The service was excellent. From the complementary drinks and moist hand towels on arrival to the free luggage storage for a week whilst we traveled North. They checked train timetables for us, and even after we had checked out, they let us use their computer and other facilities while we were waiting for a night train. We asked for a recommendation for a good restaurant to celebrate the birthday of one of our party, and there was even a complementary birthday cake provided when we returned.
Rooms were spotlessly clean. Some rooms are quite small, more suited to solo travelers, the larger rooms are worth the extra few dollars. Breakfast was included and was excellent for a hotel of this price, with a good selection on the menu, including the little chocolate pastries.
Good location in the Old Quarter, close to good restaurants, ATMs, etc.
- Official Description (provided by the hotel):
- Welcome to Hanoi Art Hotel Hanoi.We are team of young, professional and enthusiastic staff who are old hands at the hotel industry in Hanoi. Our desire is to give you a real home on your road: Cozy, warm and familiar, everything you want and need is available at your fingertips.How about our boutique hotel? Offering a sanctuary of comfort while on the road, Hanoi Art Hotel Hanoi is a 30 rooms cozy hotel is located in Hanoi's historic Old Quarter. With 4 different room types and a warm friendly environment with plenty of charm, chic design, modern comfort and modern facilities.All 35 rooms offer a genuine experience of sophistication with "Hanoi Art Hotel Hanoi My Bed",European amenities, LCD television, complimentary in-room wireless internet access, daily newspaper, fully-stocked mini-bar and nightly turn down service. ... more less
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