My husband and I found the staff at Medallion very friendly and accommodating in every way. While we were inspecting the room before agreeing to the rate, we noticed a small puddle of water under the sink in the bathroom. Maintenance was called immediately and a repair was made to the pipe before our luggage was delivered to the room.
Like another reviewer/advisor, I also noticed the formation of mildew in the shower. I also noticed it in other hotels and I've noticed it in my shower in Canada too. It is an ugly fact of life in wet environments and it must be dealt with on a regular basis. BLEACH is the answer. Nothing cleans like it. I hope this hotel pays attention to this matter because it can stay as clean as it was during our stay if they do.
This is a new hotel and the staff is young, but it is also a work in progress. I'd recommend it to my friends.
- Official Description (provided by the hotel):
- Newest boutique hotel in Hanoi, ideally situated in the heart of the old quarter, center of Hanoi, "in the middle of everywhere", this exclusive, discreetly luxurious hotel seduces its guests with its intimate atmosphere, cozy comfort and relaxed elegance. A gem of a small hotel, attention to detail together with the personal touch will ensure you feel special; you will be treated like a guest in a private residence. From the moment you arrive, our dedicated team of butlers will tend to your every need - from unpacking your bags and serving afternoon tea to coordinating your social itinerary… so that you can totally relax. ... more less
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