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“the best option in Hanoi”
4 of 5 bubbles Review of Silk Path Hotel

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Silk Path Hotel
Ranked #57 of 580 Hotels in Hanoi
Ottawa, Canada
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“the best option in Hanoi”
4 of 5 bubbles Reviewed 12 January 2012

When you tire of big hotel chains offering impersonal, big-box service...look no further! After several business trips to Hanoi, my colleague and I opted for a smaller boutique hotel to hopefully find some degree of customer service and hospitality - all sadly lacking at some of the bigger hotels, such as the Hilton, Melia and Somerset. We were not disappointed. Great service from all staff -from the front desk, to the restaurant...right through to room service. Rooms well appointed-with nice soap and shampoo.....though I greatly dislike the vacuum-style hairdryers in the bathroom. AC/heating worked well..flat screen tv and great WiFi (free!) in my room on the 10th floor. Note my colleague stayed on the 7th floor and had very poor WiFi, quickly remedied by the hotel staff, whomsetbup a router in the room to solve the problem! Try that at a big-box hotel!!! Room service menu could use some imagination and more choice- but overall, a very positive experience. We WILL be back!

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank FieldEpi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (350)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
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  • Turkish first
  • Vietnamese first
  • Any
English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 12 January 2012

This hotel is really excellent - first class service and helpful staff. We have booked some other tours in north Vietnam and we could leave our luggage safely in a hotel for couple of days. The concierge service was really excellent.
The breakfast buffet is also worth staying in this hotel. However, the price is quite high for Hanoi.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank adeko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
111 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 bubbles Reviewed 10 January 2012

We stayed at Silk Path for almost a week. It was my first visit to Vietnam so I was looking for good accommodation to help buffer the culture shock. My criteria were quiet room for sleeping, a reasonable gym, and good food.

Silk Path delivers on most fronts, but you do pay a lot for this. We had a premium room back from the busy front street which was great. Nice quiet room and well appointed. The overall hotel is nice and modern too - glass lift, big open atrium next to lifts. Makes it feel spacious.

The gym is quite basic and a bit disappointing. A treadmill, spin bike, rower and pin weight cable machine. Just enough but less than most comparable hotels.

The food at Sllk Path was excellent. Breakfast buffet served as lunch too - so much variety and quality was excellent. We had dinner in house one night and this was also quite nice.

The service was generally good. The hotel car did our airport transfers and this was a good arrangement.

Overall I would recommend Silk Path, but I suspect there are hotels that are almost as nice for cheaper.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank PeterY62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hanoi, Vietnam
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 8 January 2012

We arrived at 5am after an overnight trip from Da Nang, we were allowed to use the gym, spa and shower facilites at 6am for free - they had our room ready for us by 9.30! Nice clean rooms, interiors pretty well up to date, and good breakfast, good business centre with free internet and basic fitness centre. We stayed for one night and booked a tour to Halong Bay with Pheonix Cruises through the concierge, they took care of our luggage and could not do enough for us. We booked another night upon our return before flying out of Hanoi. Highly recommended.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank rory h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 January 2012

Room was small but forgotten as it had such high quality finishings within the room and hotel. Good breakfast and service. Would not have stayed anywhere else as great value and old quarter was at the door step

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VivIenne80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 28 December 2011

We stayed here as a family in Dec 2011. Hotel was within walking distance to the Old Quarter and the Hoan Hiem Lake. Rooms were clean, well appointed with WiFi. Breakfast buffet was good. Staff were very helpful, and they happily stored our luggage for 2 nights while we went to Sapa. Highly recommended.

Stayed December 2011, travelled with family
Helpful?
3 Thank MelKep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
3 of 5 bubbles Reviewed 25 December 2011

The rooms were very nice and modern with good fixtures and facilities. The staff were friendly and keen to help. The significant downside was the extremely poor buffet breakfast - both in terms of quality of the food and the lack of choice; this especially after enjoying the exquisite breakfast at the Majestic @ Saigon & at the Palm Garden Resort @ Hoi An.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GinsTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Silk Path Hotel

Property: Silk Path Hotel
Address: 195-199 Hang Bong Street | Hoan Kiem District, Hanoi, Vietnam
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #57 of 580 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:4 star — Silk Path Hotel 4*
Number of rooms: 106
Official Description (provided by the hotel):
Located in the centre of Hanoi Old Quarter with major attractions nearby, the Hotel affords discerning travelers an unrivalled value to explore all that the city has to offer. The distincly electic decor marries beautifully with all the mordern conveniences, creating a truly indulgent experience. Personalized services yet excellent privacy ensure the greatest comforts and relaxation. ... more   less 
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