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“Family happiness”

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Hanoi Symphony Hotel
Ranked #61 of 581 Hotels in Hanoi
Certificate of Excellence
Australind, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Family happiness”
Reviewed 10 January 2014

Having arrived very late on a Friday night from Sydney to a warm welcome, clean bedrooms and great showers we were very happy. I chose this hotel through Trip Advisor having read the reviews and they were very accurate. The people are truly amazing, so friendly, helpful and kind. Being able to leave your bags at the hotel whilst visiting Halong Bay is so convenient and easy. The location is perfect. Within the bustle of people just getting on with their everyday lives without bothering you, to walking to the lake area or the restaurants nearby - so convenient. Remember this place is just so reasonable and we met many travellers whilst there who were also happy customers. We have two teenage children, one boy and girl, who just loved their friendly faces. They even arranged the taxi to the airport and the price which just went against our bill. Many thanks and will definitely recommend to fellow Ozzies.

Room Tip: Difficult really because the rooms at the back are quieter but they have no street appeal. Remember...
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Traveller13597
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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403 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (65)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Tel Aviv, Israel
Level Contributor
82 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 9 January 2014 via mobile

Good hotel, very clean and fairly new.
The staff is nice and helpful.
Location is good, in the old quarter.
Try to get a room not facing the street so it is more quiet, but anyway it gets quiet during the night.
25$ per night.

Stayed January 2014, travelled as a couple
Helpful?
1 Thank AyeletBS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 January 2014

We stayed there for 4 nights. The rooms given were reasonably clean, though small. The toilet had hot water, hair dryer and clean towels everyday. Don't expect 5 star comfort, but everything is good enough. Heater in the room works well. The room is equipped with a fridge, desktop computer connected to the internet, and WIFI is working well. For the low price, this is very good. Breakfast is provided everyday, though basic, but the staff will wake up early just to prepare breakfast for you if you are having an early flight that day. The manager booked for us Galaxy Premium Cruise for Halong bay which had great food as well. Basically they are very helpful and the hotel is located at a convenient location at old quarter. There are stalls outside selling pho as well. very convenient.

Stayed December 2013, travelled as a couple
Helpful?
1 Thank wilz007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penang Island, Malaysia
Level Contributor
214 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
Reviewed 5 January 2014

Good location, comfortable rooms, good service, good breakfast (try the noodles--comes with an omelette though the menu doesn't say so). We were glad to use the airport pickup service they offered, finding it a nice way to avoid hassle. The airport is quite far, nearly an hour.

I have nothing but positives to say about the place, but feel the need to comment that it may well be only one of the dozens nearby that have good location, good value, good service--and we all choose this small place that somehow got reviewed.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BeirutMoores
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 December 2013 via mobile

Stayed in a family room on the 5th floor for the first leg of our journey. Had a beautiful view of the street below from the included balcony. There were some water pressure issues, due to the height, but it was consistently hot.

The balcony door had a 50mm crack that left the room surprisingly cold the following morning (we were there during Hanoi winter), and the heater was only adequate in heating the room. However the application of some masking tape on it which sorted it out well enough.

For the second leg we were in Superior rooms on the 2nd and 3rd floors. These had perfect water pressure, although the views (no balcony) were of the roofs of other buildings as we were on the opposite side this side around.

Breakfast was basic, but free and filling, WiFi worked well, and the staff were fluent in English and very helpful.

Stayed December 2013, travelled with friends
Helpful?
1 Thank Ash T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 11 December 2013

Stayed at the Symphony Hotel for a few nights while in Hanoi. The staff was very friendly and welcoming. The breakfast was good. The hotel is in a good location so within walking distance to most things. The rooms are simple and clean (bigger windows with more natural light would have been nice), nothing luxurious though but a good value for the price.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rahmouni2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Da Nang, Vietnam
Level Contributor
3 reviews
Reviewed 10 December 2013

The room is quite small, but nice decorated an confortable. In addition in the tour agency they have prices on average of the rest of travel agencies.
Wifi is working perfectly. And staff is fantastic.
Is good value for money.
We also rcomend them because they are so honest.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ken K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hanoi Symphony Hotel

Property: Hanoi Symphony Hotel
Address: 01 Hang Hom street, Old Quarter, Hoan Kiem | Hoan Kiem, Hanoi 84-4-3938 1788, Vietnam
Region: Vietnam > Hanoi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #61 of 581 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hanoi Symphony Hotel 3*
Number of rooms: 12
Official Description (provided by the hotel):
Hanoi Symphony Hotel is situated in Hanoi's historic Old Quarter, a 5 minute walk from scenic Hoan Kiem Lake and the Opera House. It offers modern rooms with free Wi-Fi. Air-conditioned rooms at Hanoi Symphony feature satellite TV and an in-room safe. A refrigerator and hairdryer are also provided. The Hanoi Symphony Hotel has travel desk to help guests with trip planning. There is a business center available and laundry service is provided. Guests wishing to eat in can do so at the Hanoi Symphony's restaurant and cafe. Hanoi Symphony Hotel is 10 minute walk from Ho Chi Minh Mausoleum and Van Mieu. It is approximately a 40-minute drive from Noi Bai International Airport. ... more   less 
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