen TV, free Internet connection, mini-bar, safe, coffee/tea making facilities in all clean, spacious and comfortable rooms. The hotel is quietly located on a street without cars and 1 minute walking distance away from the St. Joseph Cathedral in the Old Quarter.

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Betelnutisland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,956 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (152)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
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  • Thai first
  • Vietnamese first
  • Any
English first
Adelaide, Australia
Level Contributor
55 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 26 September 2010

My mother and I stayed at the Splendid Star 2 and were amazed at the brilliant service we received. The amazing staff ensured our time was enjoyable. We used their travel agent service to book the remainder of our time in Vietnam and were thrilled at the places we visited, the accomodation pre-booked for us, the hotel pick-up services etc. Splendid star 2 is in a great location, in the old quarter near the church and lake. Next time we come to Ha Noi we will definitely stay here again

  • Stayed September 2010
    • Value
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Helpful?
5 Thank Marie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 September 2010

The hotel is nicely located just 10mins walk away from the busy streets of Hanoi town. So you don't get the noise of Hanoi but get to enjoy the convenience of hitting the streets for shopping anytime.

The rooms are clean, well decorated and spacious. You do get to hear the chimes of the church but its definitely more soothing then the beeps of the motorbikes and cars!

The staff there are simply fantastic! They are all really friendly and helpful. They will help you with your trips, laundry, changing of money, and even help you order food from the roadside stalls! We really had alot of fun chatting with them.

Would definitely stay with them again when we next go to Hanoi!

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank JessicaSeet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 September 2010

We had a great stay in Hanoi at the Splendid Star 2. The staff was exceptionally friendly and helpful, and the rooms were clean and of a high standard - especially for £28 a night! Feel free to ask the staff for help with anything; they'll go above and beyond to help you out.

It was also nice that it was on a side street, as you can escape the noise from the busy streets for a good night's sleep.

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
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Helpful?
3 Thank Ambiepony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 September 2010

Peter is so friendly and so so helpful, always has a smile and a laugh to follow. You couldn't get a better to good food, good shops & good sites. Will be returning.
Ian, Michelle, Kylie & Richard

  • Stayed May 2010, travelled with friends
    • Value
    • Location
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Helpful?
5 Thank bubble098
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Del Mar, CA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 September 2010

We went to Hanoi for our honeymoon and did not book a hotel ahead of time. We took a cab from the airport to the Old Quarter and came across the Splendid Star 2 hotel. We could not have been more pleased with this hotel. The staff and customer service is excellent, they speak English very well, the room rate was cheaper than we expected, the room itself was very clean, nicely decorated and most of all, comfortable. Breakfast is included and our room had a PC and internet also included in the price. The location is great, we could walk to the lake, to the markets, to the cathedral...anywhere in the Old Quarter and beyond. We highly receommend this hotel

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
4 Thank jamie7216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hai Phong
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 September 2010

The hotel is very nice, good rooms, perfect location and the staff are very helpfull and speaks very good english.

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bettinahaiPhong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Splendid Star Grand Hotel

Property: Splendid Star Grand Hotel
Address: No 14 Tho Xuong lane, Au Trieu Str, Hoan Kiem dist, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #25 of 586 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Splendid Star Grand Hotel 3*
Number of rooms: 6
Official Description (provided by the hotel):
The Splendid Star Grand Hotel is a new extension of the local family-owned Splendid Star group. It is located near the center of the Old Quarter, with only a 5 minute walk to Hoan Kiem Lake. We are located on a small street next to St. Joseph's Cathedral, away from the busy traffic of Hanoi. There are numerous restaurants and cafes within the hotel's neighborhood to suit any taste. The atmosphere is comfortable, relaxing, and inviting to all travelers whether you are coming to Vietnam for business, leisure, or holiday. The knowledgeable and accommodating hotel staff is available 24 hours a day and it prepared to help you with any request that you may have. We offer both Western and Vietnamese breakfasts every day in our dining room. We also offer convenient laundry service, tour booking, international visa application, and car service.Each room is equipped with a mini refrigerator, complimentary toiletries, cable television on a LCD screen, a private computer, WiFi connection, air conditioning, and noise canceling glass windows. ... more   less 
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