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“Best service in Vietnam”

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Hanoi Charming 2 Hotel
Ranked #33 of 603 Hotels in Hanoi
Certificate of Excellence
Reviewed 6 November 2012

Had a great stay at charming2 , The staff couldn't do enough for us especially Mary
They even organised a suprise birthday party for a mate.
We were hijacked by another hotel during the taxi ride from the airport to charming 2, They told us that our hotel had double booked & they were taking us to a better one.
When we got there we realised it was a scam & found our way back to charming 2 ,minus 1 bag.
Mary at reception spent hours trying to track down our bag for us.
Great location , great staff, great room. The breakfast was all you could ask for
I would highly reccomend this hotel to anyone

  • Stayed: October 2012, travelled with friends
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1  Thank Tony W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,475 - 1,481 of 2,461 reviews

Reviewed 6 November 2012

I spent two nights in this hotel last week, after traveling elsewhere in Asia for business. I could not have been more pleased. Service was way beyond expected, ultra-friendly staff, and a sumptuous breakfast buffet that was worth the price of the room all by itself. I was treated with care and respect and made to feel at home and even as one of the family! I would love to return with my wife to share with her the unique experience of this hotel. Truly a high point of my trip to Asia. -- JG, Carrollton TX

  • Stayed: October 2012, travelled solo
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Thank Joel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2012

We booked a 4 night stay as the start of a 6 mth journey through S-E Asia. The hotel is located right in the Hanoi Old Quarter. At first is looks hectic, loud and smelly but don't worry you learn to appreciate and even love this part of town. We spent most of our time just sitting on a little stool outside of a pub, sipping beer or coffee, looking at the variety of people passing by or having interesting chats with strangers.
About the hotel: when we arrived they upgraded our room, free of charge for the first night, just because it was available. We had some problems with the shower and the safe but they immediately fixed it after we mentioned it. The staff is very (for some maybe overly) friendly abd helpfull. It's not the chapest place around but the location and the staff surely make up for that.

  • Stayed: November 2012, travelled as a couple
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1  Thank StijnF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2012

Great location in the old city. Easy to explore and when we needed a taxi the hotel was more than happy to make the arrangements. In fact the staff were very obliging for anything we needed and were more than happy to make all arrangements. The room was spacious and an added bonus was an inroom computer. We especially enjoyed the extra touches like complimentary fresh fruit and water in the room everyday. Breakfast was included and was a great array of dishes both Western and Vietnamese. my wife says the brown bread was the only one we have seen in Viet Nam.

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  • Stayed: October 2012, travelled as a couple
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2  Thank keithandhelen3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2012

i keep losing my review when i type it otherwise i'd write a thesis about how great this place is.

in a nutshell

* staff that go BEYOND
* great breakfast
* free upgrade to honeymoon suite for no reason - had AC, tv, dvd, fridge with free water and a bottle of wine and chocolate
* GREAT bathroom wtih massive showerhead and bath

i was so glad my halong bay trip was cancelled so i got to stay longer

an oasis amid the revoltingness that is hanoi

  • Stayed: April 2012, travelled solo
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Thank Kazpotato78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2012

Charming 2 Hotel was excellent! In the heart of old Hanoi. The rooms were very clean, spacious and comfortable. I can't speak highly enough of the staff - incrediably helpful and friendly! Can't believe it was only $25 a night! Would recommend it to anyone!

  • Stayed: November 2012, travelled with friends
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Thank Dfunk79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2012

Great location, nice breakfast, good value. The room was a little small but not as small as some. Overall a great stay, fantastic staff, very friendly. We would stay again. No pool unfortunately. The location is easy walking distance to anywhere in the old quarters but for $1 you can get a bike/tuk tuk to take you anywhere.

  • Stayed: October 2012, travelled as a couple
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1  Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hanoi Charming 2 Hotel

Address: 31 Hang Ga Str. | Hoan Kiem, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #33 of 603 Hotels in Hanoi
Price Range: £36 - £38 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Charming 2 Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
A brand new hotel that features luxurious rooms and suites, We offer convenience to our guests by providing modern elevators, restaurants, and other great amenities you can expect from a modern hotel. Offering fantastic value of money, it is located right in Hanoi Old Quarter, approximately about 5 minutes' walk from Hoan Kiem Lake and the popular Thang Long Water Puppet Show. Indeed, in close proximity to the excellent attractions, We also offer air conditioned rooms, inside room computer and internet, desk, minibar and a balcony in certain rooms. A convenient place of stay, it is a good choice. The Charming 2 Hotel (Add: 31 Hang Ga, Hoan Kiem, Hanoi ) - located in the center of Hanoi Old Quarter, just 5 minute walk to Hoan Kiem Lake. ... more   less 
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