We booked here for 2 nights in Hanoi on the basis of Tripadvisor recommendations and we were not disappointed - in fact, we extended our stay for a further three nights, as we liked it so much.
We stayed in a city view deluxe room, the first time on the first floor, the second time on the second floor. Rooms are standard sized with wooden flooring and a good range of facilities (decent sized bathroom with shower, wardrobe with in-room safe, good working desk with complimentary laptop, etc.) and a couple of unexpected extras - umbrellas in the wardrobe, fresh flowers, complimentary mineral water and fruit, etc. Although the room faced a busy street, it wasn't noisy, and we slept well in the large, comfortable bed.
Others have mentioned breakfast, and I have to second their recommendations - breakfast is included, and consists of a wide range of western and Vietnamese options so, whether you fancy pho or pancakes, it's on the list. Food quality was good, and there was also a buffet selection with a wide range of fruits, cereals, yoghurts, etc.
What set this hotel apart from me was the staff - everyone we dealt with was courteous, keen to help, and interested in our trip and providing recommendations (without trying to sell particular excursions, etc.). The additional services we availed of (taxis, laundry, etc.) were executed very well and efficiently, and the room r ate was very reasonable. A central location topped things off - great stay!
- Official Description (provided by the hotel):
- Welcome to Hanoi Art Hotel Hanoi.We are team of young, professional and enthusiastic staff who are old hands at the hotel industry in Hanoi. Our desire is to give you a real home on your road: Cozy, warm and familiar, everything you want and need is available at your fingertips.How about our boutique hotel? Offering a sanctuary of comfort while on the road, Hanoi Art Hotel Hanoi is a 30 rooms cozy hotel is located in Hanoi's historic Old Quarter. With 4 different room types and a warm friendly environment with plenty of charm, chic design, modern comfort and modern facilities.All 35 rooms offer a genuine experience of sophistication with "Hanoi Art Hotel Hanoi My Bed",European amenities, LCD television, complimentary in-room wireless internet access, daily newspaper, fully-stocked mini-bar and nightly turn down service. ... more less