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Hanoi Symphony Hotel
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Reviews (444)
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All reviewsmr cuonghalong bayold quarterhotel ownertrain stationfamily roombalcony roomsmall hotelloved this hotelrooms are cleanstayed here for two nightsexcellent staysmall balconynice bathroomfree upgradeearly checkthe hustle and bustle
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251 - 256 of 444 reviews
Reviewed 5 January 2014

Good location, comfortable rooms, good service, good breakfast (try the noodles--comes with an omelette though the menu doesn't say so). We were glad to use the airport pickup service they offered, finding it a nice way to avoid hassle. The airport is quite far, nearly an hour.

I have nothing but positives to say about the place, but feel the need to comment that it may well be only one of the dozens nearby that have good location, good value, good service--and we all choose this small place that somehow got reviewed.

  • Stayed: December 2013, travelled with family
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1  Thank BeirutMoores
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2013 via mobile

Stayed in a family room on the 5th floor for the first leg of our journey. Had a beautiful view of the street below from the included balcony. There were some water pressure issues, due to the height, but it was consistently hot.

The balcony door had a 50mm crack that left the room surprisingly cold the following morning (we were there during Hanoi winter), and the heater was only adequate in heating the room. However the application of some masking tape on it which sorted it out well enough.

For the second leg we were in Superior rooms on the 2nd and 3rd floors. These had perfect water pressure, although the views (no balcony) were of the roofs of other buildings as we were on the opposite side this side around.

Breakfast was basic, but free and filling, WiFi worked well, and the staff were fluent in English and very helpful.

Stayed: December 2013, travelled with friends
1  Thank Ash T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 December 2013

Stayed at the Symphony Hotel for a few nights while in Hanoi. The staff was very friendly and welcoming. The breakfast was good. The hotel is in a good location so within walking distance to most things. The rooms are simple and clean (bigger windows with more natural light would have been nice), nothing luxurious though but a good value for the price.

  • Stayed: October 2013, travelled as a couple
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Thank rahmouni2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2013

The room is quite small, but nice decorated an confortable. In addition in the tour agency they have prices on average of the rest of travel agencies.
Wifi is working perfectly. And staff is fantastic.
Is good value for money.
We also rcomend them because they are so honest.

  • Stayed: November 2013, travelled as a couple
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Thank Ken K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2013

The hotel location is good and accessible to all the famous tourist attractions. Besides, the hotel staff were all very generous, friendly and helpful. On the arrival day, we got into wrong taxi (although we have booked the hotel's airport pick-up service in advance, we were cheated by other taxi company) and made the hotel wasted their taxi trip. However, no extra charges were demanded. They still provided us with the sincere and useful tips/information for our tour. Other than that, I was amazed with their great flexibility as well. As our flight back to Singapore was on early morning and we had to leave hotel at 6am. Yet, they still provided breakfast to us. On the other hand, we also booked the 3D2N Halong Bay tour (Galaxy Premium) with the hotel. Generally, the tour was good and we were well served on the boat. It was just that there were not much night activities on boat. The activities provided at night were squid fishing and karaoke. However, we couldn't catch a single squid as Dec is not the season for squid fishing. And we were unlucky that karaoke system was down when we were on boat. Overall speaking, we were still satisfied with the services we paid for.

  • Stayed: December 2013, travelled with friends
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Thank Puiyee85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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