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“Value for money and location good”
Review of The Time Hotel

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The Time Hotel
Ranked #462 of 599 Hotels in Hanoi
Reviewed 30 September 2013

We booked 3 rooms and stayed 2 night in this hotel “ THE TIME “ . Very overwhelmed by the excellent service provided by the staff especially Mr Nam who has make an effort during his personal time recommending well-known places to visit in Hanoi and also accompany us during our short period trip to “ Bat Trang “. Further to that, I would surely recommend any one going to Hanoi to stay at THE TIME as the rate is reasonable, room clean, near to shopping, eateries area and the most important superb services.

  • Stayed: September 2013, travelled with family
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1  Thank Susan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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24 - 30 of 139 reviews

Reviewed 31 August 2013

This hotel is Value for Money. Customer Service was excellent. We stayed here for 3 nights total. Ms Hanh was more than helpful and went out of her way to make my 40th birthday in Vietnam a very special one. We were upgraded to a deluxe room at no extra charge. We also booked a Halong Bay cruise for 2 nights through the hotel, where Ms Hanh upgraded our room on the boat for no extra charge. Unfortunatly it was reduced to the one night due to a Typhoon but Ms Hanh organised a refund for the trip and arranged an extra nights accomodation at the hotel. On the Halong Bay cruise which i would also recommend, Ms Hanh organised a bunch of beautiful roses and a Birthday cake for me. Such a suprise and lovely gift. The hotel location was good and the room was spacious and clean. For the money you cant go wrong!

  • Stayed: August 2013, travelled as a couple
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2  Thank Fiona R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JenniferPham, Director of Sales at The Time Hotel, responded to this reviewResponded 3 September 2013

Dear Guests,

We are delighted to receive your wonderful feedback of your stay at The Time Hotel!

Thank you for your recommendation and we will keep on advancing our service so that if we can be your choice of stay for your next visit to Hanoi, we will be able to deliver the same or better value for your stay.

Best regards,
The Time Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2013

Having never visited Vietnam we didn't know what to expect. Time Hotel was our first stop and found this little hotel to be very pro-active. An offer was made soon after booking for transport from airport to hotel as well as suggestions for tours to explore this wonderful city and surrounds. Staff made sure we were well cared for and safe - even going so far as meeting us and escorting us across the road when the bus pulled up on the opposite side of the road from the hotel. They were all so helpful and very friendly at all times and catered to our every need.
This place is very economical and all within an easy (not to mention interesting) walk to the main hub of Hanoi or either a quick taxi ride or being wizzed along in the bicycle taxis.
I would highly recommend this hotel to anyone at anytime. Wouldn't stay anywhere else if I go back to Hanoi.

  • Stayed: May 2013
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1  Thank BernadetteSkinner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JenniferPham, Director of Sales at The Time Hotel, responded to this reviewResponded 11 September 2013

Dear Valued Guest,

Thank you for your comments! I am so glad to hear that you enjoyed your stay with us at The Time Hotel on your recent trip to Hanoi and enjoyed our services.

We hope to be able to welcome you back to The Time Hotel on your next trip to Hanoi.

Best regards,
The Time Hotel Team.

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Reviewed 14 August 2013

We had 4 nights booked here, on our first night in Hanoi, we got lost , got drowned by a down pour then got ripped of by a taxi, our hotel manager sorted out the problem with the taxi. The room we first had was ordinary, the door lock didnt work, the safe didnt work
but again thenks to Nam everything was sorted out. We travelled for the next 2 days but came back to The Time Hotel and we where given a much better room. The hotel kept our luggage while we travelled. The breakfast was mediocre but edible. The hotel needs to thank Nam for his great service, he also had the best english in the whole of Hanoi, which really helps. Again Nam was terriffic, dont think we would of returned if it hadn't been for his service.

Room Tip: Rooms facing the road have fews but the better rooms at the rear have a few of a wall, but always go...
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  • Stayed: July 2013, travelled as a couple
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Thank jacqueline f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2013

Stayed in this hotel for 3 nights with my girlfriend in june 2013. The room was clean but did not have windows, a common occurrence in Vietnam due to the rectangular semi-detached French colonial style buildings. The bathroom was nice with a great shower, the water was hot and the pressure was good. The bed was very comfortable and the aircon worked perfectly, the wifi was very very quick.

The service at this place is second to none, everyone at the desk was easy to approach and were happy to make arrangements for trips, trains, flights, anything. They accomplished what would have taken me a couple of days in 5 minutes which really took all the stress out of this trip.

I highly recommend this hotel to anyone.

  • Stayed: June 2013, travelled as a couple
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Thank Jeremy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JenniferPham, Director of Sales at The Time Hotel, responded to this reviewResponded 5 September 2013

Dear Jeremy,

It was a great pleasure welcoming you at our The Time Hotel. Thank you for your kind feedback and your special mention of our excellent service. It is delightful to read that you had a wonderful stay and all expectations were met.

Thank you again and we look forward to welcoming your return.

Best regards,
The Time Hotel.

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Reviewed 25 July 2013

I love this hotel also the food was delicious !!

This hotel has friendly 'round the clock' staff willing to help with all needs, especially Mr.Nam who will serve you with a wonderful smile. The room was clean, spacious, comfortable and not expensive. Overall I highly recommend this hotel and will stay here again.

  • Stayed: July 2013, travelled on business
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2  Thank N12Ong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2013

This was my first stop for my holiday in Vietnam and my first as a solo female traveller of 58. I was so fortunate that I had bought a 'deal' in Australia and landed here. The care given to me was wonderful and gave me much confidence to travel alone in Vietnam. I returned twice and was always warmly greeted, like part of the family.
I ended up travelling for 7weeks in Vietnam and am eternally grateful for the warm welcome given to me in Hanoi by the staff at the Time Hotel.

  • Stayed: May 2013, travelled solo
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Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JenniferPham, Director of Sales at The Time Hotel, responded to this reviewResponded 14 June 2013

Dear Karen M !

Warmest greeting from The Time Hotel HaNoi

Thank you for your most positive response posted on Trip Advisor following by your stay with us.

We are happy to know that we have been able to contribute towards making your trip to Hanoi a pleasant and memorable experience. My staff and I are encouraged by your comment and promise to deliver the better services.

Thank you once again for choosing to stay with The Time Hotel HaNoi

We look forward to serving you again in the not too distant future.

Regards,
The Time Team.

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Additional Information about The Time Hotel

Address: 15 Hang Than | Ba Dinh Dist, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #462 of 599 Hotels in Hanoi
Price Range: £14 - £25 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Time Hotel 3*
Number of rooms: 36
Official Description (provided by the hotel):
The Time is brand new hotel as first class hotel among 3 stars hotels in Hanoi with best services and ideal location in 15 Hang Than, Ba Dinh, Ha Noi. Hang Than, a part of Ha Noi’s 36 ancient wards, is the main trading street for traditional Com cake, Phu The cake, Green Bean cake… With seven floors and 32 rooms, the hotel was designed to synchronize the modern beauty of Vietnam and Western inspiration.The Time is more than just an ideal place for your stay for business or for exciting touristic exploration. The Time Hotel strives to deliver all you need for the stay, as well as the coziest and most relaxing experience ever, a home away from home.Located in the 36 ancient wards of Ha Noi, The Time hotel is very close to many famous tourist destinations such as:- Dong Xuan market – one of the oldest market in Ha Noi, - Long Bien Bridge – a symbolic war relic of Vietnam.- Hoe Nhai Pagoda, the ceramic road, Co Ngu and Tran Quoc pagoda.- Hoan Kiem Lake, Trang Tien Plaza, Water Puppet….- And many other visiting spots…. ... more   less 
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