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Hanoi Legacy Hotel Hoan Kiem
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Reviews (517)
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All reviewsmr martinhalong bayold quarternight marketdong xuan markethotel is locatedtravel deskthe hotel managertourist attractionsexcellent hotelstayed for nightsrooms were very cleanlocal foodphoheartjacuzzistreet
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391 - 396 of 517 reviews
Reviewed 28 August 2012

We stayed here as put of a tour, but ended up spending the rest of our time in Hanoi here. This hotel is located in a great position in the old quarter, the rooms are clean and well appointed. One of the best features of the hotel is the staff, always helpful, friendly and courteous. Nothing was ever too much to ask. They were also very helpful with arranging taxis for transport during your stay and airport transfers when you on your way home. The manager was particularly charming, showing genuine interest in travel plans and following up conversations on subsequent days - a real asset to this hotel. We would highly recommend staying here if you are planning on visiting Hanoi.

Room Tip: Room 701 has a balcony with great views over the city and a fantastic shower. Some rooms are bigger than others so perhaps request a larger one if desired.
  • Stayed: August 2012, travelled as a couple
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Thank ashleyvan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2012

We're a group of 4 friends traveling in Hanoi for the first time. The service given by everyone from the hotel is nothing short of excellent! From the time we sent our confirmation, to the day we arrived and they picked us from the airport, to the entire duration of our stay, the staff really took care of us. The staff really provided as much help as they can, most notably in these cases:
1. We don't know our way around, so the hotel gave us a map of the area. They even recommended great restaurants and places of interest to visit.
2. Ask them anything, and they'll patiently explain the directions going there. We asked for a nearby drugstore, spa, authentic Vietnamese restaurants, etc., and they all gave wonderful recommendations.
3. We're having problems with the WIFI connection in our room. They sent a staff, brought a router, installed in our room, and it solved our problem.
4. A nice tea and warm towel was offered everytime we got back to the hotel. A nice touch that's greatly appreciated!
5. They even took wonderful pictures of our group, and sent it thru email 1 day after we got back!
6. Room size, bathroom, breakfast were all great!
7. Location was great! Everything is within walking distance.

Would definitely consider going back to this hotel if ever we'll visit Hanoi again.

Room Tip: Corner suites appear to be larger
  • Stayed: August 2012, travelled with friends
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1  Thank ben q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2012

The An Hung Hotel is a wonderfull place to stay. Perfect located in the centre of the old town, a 10 minute walk to the lake and the heart of Hanoi starts right outside the hotel. Clean rooms, air conditioned. The managing director of the hotel, Mr. Nguyen Hoang Thanh, is the most charming man in Hanoi and he offers a sollution for every problem that you might have. Lovely breakfast and great hospitality!
Mijke D. Loeven

  • Stayed: August 2012, travelled with family
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Thank MDLoeven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2012

Two weeks almost I spent, alone, at the An Hung hotel and I really began to feel me a part of the (staff-)family.
The staff is really very attentive to the needs of the guests, there is a happy atmosphere and you are free to share your everyday experiences, troublesome or raving, with any staff member.
Having returned home I wrote - sentimentally - to them:
Two weeks almost we shared a little bit our lives, but now we are separated between us by not only a long distance but also culture, news, the customs of our lives.
Whether ever I will return again ............... I don't know.

I stayed so long because of the world congress of esperantists which was held this year in Hanoi.
The location of the hotel may be considered excellent for those westerners who like to share the thronged life of Vietnamese people in the center, but awkward to those who are not interested to mix with a foreign culture. I was lucky to hire a bicycle and pedal with the masses of motobikes each day to the congress center.

  • Stayed: July 2012, travelled solo
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Thank Johan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2012

A memorable visit in Hanoi at An Hung hotel, situated in the heart of Hanoi (the old quarter) and near the Hoan Kiem lake, restaurants and cultural sightseeings. We will really recommend this nice hotel that made us feel as at home. We were recommending this hotel to friends, who stayed for a week in the beinning of this year, and they were also very satisfied with their visit. The staff was very friendly and hospitable and help us out with different arrangments. Our room was with a view and a balcony, everyday cleaned and nice decorated. Breakfast was served every morning with posibility to roomservice.The restaurant served vietnamees and western alternative and we were always met with a kindly smile.This was our second time at An Hung hotel and I am sure it will be a third time. We are looking forward to it! :-)

  • Stayed: July 2012, travelled with family
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1  Thank Anneliese F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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