We visited Hanoi in December 2012. Our accommodation at Golden Wings Hotel was an extremely pleasant experience. On the first day of our stay, Steven, one of the hotel crew answered our queries about art shops and the lane to find reasonable paintings. He was enthusiastic in helping us in other questions about taxi fares, how to get to the zoo, info on museums and etc. His colleague, Mrs Ngọc Phượng was very friendly and hospitable too. She's cheerful and ensured there were roses in our room, that's certainly going an extra mile and she ensured all travel arrangements to Halong Bay was taken care of. When asked about Ho Kien Lake, she even pointed the cafe we could go for ice cream and coffee. On our visit to Hanoi, the hotel also helped us with arrangements in shipping the paintings we purchased back. The rooms were squeaky clean and it's at Old Quarters which is conveniently located. It's located next to an eatery too! We are so glad to receive such hospitable service at Golden Wings, if our family visits Hanoi again, we will pick Golden Wings 2 Hotel, Hanoi. Most staff in the Hotel speak good English.
- Official Description (provided by the hotel):
- One of the best hotels, located in the very heart center of Hanoi Old Quarter. Come and enjoy a memorable trip with us ... more less
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