I stayed at Lucky 2 hotel in November 2010 during a conference. The location is great, very near Hoan Kiem and the shopping areas. But even more important, the staff are extremely accommodating, from the time I booked to even after I had checked out and had to leave my luggage while I shopped. The service/ benefits that come with the room are very good (big breakfast with lots of choices, fruits every day, wi-fi). Plus, they even give a 20% discount on the room rate if you email them in advance! Perhaps the only negative for me is that my room in particular did not have a real window with a view (it faced a wall, so no sun coming in) and was a bit cramped because of the layout. However I think this had more to do because I needed a room with two beds. Definitely recommend this, and no wonder my Vietnamese friend recommended this place to me.
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