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“Wonderful Staff in a Great Location” 5 of 5 bubbles
Review of Hanoi Impressive Hotel

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Hanoi Impressive Hotel
Ranked #42 of 578 Hotels in Hanoi
Certificate of Excellence
San Francisco, California
Level Contributor
3 reviews
3 hotel reviews
“Wonderful Staff in a Great Location”
5 of 5 bubbles Reviewed 15 March 2014

I have stayed at the Hotel Impressive many times while traveling for both work and pleasure. The rooms are good and staff are friendly and very helpful. Breakfast includes great pho and a always a nice selection of fresh fruits or eggs to order. In addition to the lovely staff, the location is great - about 5 minutes walk to Hoan Kiem Lake and the Old Quarter of Hanoi. I look forward to returning again!

  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Renee J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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707 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (135)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Vietnamese first
  • Any
English first
Exeter, United Kingdom
Level Contributor
64 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 14 March 2014

In the lane right alongside St Joseph's Cathedral this hotel is only a 10 minute stroll to Lake Kiem which is the heart of Old Hanoi. The rooms were clean and comfortable and good value for money and the staff were a joy to talk to. Breakfast was good with enough choice and was well presented. On our first day out we came back to an unmade bed and asked why. It was explained that rooms which had been vacated were cleaned in the mornings, the rest in the afternoons, but were offered the choice. As we like to take a rest some afternoons we asked that our room be cleaned in the mornings and this was done for the rest of our stay. The flexible staff also excelled themselves when we had to leave for the airport at 4.00am and although we asked just for coffee we were offered a full cooked breakfast as well as fruit etc.

Room Tip: Ask for a room at the front of the building where you can watch the world go by in the lane below.
See more room tips
  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank twooldies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prefernottosay
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 10 March 2014

the reviews of the hotel are accurate - the rooms are lovely and clean, the prices are right, breakfast is a treat, and the location couldn't be better. overall, one of many good choices for a mid-range hotel in hanoi. however, despite other people's positive travel booking experiences through the impressive, we were disappointed by the "travel agent" services which promised more than they delivered. as with most of the travel agents all over hanoi, there is a lot of talk about how great everything will be in halong bay and sapa, but when you get there, things are not always as promised and agreed. on the upside, this hotel will allow you to pay for your tours once you get back, which allows you to negotiate further if you find that your tour was not as expected.

Room Tip: some rooms have balconies, which although small, offer a nice chance to sit outside, look over the c...
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  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank traveler01010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
impressivehotel, Manager at Hanoi Impressive Hotel, responded to this review, 11 March 2014
Dear traveler01010
We are quite surprised at this review as it is totally contrast to our standard of service which has been recognized and reviewed here on trip advisor by several experienced reviewers. Thus, we doubted that this review has been written to another property or posted by our competitor rather to our Hanoi Impressive Hotel
Antoine
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
Level Contributor
73 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 bubbles Reviewed 10 March 2014 via mobile

Enjoyed my stay at this small boutique hotel in the heart of the old district. Close to the sword lake and all main sights are fairly close by. Modernly furnished rooms with flatscreens, decent beds and a good bathroom. Breakfast is simple but good.

Only thing which wasnt too great was that my second floor room got a lot of noise from the lobby, which is a bit annoying after a late night as the moment people start going for breakfast the noise is likely to wake you up. Overall though would definately return, staff also good and speak good English, a big plus in Hanoi.

Stayed March 2014, travelled with friends
Helpful?
1 Thank StevenB81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belleville, Ontario
Level Contributor
72 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
5 of 5 bubbles Reviewed 5 March 2014

This small boutique hotel is within walking distance to all the sights and a short walk to the lake. On a quiet street away from the noise, just behind the cathedral. Tiny Juliette balcony, not much of a view and the typical tiny elevator. The rooms are very clean and comfortable, staff is friendly and helpful. Free Wifi in the rooms is somewhat sporadic. Lovely breakfast is included with an extensive menu (great omelettes made to order and delicious French bread). Good value at $47/night for the deluxe room.

  • Stayed February 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank drmaryk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 3 March 2014

We stayed here one night and then a further 4 nights after a trip to Halong Bay and Ninh Binh. The 1st night I booked us into a family room with an extra bed to accomodate all 4 of us (wife plus 2 young adult daughters). They were happy to assist but we realised was being a little ambitious. when we returned they put us into two rooms for the same price with no reduction in room quality. Rooms are large with a nice bathroom, a small balcony overlooking the street and serviced by the timiest lift we'd seen. Breakfasts are v.good and the service from the staff is superb. It's in a cute little street in the SW corner of the Old Quarter snd traffic noise is very much reduced from what other places we looked at would have been subject to. The beels from the very nearby cathedral start at about 6 I think but they were never a problem tho certainly noticeable. I just wore earplugs as I did almost everywhere we stayed in VN. Thoroghly recommended.

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nobbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 3 March 2014

Second stay here and will definitely re-book next year. Hotel staff are very helpful, the rooms are clean and spacious and very quiet for such a central location. We were met at the airport on time, as promised, delicious fruit in our room and nothing was too much trouble for the delightful staff. I will recommend this wonderful little hotel to my friends. It is in such a great spot for shopping, sightseeing and there are some great little restaurants in the adjoining streets.

Room Tip: Overlooking the Cathedral.
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  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank francescapacko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hanoi Impressive Hotel

Property: Hanoi Impressive Hotel
Address: 56 54, Au Trieu Street | Hoan Kiem Dist., Hanoi 100000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #42 of 578 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hanoi Impressive Hotel 3*
Number of rooms: 25
Official Description (provided by the hotel):
Ideally located close to the St Joseph's Church, just a 5 minute`s walk to the famous Hoan Kiem Lake (Ho Guom) convenient for guests with shopping and banking facilities, as well as viewing and entertainment options all very close by as Water Puppet Theater. If you enjoy blissful pampering in total privacy within designer dwellings, then consider Hanoi Impressive Hotel your own personal getaway, where the service is personal. ... more   less 
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