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“Great location, friendly staff, very good value for the money” 5 of 5 bubbles
Review of Hanoi Rendezvous Hotel

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Hanoi Rendezvous Hotel
Ranked #58 of 577 Hotels in Hanoi
Certificate of Excellence
Bergen, Norway
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great location, friendly staff, very good value for the money”
5 of 5 bubbles Reviewed 30 April 2014

A friendly and I stayed here for three nights, and was very satisfied! The staff is very helpful and friendly, they make you feel right at home.
As the hotel is very central it is easy to get around, and at the times we needed directions or a taxi, the staff gladly helped us.
The rooms are spacious and clean, and the showers are some og the best I've seen in Vietnam!
Breakfast is very good!
I am warmly recomanding this hotel to anyone gong to Hanoi!

  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank siri D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rendezvous99, Front Office Manager at Hanoi Rendezvous Hotel, responded to this review, 8 May 2014
Hi Siri,

Thank you very much for sharing the experience of your stay at Hanoi Rendezvous Hotel. We are delighted to hear that you had such a wonderful time and that you enjoyed the service, facilities, and trip organizations. We look forward to welcoming you back to your “favourite hotel in Hanoi" and in the world” in the very near future!

Best regards
Nhung Pham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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984 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (147)
Date | Rating
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English first
Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 28 April 2014

A lovely place to stay when travelling in the old quarter, the rendezvous hotel is clean and the staff are very friendly and eager to please. They are relatively fluent in English and consequently it is easy to organise transfers, taxis and tickets. The included breakfast is delicious with many options to choose from and the rooms are well looked after.
Will be back.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rendezvous99, Front Office Manager at Hanoi Rendezvous Hotel, responded to this review, 8 May 2014
Hi Tim Lucas,

Thank you very much for choosing Hanoi Rendezvous Hotel in your trips, left and returned, left and returned. And thank you so so much for posting an excellent review about your experience at Hanoi Rendezvous on Tripadvisor. Thank you as well for your constructive feedback, I have shared this with our management team for further consideration. We really look forward to welcoming you back again to Rendezvous in the very near future.

Kind regards
Nhung Pham
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hoi An, Vietnam
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 28 April 2014

I found this to be a great hotel with very helpful, polite and english speaking staff. The food was good. Rooms all well maintained in both private and door rooms. Great quality beds and the staff can organise and assist in any further travels within Hanoi or outside i.e Sapa and Halong bay. Would definately go back!

  • Stayed April 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank thomasprytz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rendezvous99, Front Office Manager at Hanoi Rendezvous Hotel, responded to this review, 8 May 2014
Hi Tom,

Thank you so much for taking time to review for us beside your trips in the Central and the South of Vietnam.
We still remember the day our staff in Sapa called for us and said you had the problem when you were taking hard trekking in Sapa, you could not come back Hanoi on time. We was so worry about that, our staff took care of you carefully. And so happy that you was still fine and come back with us as same plan.
We are extremely delighted to hear that you have enjoyed our excellence hospitality service. We all at Rendezvous Family can’t wait to welcome you. Thank you for being such a wonderful friend!

Best regards,
Nhung Pham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 25 April 2014 via mobile

What a breath of fresh air! After having unhelpful and unfriendly staff in HCM we arrived at Rondezvous to be welcomed like family. The staff here are amazing and actually planned our whole trip and made it an unforgettable experience. I would recommend this hotel to anyone and everyone! Rooms are clean and perfect and again amazing staff!!!! Thank you Rondezvous : )

Stayed April 2014, travelled as a couple
Helpful?
Thank Jessica S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rendezvous99, Front Office Manager at Hanoi Rendezvous Hotel, responded to this review, 8 May 2014
Hi Jessica and Ryan,

We are extremely delighted to read your incredible review! We also have 4 words to share with you too ‘You are very welcome!’ Thank you very much for sharing this fantastic experience and being such a wonderful friends. We still remember the first day when you arrived our hotel, be shy and wary, did not want to talk with us much. However after few hours you was too welcome and friendly, made us smile and so happy.
We are very happy that you did enjoy our plan, made your trip was perfect. Thank you so so much for your flowers that you gave us to say good bye on the last day. So hard to say good bye. When your plans bring you back to Bangkok, please contact us so we can make the necessary arrangements on your behalf.

