I had the worst time at this hotel. I found the owners to be pushy and loud. The rooms are stuffy, and not very clean. The complimentory internet did not work...this after the owner spent about half an hour trying to fix it.
The next morning I asked where I was on the map, and the lady kept saying "No no no!". Its a Chinese hotel, and they dont speak any English at all. The first thing they do when you come into the hotel, is shove a phone into your hands, and demand you speak with him. This, the first 2 minutes you are there, the translator then wants to sell you a tour....before even being able to unpack!
They kept demanding to know when I will check out....this at 830AM! They lady owner was just dreadful. Shouting and speaking to you in Chinese...I noticed that even the staff felt ashamed by her behaviour.
I decided not to stay another second, and went to another hotel. Alas, I left my scarf...and when I returned....the scarf had grown legs. The lady owner once again kept saying "No no no".
Whatever you do: DO NOT STAY HERE. Bad rooms, bad service, and treatment I had never suffered before....al at a premium price.
- Official Description (provided by the hotel):
- Located in the center of Hanoi, walking distance of the city's beatiful Hoan Kiem Lake and other nearby places include the Tran Quoc Pagoda, Quan Thanh Temple, markets of Hang Bong and Dong Xuan. And also, easily, accessible the Water Puppet Theater. All 24 rooms are tailored satisfy guests' needs. ... more less