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“Very good services over than expectation here!”

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Hanoi Impressive Hotel
Ranked #43 of 586 Hotels in Hanoi
Certificate of Excellence
Bangkok
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Very good services over than expectation here!”
Reviewed 4 June 2013

I'm just back from Hanoi after business trip and stay at Impressive Hotel for a month in May 2013.
That I able to completely to instruct that all staffs of this hotel they do services with mind daily.
If you looking for 3 star hotel, small budget but will get return with very good services.
Hotel in good location, good rate, clean and big room.
This is very good choice should not miss to selection.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paphada S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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760 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (145)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Vietnamese first
  • Any
English first
Nova Scotia, Canada
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 May 2013

My husband and I stayed a number of nights between Mar. 23 and April 8th. Michael also booked all our trips and did a fine job of that. The hotel was great: good breakfasts, clean, accommodating, quiet, great location - it felt like a home. He allowed us many late checkouts and early checkins between our Sapa and Halong Bay and airport trips. The front desk staff helped us plan our days. The best room was 803, but we also stayed in 403 and 703 which were good too. The wifi actually worked in the rooms; however, there were computers in every room as well. We can't say enough about this hotel.

Room Tip: The higher you are, the less street noise. The top floor has a private balcony.
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dianne219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 May 2013

Very fantastic hotel and i had great experience staying here for 4 nights. 3 star hotel but i feel like i'm staying at 5 star hotel... free wifi, they are always with a smile and are happy to help with any request, recommendation for join the tours and very friendly employees ( especially to HOA - Receptionist ). i will back to this hotel with my family soon... Thank you to made this great holiday....

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DedeChen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 May 2013

Its such a luck that we were able to book our stay at this hotel.And the food was great,the culture,history and the people,but what made it enjoyable is that when its time to come home,you really would like to go home to a warm place where you can reminisce the nice things that you experienced for the day all in a comfy environment,and thats what this hotel has provided us,the word impressive will be ashamed as our stay in this hotel is more than that word,it was truly a treasure and an amazing experience.

We stayed here from May12-14.And here is the breakdown for my rating
Service-Amazing,the staff always had a ready smile,Antoine and Chris,the morning and evening receptionist,the rest of the staff,always smiles at you and you can definitely feel the genuine and sincere smile that they give you,so helpful with all your needs,and they are more than willing to answer your map or even currency concerns,they all can communicate and are great english speakers, Antoine can even speak French(isnt that amazing.lol).Breakfast is so wonderful,after having a good night sleep and this is what you see on the table(WOW),fruits serve fresh,buffet breads,butter,jam,coffee,tea,juice, you can also order from their great breakfast menu to go along with the buffet choices.Youll definitély feel energized to start your day on exploring what Hanoi is offering.

Value-Worth every cent of it.If you are going to Hanoi,i recommend you stay here.

Sleep Quality- Great,our room is located on the 8th floor and we were given one that has a balcony that offers a great view of the city and the back of St.Josephs cathedral.

Cleanliness-Again,what more can i say,after coming back from the travel,you come into a room thats sparkling clean and with fresh set of towels and complimentary drinks,that alone can soothe your aching muscles.

Location- Excellent! its a great starting point for your travel as you have a great landmark starting point,from the st.josephs cathedral,you can walk going to Hoan Kiem lake.and theres lot of places you can visit just by walking around the lake.

Rooms-Spacious for the two of us,well arranged,and the ergonomics of the room is great.and we love the Balcony,after coming back,we had some coffee in the balcony while looking at the setting sun and a great view of the city,hotel is located on a quieter side so theres not MUCH motorcycle traffic morning or evening(hope it stays that way),i emphasize the motorcycle traffic coz walking around the lake youll have see some hotel thats like in a busy street where theres a lot of merchandise and traffic going on all day.

Room Tip: Ask for the room with a balcony view of the back of St.Joesphs cathedral
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MarvinG176
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 April 2013

A hidden treasure on the prettiest street in Hanoi! Can thoroughly recommend this small but perfectly formed hotel! The helpful staff are second to none speaking and understanding English no problem especially for Diep on the front desk! Clean and spacious rooms reasonable rates include a great breakfast/fabulous service. This is the perfect spot to explore Hanoi and what a treat it is!

Room Tip: Chose a balcony room for a lovely view over the street and church. For me these rooms are spacious...
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  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vanessa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 18 April 2013

This hotel is in a nice tree lined street in Hanoi. Lovely staff and minimal noise. The room we had was fine, clean, nicely furnished, a lovely view of the cathedral from our little balcony. The bathroom needs a little renovation, but i guess for under $50 a night, you get what you pay for. In saying that, the price and quality was extremely good. Breakfast was included and was fine, nothing OTT but good.

Room Tip: Try to get a view of the cathedral
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gypsylovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pontarmé
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 11 April 2013

It was our first trip to vietnam and we were very happy to find this hotel.
The staff was very friendly. We recommand to ask a room on the 7th floor because very quiet. The hotel is very close the old quarter, the lake, the opera and St Joseph Cathedral
Antoine (who speaks a really good French!) was very welcoming
The room was very spaceful and nice.
If I return to Hanoi, I'll book here

Room Tip: Ask rooms on 7th floor
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mike1254
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hanoi Impressive Hotel

Property: Hanoi Impressive Hotel
Address: 56 54, Au Trieu Street | Hoan Kiem Dist., Hanoi 100000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #43 of 586 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hanoi Impressive Hotel 3*
Number of rooms: 25
Official Description (provided by the hotel):
Ideally located close to the St Joseph's Church, just a 5 minute`s walk to the famous Hoan Kiem Lake (Ho Guom) convenient for guests with shopping and banking facilities, as well as viewing and entertainment options all very close by as Water Puppet Theater. If you enjoy blissful pampering in total privacy within designer dwellings, then consider Hanoi Impressive Hotel your own personal getaway, where the service is personal. ... more   less 
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