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“Friendly Staff, nice rooms”
5 of 5 bubbles Review of Golden Wings Hotel

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Golden Wings Hotel
Ranked #295 of 577 Hanoi B&B and Inns
Utrecht, The Netherlands
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Friendly Staff, nice rooms”
Reviewed 2 May 2012

This hotel is really worth recommending because of the friendly, helpful staff! Kind people who are sincerely interested in your well being! They helped us around in the beautiful, buzzing city of Hanoi. When I unfortunately left my credit card in the hotel, they tracked me down and made sure I got my credit card back! Situated in the Old Quarter, this hotel is worth it! The rooms are decent and clean. After a few weeks of travel we returned to Hanoi and of course we returned to Golden Wings! We stayed in both Golden Wings 1 and 2 (across the street).

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karlijn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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129 reviews from our community

Traveller rating
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    9
See reviews for
11
46
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5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Turkish first
  • Any
English first
Level Contributor
98 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 23 April 2012

I barter for the price which was nice but it was still cheaper online, oh well. It was great! Most comfortable bed in SEA that I've had. Clean, quiet, no bugs, great location and friendly staff. Can't go wrong with this place.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sdblue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gribbz
Level Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 3 April 2012

We had 6 nights in total at Golden Wings and it was the perfect place for us for our time in Hanoi 

The lobby and room were well presented however felt the decor of the whole hotel could do with a spruse up. The room was equipped with 2 beds, TV - with good selection of English channels, minibar, A/C and small balcony. Our room faced the road and if noise bothers you you might not enjoy this aspect. For us it was not a problem. The bathroom was clean and some amenities were provided. There was only a shower and it was small. 

As with most hotels in northern Vietnam it does not have a lift so if you have difficulty with stairs this might cause you problems. 

Breakfast was included in the room rate and while they did have an array of choices of western and Asian dishes both my husband and I didn't enjoy what was on offer. 

Located in the old qtr it's easy to walk around. Lots of places to eat and drink close by. The Weekend night market is about a 5-10min stroll. 

By far Golden Wings best attribute is its staff. We were always greeted with a smile and any inquiries were answered. They arranged our Sapa Tour and our Halong Bay tour. Both trips ran smoothly and were enjoyable. We felt that we got exactly what was sold to us. 

It's a basic hotel with friendly staff. Go with that expectation and you won't be disappointed. 

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gribbz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham
Level Contributor
3 reviews
Reviewed 1 March 2012

I have just returned from a 4 night stay at the Golden Wings, the rooms although small are spotlessly clean with a nice powerful hot shower and a modern flat screen tv. It was the staff that made this hotel stand out, so friendly and helpful, will definitely be returning to this hotel on my next trip.

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jason6764
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 January 2012

The Golden Wings hotel has impeccable service. The managers, Mr Gao Giang, Steven and many others who are really very friendly and helpful. We are very happy to have totally taken all the tours from this hotel. From the moment we landed at the airport, the hotel had kept to her promise and rendered excellent service, bringing us in from the airport, checking us into our rooms, given us early breakfast so that we can catch enjoy the morning and afternoon at the ethnology museum and then sending us to the train station, getting us to SAPA, arranging for us to have breakfast at a cafe restaurant. The tour at SAPA went smoothly with visits to the Ba Mac market, a Hmong village and Lao Cai border to China.
The Global SAPA arranged by the hotel is also quite OK except for the non inclusion of heater, for which we rented for 3 USD a night. The trip back was also very well organised and the hotel fetched us from the train station as promised and even arranged for us to use their shower so that we can get ourselves ready for the trip to Halong Bay. The continuity between tour from SAPA to Halong is ready well coordinated, and we did not waste much time, to unpack our clothings from SAPA to refresh with a set for the night stay at the Royal Heritage junk which is cozy and quite new. The cruise at Halong was enjoyable and we met many friendly passengers, visited the surprising cave, kayaked and karoked with the nice fellow travellers from Malaysia and from the states. We let loose with oldies... Following that the hotel checked us into 2 rooms, which were clean. Breakfast at Golden Wings was good, the very friendly chef spoke some mandarin. Each morning, the hotel provided early breakfast before we catch our coach to the perfumed garden, the pagoda complex, going up by cable and walking down the slope. This is followed by other early breakfast and coach to Tam Coc where we visited Hoa Lue, the ancient capital before doing the 2 hours caves boating. We also visited the west Lake, the Ho Chi Min memorial, the one tower pagoda, the temple of literature etc.. Each time, we can count on going back to the comfort of the hotel to refresh ourselves, and enjoy a nice breakfast.

Best of all, the hotel organised a nice Christmas party, where we had ending flow of red wine and big spread of party food. The hotel staffs were very sporting and danced through the evening with us. Even Mr Gao did a funny dance with us. As guest, we really enjoyed the warmth of the hotel and also met some very interesting guests. We enjoyed the company the the entire French family who partied with us.

This is really a very good hotel, very affordable and yet very warm and friendly. I strongly recommend this hotel for anyone going to visit Hanoi and surrounding. Save the hussle and take the tour from the hotel!

The location of the hotel in old quarter is very convenient too!.

But do be careful of the night market. My wife got her back pack opened and lost many valuable items... The hotel manager was indeed very helpful in getting us a stamped copy of the police report! This was not easy especially if you are a foreigner making a police report in Hanoi... In the morning the hotel manager Gao helped to get the police senior officers to arrange for my wife to collect the stamped copy of the report.

We really did not regret our choice to go to this hotel... People there are warm and friendly, breakfast is good, the black Vietnamese coffee is good...and the price is affordable...

  • Stayed December 2011, travelled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank Louis N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
El Paso
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 December 2011

We stayed at the Golden Wings and the Golden Wings II just across the street for four nights. The location is excellent for visiting the sites of Hanoi, great food and shopping. The staff is extremely friendly, they provided great tips for getting around the city and were very helpful in giving directions and recommendations, The hotel was our base for side trips to Sapa and Halong Bay. The staff made us feel like we were returning home after the long train and bus rides. We will definately return!

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lcolquitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eastleigh, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 11 December 2011

For the price this is a great hotel. It is located very near Hoan Kiem lake in the old quarter and very central for all the sights. The staff were fantastic. They couldn't do enough, helping us with money exchange, trip booking, taxis etc. The room was a good size and fairly basic but fine for a short stay. Breakfast buffet was good with plenty of choice.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank andycreighton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Golden Wings Hotel

Property: Golden Wings Hotel
Address: 106 Ma May Street | Hoan Kiem District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #295 of 577 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:2 star — Golden Wings Hotel 2*
Number of rooms: 20
Official Description (provided by the hotel):
Golden Wings Hotel is one of the best hotels in Hanoi Old Quarter, Vietnam. ... more   less 
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