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“Thank you, Moon!”

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Hanoi Blue Sky Hotel
Ranked #138 of 600 Hotels in Hanoi
Certificate of Excellence
Reviewed 25 July 2013

We had a top experience with Moon and her staff. Beds were comfy, rooms spacious, breakfast great and all the staff made us feel incredibly welcome. We had to extend our stay there for an extra week as I became ill but they looked after us so well and brought up chicken soup without even asking. I would go back to stay with them in a heartbeat, thank you all :)

  • Stayed: July 2013, travelled as a couple
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Thank IsloG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 14 July 2013

I booked for this hotel but when I got there it was full. So, Ms Moon transfered me to her sister's hotel that was Hanoi Little Diamond. The room I got was good the hotel was good and the staff were friendly, location was even better as Hanoi Little Diamond was closer to the lake. So no complain about the transfer.
I booked a tour to Halong Bay through Blue Sky hotel. It was the fantasea tour. On the booklet it was written that the price was USD 109, but they gave me discount so I only paid USD 105. But then, I met other travellers who booked the fantasea tour through agents they told me they only paid USD 85. Well, the same service but mine is USD 20 more expensive, I found it rather annoying.

  • Stayed: June 2013, travelled solo
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1  Thank Ekazfootprint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2013

We arrived after 16 hours in a bus from Hue in Hanoi. We had booked a day in advance the room for two nights and wrote a quick email to inform them about our early arrival. Unfortunately we did not receive any reply, but we had not much choice than to take our chance the morning and go to the hotel. The receptionist, Moon, was very friendly and assisted us with any request, offered coffee and had a room for us available that we could sleep for a few hours. It was on the 5th floor, so we had to carry all the luggage upstairs. In that moment you really don't care, as you just want to sleep. In the afternoon we asked for a room on a lower level and she was happy to move us the next day. The room on the 5th floor was not very spacious and loud as the window can not close 100%. The room on the 3rd floor was much better, way larger and not on the side of the street.
The girls at reception are very helpful and explain you where to find restaurants, markets, boat trips to Halong Bay... even with special wishes like tailors they are happy to assist where they can. Moon speaks very well english and is the diamond of the hotel. She gives recommendations, explains, arranges tickets to Halong Bay and stores the luggage. We went for three days to the Halong Bay on a boat recommended by the hotel and we were very satisfied. Great value for money. We left the luggage in the hotel and returned for another two nights before leaving Vietnam.
The breakfast is not very elaborate as you get a baguette with jam or cheese or an egg, coffee or tea and some melons. It is certainly enough to start the day, but for people with a lot of appetite you will have to look afterwards for more food.
In general the location is great, as you can walk anywhere, even though the traffic is crazy in Hanoi. The hotel is clean, organized and well prized. I would stay there any time again when I visit Hanoi.

Room Tip: try to sleep on the side away from the street.
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  • Stayed: June 2013, travelled as a couple
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2  Thank Jennifer W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2013

The hotel is great...especially for the small price. If you're looking for a clean and comfortable hotel, this is a great option for a good price.

Beyond that, we were amazed at the staff here. Some highlights:

1. Before we even got out of the cab, they were in the road getting our bags and welcoming us. Then they made us sit and have coffee and fruit (free) and relax while they took our luggage to the room.

2. They have great breakfast included with the room and always want you to sit and have coffee/tea/fruit while in the lobby.

3. They staff are very knowledgable about places to eat and visit - offered to give us new places every time we went out.

Moon is incredible and makes you feel so welcomed. She helped my brother and I plan out and book the next 2 weeks of our trip through Vietnam, booked our Sapa tour and Halong Bay tour and buses between each and to the next cities. She was willing to use the company we asked for instead of trying to make commission like many hotels. We only stayed for 2 nights but for the whole week we used the hotel as a base between excursions and she let us shower, gave us coffee, and had clean laundry waiting for us each time we got back. When we had to change buses to get to the next city, the bus company dumped us on the side of the road with no help of finding what bus we were supposed to be on. We just called moon and she worked it out for us even though we had already left.

Moon, thanks so much. You have incredible hospitality and we will certainly be back next time we're in Hanoi.

  • Stayed: June 2013, travelled with friends
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Thank Mtwining1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2013

We stayed here 3 nights and really enjoyed our stay. The staff was super helpful and really understanding considering that one or us got really sick and we needed to keep the room for an extra night. They booked us train ticket, cancelled them, and booked them back, everything at a lower cost then the railway website. Probably the friendliest Hotel staff in Hanoi.

  • Stayed: June 2013, travelled as a couple
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Thank Marie-Laurence L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2013 via mobile

I stayed here a few months ago when I was in Hanoi.

The woman running the place, moon, was amazing and she couldn't have made us feel more welcome.

The room was clean and comfortable. It was 15 dollars a night and that included a/c, hot water, breakfast and tea, coffee and fruit throught the day.

I also booked my sapa tour with them and everything was great.

Thanks moon!!

  • Stayed: March 2013
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Thank Warner666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2013

Stayed here for three nights at the start of our trip. The Staff, in particular Moon (If that's how its spelt) was incredibly helpful and friendly. good clean rooms, with working aircon and wifi (although this was a little slow). great place to stay at as its cheap and friendly. highly recommended in a central location where you are close to all Hanoi has to offer.

  • Stayed: May 2013, travelled with friends
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Thank Jon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hanoi Blue Sky Hotel

Address: 65 Hang Cot, Hanoi | Hoan Kiem, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #138 of 600 Hotels in Hanoi
Price Range: £14 - £20 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hanoi Blue Sky Hotel 2*
Number of rooms: 15
Official Description (provided by the hotel):
Best rate guaranteeHanoi Blue Sky Hotel is located in the area of old streets in the center of Hanoi Capital. It just takes 3 minutes to walk to Hoan Kiem Lake. We at the Hanoi Blue Sky Hotel have years of experience. We love meeting travelers and we love showing them our Vietnamese hospitality. Our hotel has 11 rooms ranging from single, double, twin and triple. Regardless of what room you stay in, you are treated to 24hr tea and coffee, as well as fruit and daily breakfast. We also provide free high-speed Wi-Fi throughout the building, and have a computer room for those without laptop. Our tourist help desk is open to help you book tours or tickets to specific destinations. We can also provide excellent advice on what to do with your time in Vietnam. Hanoi Blue Sky Hotel also has a modern restaurant on the ground floor. We serve both Vietnamese and Western foods. ... more   less 
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