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“First time in Hanoi”

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Hanoi Charming 2 Hotel
Ranked #30 of 581 Hotels in Hanoi
Certificate of Excellence
Minneapolis, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“First time in Hanoi”
Reviewed 19 October 2011

My friend and I had a great stay at the Hanoi Charming 2 Hotel. It started with them picking us up at the airport with our 2 bicycles still in their boxes and transporting us back to the hotel for free!! Rooms were clean, with free fruit no less and I can't say enough good things about the staff, especially Lana & Rose. Would highly recommend staying here.

  • Stayed July 2011, travelled with friends
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Helpful?
Thank Tom E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (421)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
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English first
Tel Aviv, Israel
1 review
Reviewed 18 October 2011

We stayed 3 nights at the charming 2 hotel in Hanoi last September. The staff
was AMAZING- they knew that we were on our honeymoon and greeted us with a beautiful surprise, cake, and wine. all the time Lana and her crew helped us with everything we needed, sometimes even far then what we expected. If you start your trip in Hanoi, the charming hotel
is for sure the place to start.
But the good review doesn't end here- I found the rooms to be clean, modernly designed,
and very welcoming.
I would stay here again, not only for the amazing stuff but also for the rooms and the good location.

  • Stayed September 2011, travelled as a couple
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Helpful?
Thank danshefet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new zealand
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 16 October 2011

We had a great stay... the rooms are good, but it is the staff that make the difference here...Lana and Rose lead a very capable and friendly team of young men and women. They were very helpful, and made our stay a memorable experience!!

  • Stayed October 2011, travelled as a couple
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Helpful?
Thank mturn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila
1 review
Reviewed 15 October 2011

I'm giving this hotel a 5 star for their service and their friendly staff who made sure our stay in Hanoi was going to be unforgettable. I stayed there for 5 days and they took care of all our other side tours. They arranged our Halong Bay trip for us, we didn't have to worry about accommodations and transfers. We asked about renting a bike for our day tour and we requested for a driver who "takes a shower everyday" (aka no BO) instead one of the receptionists offered his services and drove us around. That I must say is just over-the-top! We wanted to stay in the same hotel after coming back from our travels but they were booked and they recommended us to stay on their sister hotel and the service was equally good. One funny story on our return trip was I forgot a box of chocolates in the fridge, since we transferred to their sister hotel i totally forgot about the loot bag i left. But Voila! upon checking in they returned the box even without us telling them..

  • Stayed September 2011, travelled with friends
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Helpful?
Thank NiceP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairview, Pennsylvania
2 reviews
Reviewed 15 October 2011

The staff was very friendly and helpful. Rooms were clean, well equipped (computers with internet), great breakfasts. It's within walking distance (15 minutes) of Sword Lake in the old town. Price was very reasonable.

  • Stayed September 2011, travelled with family
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Helpful?
Thank jimmack_64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mainz, Germany
2 reviews
Reviewed 15 October 2011

september 2011: the staff was excellent, friendly and lovely, familial atmosphere but also professional, it was clean and beautiful, free internet, free tv and dvd, a great location, everything is close and you can do it by walking, free water, great breakfast with western and traditional food...
the staff helped me with everything-bus reservation, exchange with a good currency rate, postcards, laundry...everything was fine and i would recommend everybody-backpackers, buisness men, families...-to stay there!!

  • Stayed September 2011, travelled with friends
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Helpful?
Thank natalie544
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 October 2011

We (my girlfriend and me) stayed multiple times at charming 2 hotel. This because we went to Sapa and Halong bay. If you have a problem or question, they fix it always with a sincere smile. Every morning the breakfast was great! Every thing you expect for a 5* hotel, but this is a 3* hotel. I only have one negative thing: watch your head (as an westerner) when taking a shower! Thanks for the stay in your hotel.

  • Stayed October 2011
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sander-de-Jong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hanoi Charming 2 Hotel

Property: Hanoi Charming 2 Hotel
Address: 31 Hang Ga Str. | Hoan Kiem, Hanoi 100000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #30 of 581 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hanoi Charming 2 Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
A brand new hotel that features luxurious rooms and suites, We offer convenience to our guests by providing modern elevators, restaurants, and other great amenities you can expect from a modern hotel. Offering fantastic value of money, it is located right in Hanoi Old Quarter, approximately about 5 minutes' walk from Hoan Kiem Lake and the popular Thang Long Water Puppet Show. Indeed, in close proximity to the excellent attractions, We also offer air conditioned rooms, inside room computer and internet, desk, minibar and a balcony in certain rooms. A convenient place of stay, it is a good choice. The Charming 2 Hotel (Add: 31 Hang Ga, Hoan Kiem, Hanoi ) - located in the center of Hanoi Old Quarter, just 5 minute walk to Hoan Kiem Lake. ... more   less 
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