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“Great little hotel”

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Hanoi Charming 2 Hotel
Ranked #31 of 588 Hotels in Hanoi
Certificate of Excellence
Level 1 Contributor
3 reviews
“Great little hotel”
Reviewed 18 August 2012

We'd highly recommend this hotel; great location - right in the hub of old town - nice room, massive bed, extremely friendly and helpful staff and a good breakfast, perfect. It's within walking distance of the lake, all the sights of old Hanoi, bars and restaurants and althought it's right in the hub of the hustle and bustle and the Hanoi horn tooting, it's a nice little oasis of calm. Tip for coming to Ha Noi, you've got to develop a level of fearlessness if you want to cross a road!

Stayed August 2012, travelled as a couple
Helpful?
Thank Michael A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (420)
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English first
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 15 August 2012

We stayed at this hotel for 3 nights. When we arrived, we were greeted with enthusiasm and friendly staff at the reception. It was evident that its staff took pride in their jobs as well as the hotel from the personalized introduction to our rooms. Even the bell boys were friendly.

The rooms were amazing. Clean, spacious, free wifi through out the entire building, a computer with internet in every room and changing of daily fruits + room safe. What's the most astounding are the seemly endless cable channels including international and local channels available on their tv.

Quality and the build of the rooms and fixtures can be comparable to those of 5 star hotels. Staff were honest and friendly, eager to help and made our stay like we were the only guest in the whole hotel. Breakfast was good too. They even upgraded our rooms for free when they had the executive rooms available which were more spacious and comfortable.

Hanoi is a chaotic city, but this little gem of a hotel made our stay calm and pleasing! Highly recommened!! Will definitely stay here the next time we return to Hanoi.

Room Tip: Check with the hotel reception on the good restaurants and shopping area around Hanoi during your st...
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  • Stayed August 2012, travelled with family
    • Value
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Helpful?
1 Thank Tibbiechong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level 4 Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 15 August 2012

We loved our stay at the charming hotel 2. We were greeted as soon as we got out of the taxi and then shown to our room. The staff were so friendly and polite. Rose gave us a map and recommended a few restaurants and the best sights to see. Our room was very clean and we were given a free upgrade. The staff really made our visit so thank you to them :)

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Carron W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, Ohio
Level 5 Contributor
39 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 11 August 2012

I chose this hotel based on the reviews here and am SO glad about that. The staff was absolutely wonderful, especially Lana, Mary and the doorman, who was really cute as he recognised us as we drove by in an electric bus and waved to us.

The hotel is a little basic so if you're looking for something cushy, this isn't the place. However, I think the service makes this place a must stay.

The staff realised when we were checking in that it was my birthday and surprised me with a lovely bouquet of roses, cake and wine. It was really sweet and I appreciated the gesture. Also, they never once did try to push any tours to us throughout our stay, which was something I've noticed happen in other hotels. Their restaurant and attractions recommendations were great and they were very transparent about the cost of things. We wanted to take a cyclo to Hoan Kiem Lake, but the staff suggested we walk there instead and catch an electric bus back as it was cheaper and we get to see more.

I know of other people who have been robbed or fleeced in Hanoi so I'm very thankful and happy we chose the Hanoi Charming Hotel as they made our holiday memorable and fantastic. :) Thank you Hanoi Charming!

Room Tip: Ask for a higher floor. Anyways, the windows are doubled glazed so you can't hear much of the tr...
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  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shaz07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taoyuan, Taiwan
Level 5 Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 11 August 2012

A really lovely hotel,very centrally situated and with the nicest staff around.Spotlessly clean and with a very peaceful and quiet environment,yet within walking distance from all the sights and sounds of the Old French Quarter.It you need any advice,just ask the staff,They are very well informed and will give you very handy and useful tips on where to go and what to pay for whatever your needs are.The breakfast will keep you going for the day until dinner.It was really delicious.We will definitely be back;the greatest bonus;it is very well priced and everything is clean and very comfortable.Go there!

  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank andrew293913
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seal Rocks, Australia
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 9 August 2012

I have no hesitation in recommending Hanoi Charming 2 Hotel as the best hotel that I have stayed at in Vietnam, regardless of price. The hotel is spotless (like new), the buffet breakfast is to write home about, and the location is nice and quiet, but close to everything. But what makes a fine hotel ? The staff are the nicest and most genuinely friendly people that you could meet. From the young consierge, the manager Johnny, all the reception girls including Sophie ; all lovely people giving great karma to Hanoi Charming 2 Hotel.

Room Tip: Book direct online and get Charming Hotel 2 to pick you up at airport with free pickup deal. Saves a...
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  • Stayed August 2012, travelled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank Pitalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
1 review
Reviewed 9 August 2012

We stayed at Hanoi Charming 2 hotel for 3 nights and the service that the staff provided was excellent. They were very friendly and they made the effort to remember all our names to give us a more pleasant welcome! They were always ready to help us around the city!! Thumbs up to the Staff in Charming 2 Hotel. =)

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linusneocm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hanoi Charming 2 Hotel

Property: Hanoi Charming 2 Hotel
Address: 31 Hang Ga Str. | Hoan Kiem, Hanoi 100000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #31 of 588 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hanoi Charming 2 Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
A brand new hotel that features luxurious rooms and suites, We offer convenience to our guests by providing modern elevators, restaurants, and other great amenities you can expect from a modern hotel. Offering fantastic value of money, it is located right in Hanoi Old Quarter, approximately about 5 minutes' walk from Hoan Kiem Lake and the popular Thang Long Water Puppet Show. Indeed, in close proximity to the excellent attractions, We also offer air conditioned rooms, inside room computer and internet, desk, minibar and a balcony in certain rooms. A convenient place of stay, it is a good choice. The Charming 2 Hotel (Add: 31 Hang Ga, Hoan Kiem, Hanoi ) - located in the center of Hanoi Old Quarter, just 5 minute walk to Hoan Kiem Lake. ... more   less 
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