We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Super friendly staff. Best hotel I stayed in in Vietnam.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Hanoi Charming 2 Hotel
Ranked #33 of 600 Hotels in Hanoi
Certificate of Excellence
Reviewed 26 October 2011

I stayed her for one night at the beginning of October at the start of my North to South trip. The staff were genuinely amazing. The welcome was warm and genuine and they were incredibly helpful and informative. Great location and a peaceful rest bite from the craziness of Hanoi.

Upgraded to a better room, they let us leave our luggage when we went to our Halong Bay excursion. Room was quite and well equipped and the bathroom was especially nice. Helped book our overnight train and even arrange a car free of charge to the station along with a Bell Hop to take our luggage and amend our tickets (after I misbooked them). All the staff came out to wave us off.

Wish I could have stayed there longer. Best place we stayed in Vietnam by far.

  • Stayed: October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank kitdeluca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (2,462)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,886 - 1,892 of 2,462 reviews

Reviewed 26 October 2011

We really cannot fault this hotel in any way and it is great value for money. It is clean and comfortable and very well located in Hanoi. The staff are truly outstanding and helpful in every way always happy and smiling.

We thoroughly enjoyed our stay and strongly recommend it to others.

  • Stayed: October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank MarkPam30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2011

Other hotels could learn a thing or two about customer service from this hotel. All staff were helpful and smiling at all times but a special mention to Rose who was lovely.

Stayed 2 nights and then went to Halong bay and came back for one more night. Hotel looked after our bags whilst we were away and upgraded us to a stunning room upon our return at no extra cost.

Computer and access to internet in every room. Very clean. Breakfast totally adequate and no hard sell on tours.

  • Stayed: October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank piratepards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2011

Meets expectations as per previous reviews. Very helpful staff. Junior suite great room with balcony overlooking street. Not to noisy although always traffic noise around. Good breakfast. Only issues was staff were still sleeping when our 4am wake up call was requested, just as well we had alarm clock as well!! Right in the heart of the old town so easy walking to places. We had very good guide organized via hotel ( ex Hanoi Kids) Would stay here again. Make sure you have the address written down.

  • Stayed: October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank wodonga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2011

Three of us stayed here for 5 nights and it was just awesome from the moment i called them at the airport to ask for directions till the day we checked out. The lovely ladies(Lana, Rose) and the gentleman at the front desk are just fabulous. They were very friendly very helpful and quick to respond to every request. They helped us book tours, dinner reservations, gave suggestions on where to eat, get a massage, party, shop, and anything that we could think of doing. Needless to say, the service here is outstanding and they have the accommodation to match it too. I found it ridiculously cheap for what you're getting. They aced the basics. Clean, nice smelling rooms (yes rooms.cause we got a free upgrade(bigger room) on our third night! its crazy right!) a PC with internet, immaculately clean baths, flat screen with about 50 channels, nice wood floor panel. The free breakfast is pretty standard but that bowl of pho (chicken or beef) is just soo damn righteous. It's so potent that you can feel it doing your body good after a few sips. Great after a big night out, which i had a few of and i feel sorry for waking up the security guys and the duty supervisor in the middle of their sleep. The Hanoi night life is just something to be experienced and difficult to turn down. Location wise I find it convenient and being just a few blocks away from the night market and the main area in the Old Quarter works great for me cause its too loud there anyway. If you're a food buff then you've hit the jackpot . Here you are a stones throw away from the BEST Pho in Hanoi. Expect a long line though and be prepared to fight for the order taker's attention. There's another restaurant just a few meters away from the Hotel that serves this pillowy steamed roll-up i forgot what its called but it was pretty awesome too. At 3am there's a woman who sells pork pho in front of the hotel, pretty good, pretty potent, great if you want to sober up. And street food near and around the hotel is a great experience if you want to challenge your taste buds and your stomach. Overall this gem of a hotel and its staff are just awesome and will go above and beyond to spoil you and make you see and experience the natural beauty of Hanoi and its people. The only down side is that i asked them if i could live there and they said 'no'.

  • Stayed: September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank morris b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2011

Terrific value at any price and the service will bowl you over. We had stayed at another hanoi hotel the previous night (which we didn't like) so, when went to the Charming Hotel 2 in the morning, they insisted on paying for the taxi to and from the earlier night's hotel and even sent a porter with us to carry our bags! The rooms at the front are large and have balconies to view the neighborhood. Internet and wi-fi superb. Buffet breakfast is plentiful. The staff is there to help you and will answer any and all questions, and can arrange tours, cars, almost anything, but are not pushy in the slightest. When we departed, the entire staff came out to send us on our way. Great location too.

  • Stayed: October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank bruce a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2011

We stayed at Charming 2 for 4 nights and loved every minute of it. The staff are outstanding, they went well above expectation to make our stay comfortable. They are all so friendly and assisted us with all our dinner reservations, tour bookings and even helped me plan my trip when visiting again in November. I am staying here again when I come through Hanoi and am looking forward to seeing their smiling faces again. The rooms are very clean and modern - a computer in each room was a great surprise, rarely see that. The price and what you recieve don't match - the value is exceptional.

Room Tip: If you stay in a superior choose a higher floor whene they have a window.
See more room tips
  • Stayed: October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SJPNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hanoi hotels
0.3 mi away
Hanoi Charming Hotel
Hanoi Charming Hotel
#129 of 600 in Hanoi
1,319 reviews
0.6 mi away
Hanoi La Selva Hotel
Hanoi La Selva Hotel
#12 of 600 in Hanoi
1,247 reviews
0.0 mi away
Serene Boutique Hotel & Spa
Show Prices
Show Prices
Show Prices
0.3 mi away
Oriental Suites Hotel & Spa
0.4 mi away
Hanoi Meracus Hotel 2
Hanoi Meracus Hotel 2
#24 of 600 in Hanoi
949 reviews
0.3 mi away
Hanoi Charm Hotel
Hanoi Charm Hotel
#49 of 600 in Hanoi
525 reviews
Show Prices
Show Prices
Show Prices

Been to Hanoi Charming 2 Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hanoi Charming 2 Hotel

Address: 31 Hang Ga Str. | Hoan Kiem, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #33 of 600 Hotels in Hanoi
Price Range: £26 - £45 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Charming 2 Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
A brand new hotel that features luxurious rooms and suites, We offer convenience to our guests by providing modern elevators, restaurants, and other great amenities you can expect from a modern hotel. Offering fantastic value of money, it is located right in Hanoi Old Quarter, approximately about 5 minutes' walk from Hoan Kiem Lake and the popular Thang Long Water Puppet Show. Indeed, in close proximity to the excellent attractions, We also offer air conditioned rooms, inside room computer and internet, desk, minibar and a balcony in certain rooms. A convenient place of stay, it is a good choice. The Charming 2 Hotel (Add: 31 Hang Ga, Hoan Kiem, Hanoi ) - located in the center of Hanoi Old Quarter, just 5 minute walk to Hoan Kiem Lake. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, LateRooms, Evoline ltd and Cancelon so you can book your Hanoi Charming 2 Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing