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“Value for money”
Review of The Time Hotel

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The Time Hotel
Ranked #461 of 600 Hotels in Hanoi
Reviewed 13 November 2013

Right from the first contact Ms Hanh, went above and beyond. Whilst the Time Hotel is very basic in facilities it is really good value for money. The service of all the staff was fantastic. They really made us feel welcomed and cared for. Great to book tours through, they did all the work and were happy to help. Everything is in walking distance. This doesn't have all the bells and whistles like resorts but if you want a clean, safe place to stay where you don't feel like a number than this is the place for you,

Room Tip: Room was air conditioned and clean.
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  • Stayed: October 2013, travelled as a couple
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Thank Catherine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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20 - 26 of 139 reviews

Reviewed 30 October 2013

I would definitely recommend THE TIME HOTEL. It is situated on the north side of the old quarters and therefore less noisy and hectic than the streets closer to "the lake". There are plenty of restaurants within walking distance and the staff is always eager to help you make a good choice. The rooms were very spacious and WIFI was available at all times. Thank you very much Ms Hanh for all your help and support !

  • Stayed: October 2013, travelled solo
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Thank Annick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2013

OUr family of 5 stayed here for 2 nights, organised a Halong Bay tour through the Hotel (which was fantastic!) and the hotel stored our luggage for free while on o/night Halong bay tour and also while on a Sapa homestay trip (organised through another company!) We booked a room for 1/2 day to recover on our return from Sapa... very helpful. Their airport pickup/transfer service was prompt and value for money.
Very helpful and accommodating, great with our teenagers, Lovely breakfast.
Would definitely use again.

  • Stayed: October 2013, travelled with family
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Thank Ros M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2013

My wife and I had booked this stay using a Groupon voucher for 5 nights and asked for and stayed in a room with windows- fairly rare in hotels in the old quarter in Hanoi. This stay was at the end of a 3 weeks long trip from south to north in Vietnam and the booking co-ordination with Ms Hanh from the Sales department of the Hotel was flawless. Our $20/n rate for a double room with en-suite included a cooked breakfast and was exceptional value! The room was spacious, we had flawless free WIFI and the hotel staff were very helpful and spoke good english (Special thanks to Huong for her excellent service at breakfast!) and our main luggage was kept safely without charge before our stay whilst we toured the highlands and Halong bay!
The hotel is centrally located in the old quarter within walking distance of the "the lake" with nearby attractions and restaurants (15 min walk)- including the museum area (half hour walk). We very much enjoyed the stay at this hotel and would do so again even without a Groupon rate! Thanks TIME HOTEL!!

Stayed: September 2013, travelled as a couple
Thank Harry L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JenniferPham, Director of Sales at The Time Hotel, responded to this reviewResponded 15 October 2013

Dear valued guests,

We would like to express our appreciation to you of having chosen our THE TIME hotel Hanoi for your stay recently. It’s our pleasure to have you as our guests.

Thank you very much for taking your time to post such a nice review on Tripadvisor.com for us. We are happy to know that your stay with us became a truly memorable one because of our impressed services!

Once again, we really appreciate your kind and valuable support !

Sincerely yours,
THE TIME HOTEL Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2013

We booked 3 rooms and stayed 2 night in this hotel “ THE TIME “ . Very overwhelmed by the excellent service provided by the staff especially Mr Nam who has make an effort during his personal time recommending well-known places to visit in Hanoi and also accompany us during our short period trip to “ Bat Trang “. Further to that, I would surely recommend any one going to Hanoi to stay at THE TIME as the rate is reasonable, room clean, near to shopping, eateries area and the most important superb services.

  • Stayed: September 2013, travelled with family
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1  Thank Susan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2013

This hotel is Value for Money. Customer Service was excellent. We stayed here for 3 nights total. Ms Hanh was more than helpful and went out of her way to make my 40th birthday in Vietnam a very special one. We were upgraded to a deluxe room at no extra charge. We also booked a Halong Bay cruise for 2 nights through the hotel, where Ms Hanh upgraded our room on the boat for no extra charge. Unfortunatly it was reduced to the one night due to a Typhoon but Ms Hanh organised a refund for the trip and arranged an extra nights accomodation at the hotel. On the Halong Bay cruise which i would also recommend, Ms Hanh organised a bunch of beautiful roses and a Birthday cake for me. Such a suprise and lovely gift. The hotel location was good and the room was spacious and clean. For the money you cant go wrong!

  • Stayed: August 2013, travelled as a couple
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2  Thank Fiona R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JenniferPham, Director of Sales at The Time Hotel, responded to this reviewResponded 3 September 2013

Dear Guests,

We are delighted to receive your wonderful feedback of your stay at The Time Hotel!

Thank you for your recommendation and we will keep on advancing our service so that if we can be your choice of stay for your next visit to Hanoi, we will be able to deliver the same or better value for your stay.

Best regards,
The Time Hotel.

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Reviewed 26 August 2013

Having never visited Vietnam we didn't know what to expect. Time Hotel was our first stop and found this little hotel to be very pro-active. An offer was made soon after booking for transport from airport to hotel as well as suggestions for tours to explore this wonderful city and surrounds. Staff made sure we were well cared for and safe - even going so far as meeting us and escorting us across the road when the bus pulled up on the opposite side of the road from the hotel. They were all so helpful and very friendly at all times and catered to our every need.
This place is very economical and all within an easy (not to mention interesting) walk to the main hub of Hanoi or either a quick taxi ride or being wizzed along in the bicycle taxis.
I would highly recommend this hotel to anyone at anytime. Wouldn't stay anywhere else if I go back to Hanoi.

  • Stayed: May 2013
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1  Thank BernadetteSkinner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JenniferPham, Director of Sales at The Time Hotel, responded to this reviewResponded 11 September 2013

Dear Valued Guest,

Thank you for your comments! I am so glad to hear that you enjoyed your stay with us at The Time Hotel on your recent trip to Hanoi and enjoyed our services.

We hope to be able to welcome you back to The Time Hotel on your next trip to Hanoi.

Best regards,
The Time Hotel Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Time Hotel

Address: 15 Hang Than | Ba Dinh Dist, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #461 of 600 Hotels in Hanoi
Price Range: £21 - £28 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Time Hotel 3*
Number of rooms: 36
Official Description (provided by the hotel):
The Time is brand new hotel as first class hotel among 3 stars hotels in Hanoi with best services and ideal location in 15 Hang Than, Ba Dinh, Ha Noi. Hang Than, a part of Ha Noi’s 36 ancient wards, is the main trading street for traditional Com cake, Phu The cake, Green Bean cake… With seven floors and 32 rooms, the hotel was designed to synchronize the modern beauty of Vietnam and Western inspiration.The Time is more than just an ideal place for your stay for business or for exciting touristic exploration. The Time Hotel strives to deliver all you need for the stay, as well as the coziest and most relaxing experience ever, a home away from home.Located in the 36 ancient wards of Ha Noi, The Time hotel is very close to many famous tourist destinations such as:- Dong Xuan market – one of the oldest market in Ha Noi, - Long Bien Bridge – a symbolic war relic of Vietnam.- Hoe Nhai Pagoda, the ceramic road, Co Ngu and Tran Quoc pagoda.- Hoan Kiem Lake, Trang Tien Plaza, Water Puppet….- And many other visiting spots…. ... more   less 
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