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“great value, very friendly and helpfull staff”

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Hanoi Rendezvous Hotel
Ranked #64 of 598 Hotels in Hanoi
Certificate of Excellence
Reviewed 21 April 2011

We arrived in Hanoi after after a late flight and were impressed that our hotel pick up was still waiting for us . We were greeted by friendly Rendez Vous staff (well past midnight) who had stayed up and were quickly ushered into our room. The room was basic but large, clean and quiet....Great value.
The staff of this hotel were very helpfull with planing side trips , making inquiries on our behalf and providing a secure place to store luggage while we visited Halong Bay and Sapa. We stayed at the Rendez Vous for 10 days or so and have nothing but praise for how well run and how friendly the staff of this hotel are. It was a good all round experience and we would stay there again on our next trip to Hanoi.

Room Tip: Get an inside room on an upper floor for quiet
  • Stayed: March 2011, travelled as a couple
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Thank dearbird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 21 April 2011

A very nice "budget" hotel with great breakfast, but relatively expensive for what you get.

One particular annoyance is that the exchange rate they uses was about 5% higher then anywhere else we saw in Vietnam. The prices are in US dollars, so if you are paying US cash you are OK, but if you want to pay Dong or with credit card you are paying extra. We also booked our Halong bay cruise with them so the poor exchange rate was quite costly.

  • Stayed: April 2011, travelled as a couple
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Thank travelcoupletj77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2011

We used this hotel on two occasions, with a Halong Bay overnight trip breaking it up. Which means we had two different experiences. The first time we were there we had a great room, relatively clean and quiet at night. When came back we had a different room, which was facing the street so very noisy. Also the bathroom smelt like sewerage and the air freshener did nothing to stop the smell. The shower did not drain and then would overflow onto the bathroom floor. The front of house staff were good, great English, very helpful when wanting to organise tours etc. Breakfast was included, you got to choose one option and that was cooked for you fresh. Its in a good location, central to most things. Free wi-fi which is great.

  • Stayed: December 2010, travelled as a couple
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Thank Sbev7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rendezvous99, Owner at Hanoi Rendezvous Hotel, responded to this reviewResponded 13 April 2011

Hi D8andS7,
I am Luke, Manager of Hanoi Rendezvous Hotel. Thank you very much for staying with us, and for taking the time to review our Hotel and offer feedback. I'm happy to hear that you found our staff accommodating and enjoyed our free breakfast.
For the room you were staying in on your second visit, I must apologize. We have made several attempts to fix the drainage in that particular room, and it seems the problem has re-occurred. We have closed that room off now for bookings and will not be booking guests into it again until the plumbing is completely overhauled.
Thanks again for choosing us. Happy future travels.

Regards,
Luke
Hanoi Rendezvous Hotel

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Reviewed 5 April 2011

Great place to stay...we had booked and stayed at another hotel but it was very dusty and smelly, the next morning I sent my husband out to find us a better place, and he did. He found this fantastic place. Very clean, new sheets, clean room, bathroom has a sepeate shower, TV is good many channels, cupboard space and large rooms for families, they even put in an extra matress for our second child, so in our room we had a queen bed, single and the mattress and lots of space to move around. The staff are very trust worthy, they helped us organize out trip to Halong Bay they got us a great price, they even helped us hire a motorbike to cruise around the streets on Hanoi. Would come back here. And they have the best breakfast too.

If you are going to Saigon look up Nhat Thao guest house just off Bui Vien St, they have one large family room on the ground floor really good location.

When we come back from Halong Bay this place is booked, so they organized another hotel which is called the Gecko...so hopefully that will be of the same quality. Hanoi is worth coming to!

  • Stayed: April 2011, travelled with family
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Thank LisapIn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2011

Rensezvous hotel great for a central location. Willing to store your luggage for 3 or so days, and the staff is friendly. Nice rooms with big tv, mini fridge, nice beds. Have an excellent tour booking service.

  • Stayed: March 2011, travelled with family
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Thank jconnell1342
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2011

this hotel is nice to stay in but every morning 6am there will be an alarm clock more puncture than your own called"HONKING" on the street in front of the hotel. so if you are a light sleeper like myself, suggest to stay somewhere off the busy street. The hotel do not have an elevator, so i need to carry my big bag all the way to fifth floor. would be nice if the hotel staff could offer some help but other than telling me, it will be good for your health with a bright smile, they offer no help. the shower water doesn't flow well and u will find your feet full of bubbles after showering.
staff and owner, Luke are helpful in booking tours. my Halong bay trip book with the hotel was canceled due to bad weather,which is very unfortunate but Luke was kind enough to find me a substitute tour which i enjoyed.
the hotel breakfast has a very good presentation but not very tasty..:S
all in all, an ok hotel.

  • Stayed: March 2011, travelled solo
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Thank PohYee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rendezvous99, Owner at Hanoi Rendezvous Hotel, responded to this reviewResponded 20 March 2011

Hi Poh,
I'm Luke, Manager of Hanoi Rendezvous Hotel. Thanks very much for staying with us, and for taking the time to review our property and offer some feedback. I'm glad to hear you enjoyed our tours on offer, we really try to offer the cream of the tours available to visitors to Hanoi, so that your experience in the north of Vietnam can be the best it can be! I'm very sorry our Bell Boy wasn't available to take your bags to your room for you, this is usual practice, as we understand the issue of not having an elevator. I'm also sorry to hear that you didn't experience a good nights sleep due to the early morning traffic. Unfortunately the balcony rooms are a lot noisier than the room we have off the street, however as you requested the balcony this is the room we booked you into, had you mentioned the noise issue we would have been happy to move you to the back of the hotel.
Thanks again for the feedback, and hopefully we'll see you in our hotel again someday.
Happy future travels.
Luke,
Manager - Hanoi Rendezvous Hotel.

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Reviewed 15 March 2011

Very friendly staff, great rooms, (and cable! We watched AMerican Idol in Hanoi!) The cafe downstairs gets very busy in the morning but they have great breakfasts! Great place to meet other Westerners. Highly recommend it!

  • Stayed: February 2011, travelled with friends
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Thank LSteinwald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hanoi Rendezvous Hotel

Address: 31 Hang Dieu Street | Hoan Kiem District, Hanoi 10000, Vietnam
Phone Number:
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #64 of 598 Hotels in Hanoi
Price Range: £15 - £24 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Rendezvous Hotel 3*
Number of rooms: 18
Official Description (provided by the hotel):
Managed by two energetic Australian's; Luke and Sarah, Hanoi Rendezvous Hotel is a newly renovated hotel in the heart of Vietnam's capital city, Hanoi.Located in Hoan Kiem district; The Old Quarter is Hanoi's most popular tourist destination. When you stay at the beautiful Hanoi Rendezvous Hotel, you are guaranteed to be impressed by our immaculate rooms, brand new bathrooms with Western showers, LCD TV's, and greeted by our very friendly, helpful staff..... ... more   less 
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