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“Over expensive hotel that did not deliver.”

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Hanoi Legacy Hotel Hoan Kiem
Ranked #122 of 581 Hotels in Hanoi
Certificate of Excellence
Dublin, Ireland
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Over expensive hotel that did not deliver.”
Reviewed 20 February 2013

Situated in the heart of the old quarter, one gets to experience the madness of Hanoi on your doorstep I recommended to stay overnight in the old quarter but not at this hotel at this price.

Our room was expensive suite located on the eight floor. Despite the price, our Wi-Fi was non existent despite router located on the floor.

This hotel has frequent power failures but thankfully the back up generator cuts in Therefore safe all work if you using the hotel’s computer. .

Breakfast was fine.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Brian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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515 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (100)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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  • Vietnamese first
  • Any
English first
singapore
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 February 2013

I have traveled with family during the Tet festive season. Upon arrival, we were welcomed with a hot tea and a small piece of cookie.

The staff was prompted in checking in the room The room was cleaned and tidy. The staffs are friendly and able to communicate well in English. Overall experience was good.

  • Stayed February 2013, travelled with family
    • Value
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    • Service
Helpful?
3 Thank Aileen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 February 2013

I have stay in this wonderful hotel for 3 days at end of January 2013. I really enjoy the stay. The staffs here are truly helpful and really do their best to make us to feel as comfortable as possible. There are always ready to provide information not only on the interesting places in Hanoi but also how to go around. Thanks also for always there to recommend food and to help us in translation. Special thanks to Mr Vinh Li, John and Ms Tu.I hope to come again and will definitely introduce to all my friends.Again, thanks for your excellent care and attention.

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank Drag0n18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 February 2013

The location is at the Old Quarter which happens to be one of the tourist attractions with easy access to nearby attractions, all within walking distance. A lot of shops with clothing and food along the streets.

The check-in done in our own hotel room and the room was clean during my 2 nights stay there with free WIFI, deluxe bathroom bathtub and toiletries are provided. We had a room on the 3rd floor although I have actually requested for a high floor room. We had a free upgrade to deluxe city view room which was not quite a good thing as the vehicles honkings and people talking (which practically sounded like quarreling) disturbed us through the day and night. However, the good quality of the mattress made up part of our loss sleep.

Overall, the service was awesome and we don't mind staying here again.

  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank gliowst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chiang Mai, Thailand
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 February 2013

The An Hung Hotel is very central located in the old (China) part of Hanoi. This boutique hotel has comfortable rooms and wonderfull staff. In every way they try to make your stay a great experience. We liked the rooms (even the ones without windows), the breakfasts, the assistance to find hotels somewhere else in Vietnam.
Especially many thanks to mr. Bang and the customer care offcer; she was also very helpful and friendly.
So, no doubts about this hotel; it is excellent.
Max & Olav

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Olav B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 February 2013

I found this hotel via hostelworld.com. I have been in countless hotels in Vietnam and this was by far the best. They gave me a free upgrade to a superior room just because it was available.
The rooms are very spacious and spotless clean. The bathroom was amazing, sauna, yacuzzi, rainshower, etc. The staff is first class, it is pretty clear that they love their job. Also breakfast is better then average: vietnamese and western in buffet. Fresh prepared eggs.
I also booked a tour via this hotel, I wasn't happy with the quality of the tour. The hotel itself refunded me because they felt bad they adviced me to book this tour. I booked some other tours via the hotel which I loved.
So if you are looking for a place to stay in Hanoi, look no further, book this hotel!

Room Tip: ask for a room on one of the top-floors, amazing views over the city (old quarters)
See more room tips
  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Juan_and_Huong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malaysia
1 review
Reviewed 1 February 2013

I'm so impressed with Anhung hotel arrangement and services. They able to gave us surprised and decorate our room just like the honeymoon room. The room is very clean and nice decoration. The bathroom even got jacuzzi. After our tour from Halong Bay, they upgraded our room with the balcony. Thanks to the assistant sales manager, Mr Vinh Le that help us a lot and he able to speak in English very well.I'm so impressed with their services and the breakfast got a lot of choices. They even able to cater the vegetarian meals for us. Location is very convenience. We will would like to stay in this hotel again in future. Thumb to your services!

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LimGuatLeng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hanoi Legacy Hotel Hoan Kiem

Property: Hanoi Legacy Hotel Hoan Kiem
Address: 01 Ngo Gach | Hoan Kiem- Distrist, Hanoi 10000, Vietnam (Formerly An Hung Hotel)
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#41 Business Hotel in Hanoi
#57 Romantic Hotel in Hanoi
#64 Family Hotel in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hanoi Legacy Hotel Hoan Kiem 3*
Number of rooms: 40
Official Description (provided by the hotel):
Located in the center of Old Quarter Hanoi, where is the heart of the city, Hanoi Legacy Hoan Kiem Hotel is unforgettable for people who have ever stayed in the hotel. Just few minutes walking from the hotel, visitors can visit the Sword Lake, Tortoise Tower, The Huc Bridge, and Ngoc Son Temple which are the most beautiful sightseeings of Hanoi. Visitors may have a walking to enjoy special traditional local food such as: Pho, banh cuon, bun cha…. Visitors are also convenient to go to banks, post office, and trade center of Hanoi where are only steps from hotel.Hanoi Legacy Hoan Kiem hotel is an international 3 stars standard, with 40 high quality rooms. The rooms are designed with original and luxury style, harmonious decoration. Tourists will feel very warm and comfortable when they are staying here. Equipped facilities, modern, including: air-conditioners , computers with high-speed Internet access (wifi), Satellite TV, TV LCD 32 ", tea and coffee making equipment, fridge, hot tubs Jacuzzi and standing shower, etc....Staffs in the hotel all have well-trained methodically, with professional and enthusiastic manner. When resting in Hanoi Legacy Hoan Kiem Hotel, guest will feel "A luxury space in the center of Old Quarter streets." The visitors will also have the satisfaction to work and relax. ... more   less 
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Also Known As:
a And Em Hotel Hanoi

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