I was originally booked at the Prince V Hotel, which is part of this same hotel group. When I got there, they said "something was wrong with my room". But, I could tell they were just overbooked, they were very busy.
They booked me into another hotel in their group, called just the Prince Hotel on To Tich Str. When I got there, they had rooms, but they were not that nice.
When the aircon was off, the room smelled like someone had been sick in it, and the all-male front desk staff seemed more interested in selling me a tour package every time I returned from my outings in town, than in my comfort and safety and satisfaction.
All in all, it was not a good experience and one I will not repeat again.
- Official Description (provided by the hotel):
- Dear Sirs/Madams, /Madams. It is our great honor to welcome you at Prince Hotel Group-our fine design hotels ideally located in the heart of Hanoi. Founded in 1990, Prince Hotel Group is professional and dedicated company that offers highly personalized service, distinctive decor and value to their guests. Prince Hotel Group is recognized leader in the boutique hotel industry in Hanoi. ... more less
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