Warmest Regards,
Nhung Pham
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Raseborg, Finland
1 review
4 of 5 bubbles Reviewed 25 April 2014

Good location in the hart of busy Hanoi. Well arranhed tours. Friendly and helpful staff. Good breakfast from a varity of choices. Rooms on the inner side a bit dark. Nice restaurants neardby. Value for mony. No advance payments reqired. Credit cards accepted.

Room Tip: Ask for a balkony room on the street side
See more room tips
  • Stayed March 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kimi278
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rendezvous99, Front Office Manager at Hanoi Rendezvous Hotel, responded to this review, 8 May 2014
Hi Dunja,

Thank you for sharing your experience and recommending the improvement of our service on TripAdvisor. We are extremely delighted to hear that you have enjoyed our good hospitality service. We all at Rendezvous Family can’t wait to welcome you. Thank you for being such a wonderful friend.

Best regards
Nhung Pham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berlin, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 April 2014

The Hanoi Rendezvous is perfectly situated in the Old Quarter, close to great sights, restaurants and shops. We stayed 4 nights in one of the upper rooms with balcony and loved it! It was in the thick of it all, while at the same time offering quiet and peace.

The team at Hanoi Rendezvous is very knowledgeable, can provide a lot of good tips for visiting Hanoi and arrange transportation and tours if you ask (without being pushy about it, which is a GREAT plus). They also have good connections with some of the best tour companies doing Halong Bay and can advise on all kinds of trips there, including securing very serious and valuable special deals.

Excellent place to start or end a Vietnam trip!

Room Tip: As everywhere in Hanoi, try to get a upper room if you can. Those on third and fourth floor here hav...
See more room tips
  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Stephane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rendezvous99, Front Office Manager at Hanoi Rendezvous Hotel, responded to this review, 7 May 2014
Good evening Stephane and Amy,

Everything was so perfect. Sounds incredible indeed! Thank you very much for sharing such a fantastic experience with us on TripAdvisor. We are extremely delightful to hear how much you have enjoyed the Rendezvous hospitality. In particular, the enjoyment from our fully deluxe room, the best service, breakfast and Vietnamese coffee. And was too happy that you accepted our suggestion to take the 4 star cruise - Calypso to Ha Long Bay and just paid at the 3 star cruise. We always want to find and bring the best one for our guest.
We can’t wait to welcome you back to Hanoi Rendezvous very soon for another exquisite stay.

Best Regards,
Nhung Pham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level Contributor
33 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 24 April 2014

We stayed a total of 3 nights at this hotel. In fact, we liked it so much, that we came back for another night after a trip to Halong Bay and Tam Coc. The hotel is pretty basic, but the rooms were clean, the airconditiong worked great, as did the wifi and cable. As many other posters have pointed out, what really seperates this place from any other backpacker hotel was the staff. They were extremely helpful and friendly. They efficiently took care of everything from laundry, to late check-out, to airport transportation. I would highly recommend.

  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MrPizz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rendezvous99, Front Office Manager at Hanoi Rendezvous Hotel, responded to this review, 7 May 2014
Hi Pizz,

Sounds fantastic! Thank you very much for sharing such a marvelous experience at our Hotel and our hospitality. We strive everyday to deliver the best memorable experiences to our guests and extremely grateful when these are recognized. We have shared your kind comment with our staff and they were very delighted to hear. Thank you again for such a superb review. When your plans bring you back to Hanoi, please let us know; The Rendezvous Team would be delighted to help with the necessary arrangements of your.

All the best.
Nhung Pham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hanoi Rendezvous Hotel

Property: Hanoi Rendezvous Hotel
Address: 31 Hang Dieu Street | Hoan Kiem District, Hanoi 10000, Vietnam
Phone Number:
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #58 of 577 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hanoi Rendezvous Hotel 3*
Number of rooms: 18
Official Description (provided by the hotel):
Managed by two energetic Australian's; Luke and Sarah, Hanoi Rendezvous Hotel is a newly renovated hotel in the heart of Vietnam's capital city, Hanoi.Located in Hoan Kiem district; The Old Quarter is Hanoi's most popular tourist destination. When you stay at the beautiful Hanoi Rendezvous Hotel, you are guaranteed to be impressed by our immaculate rooms, brand new bathrooms with Western showers, LCD TV's, and greeted by our very friendly, helpful staff..... ... more   less 
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