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“These people scammed us!!”
Review of Van Hoa Hotel

Van Hoa Hotel
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Van Hoa Hotel
Ranked #521 of 607 Hotels in Hanoi
Reviewed 25 April 2012 via mobile

We were not ment to be staying at this hotel, but the taxi driver must of had something going on with this hotel. The taxi took us to the correct address of our hotel and before we could get out he grabbed our booking from our hand and told us our hotel is sister hotel with Van Hao and we needed to say there. we kept saying to the staff no this is not the correct hotel but they insisted that that the other hotel had sent us. 4 days after our stay the hotel we were ment to be staying with sent us an email asking why we did not show up. They confirmed Van Hao scammed us!! DO NOT USE THIS HOTEL!

  • Stayed: April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank CassieL1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8 - 10 of 10 reviews

Reviewed 24 April 2012

We were taken to the wrong hotel from the start, yes our fault for trusting the taxi driver and then one of the hotels own staff who greeted us and told us that the hotel we were booked in was over booked so they took us to this hotel. The rooms were small and the shower and toilet facilities were poor. The shower was over the top of the toilet so in the middle of the night you ended up with wet feet. The staff also booked us our Halong Bay Tour which we were also shafted on with price. The hotel is also a bit of a walk out of the Old Quarter. The overall experience from this hotel was poor but we did need to stay somewhere and it made us more savvy for the rest of our trip.

  • Stayed: April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Ross W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2017 via mobile
Google Translation

Stayed: February 2017, travelled solo
Thank Namor K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Van Hoa Hotel

Address: 17 Nguyen Truong To Street | Ba Dinh District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
Ranked #521 of 607 Hotels in Hanoi
Price Range: £14 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Van Hoa Hotel 2*
Number of rooms: 18
Official Description (provided by the hotel):
Located in the center of Hanoi, walking distance of the city's beatiful Hoan Kiem Lake and other nearby places include the Tran Quoc Pagoda, Quan Thanh Temple, markets of Hang Bong and Dong Xuan. And also, easily, accessible the Water Puppet Theater. All 24 rooms are tailored satisfy guests' needs. ... more   less 

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