We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fantastic hotel in the heart of Hanoi!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Hanoi Charming 2 Hotel
Ranked #31 of 588 Hotels in Hanoi
Certificate of Excellence
Adelaide, Australia
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Fantastic hotel in the heart of Hanoi!”
Reviewed 22 January 2014

The previous reviews pretty much reflect my experience here - this place was incredible! The staff were all incredibly friendly and accommodating (and there was a DVD player in the room which was amazing for winding down at nights) and everything else was great! We did a couple tours through the hotel as well, which were enjoyed by the both of us!

Also, despite our awful lack of organization they were incredibly patient with us when it came to sorting out train rides over to Sapa and helped us work it all out at a late hour. They didn't pressure us into doing anything and the breakfast here was great. Would come here again!

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank abeink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

2,460 reviews from our community

Traveller rating
    2,215
    216
    20
    4
    5
See reviews for
369
1,013
223
61
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (420)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Boston
Level 1 Contributor
3 reviews
Reviewed 21 January 2014

The charming hotel 2 is located in the old quarters close to most of the main attractions in Hanoi.

Our group was thoroughly impressed with the service levels and hospitality at the Charming Hotel 2. We stayed on two separate occasions and got upgraded to a nicer room they had one available. The rooms were also much nice than we had been expecting based on the price point.

Breakfast was complimentary and very good. They took special requests and even got us items not on the menu.

Finally the staff was just incredibly nice and accommodating. Couldn't have asked for anything more from them!

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 361Caitlin123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 January 2014

When we arrived at the hotel early in the morning, I must say that I wasn't overly impressed by the appearance. However soon I released that I will enjoy my stay, thanks to extra enthusiastic staff, great quality food. The breakfast menu however could have more variety. One of the best customer services I have ever experienced. Bravo!

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alex B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geelong, Australia
2 reviews
Reviewed 21 January 2014

Hanoi and Charming 2 hotel was our last part of Vietnam Holiday. The room was great and all the staff were friendly and fantastic. Nothing was any trouble. We were treated like family.
Best time ever, and a great way to finish our holiday.

Room Tip: I did not hear any noise, we were on the 4th floor
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eugene N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 January 2014 via mobile

This hotel is quite simply the friendliest and loveliest hotel i have ever had the pleasure of staying in. Our room was clean and had everything you would need for your stay including an in room computer, big tv, fresh fruit every day and complimentary water, tea and coffee. Their breakfast omelettes are the best we've had in our four week trip. But what makes this hotel the best - is the people. Never in my many years is travelling around the world have I met such a lovely group of hotel staff who take as much time to stop to speak with you, make sure you have everything you need and will help you if you have any troubles. They feel like one big family who are so happy to have you stay with them. On top of all this, we happen to mention we were on honeymoon. When we got back from our walk the next day, we had a surprise party on our room bearing a bouquet of forty roses, our bed was decorated with petals, we had a cake with happy honeymoon on it and a free bottle of red wine! Oh and balloons! Just a small example of the beautiful people here. Do yourself a favour and stay here!!! You'll know you have arrived as he staff will come out to meet you and help you cross the road if need be. Seriously, this is the best hotel ever!

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MyssCe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 January 2014

We stated here last week and were thoroughly impressed with the service all round. Staff were friendly and helpful, offered great assistance with local restaurants and booked tour to Halong Bay for us. Our room was spacious, clean and shower was good. Wifi had great coverage in both rooms and restaurant. Breakfast choices were wide and cooked fresh to order. Hotel was walking distance to old quarter streets and the lake (water puppet theatre) as well as many restaurants. I would definitely stay again and recommend to friends, could not fault anything.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ALC2105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lima, Peru
Level 6 Contributor
96 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 17 January 2014

This hotel is in the middle of everything in Hanoi. Just go out and strall along the busy streets of Hanoi and the great food all around. Rooms are very clean, nothing spectacular, but clean and well ventilated. Service is magnificent, staff are so helpful. Highly recommend this hotel.

  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Flavio B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hanoi hotels
0.3 mi away
Hanoi Charm Hotel
Hanoi Charm Hotel
#37 of 588 in Hanoi
516 reviews
0.3 mi away
Hanoi Charming Hotel
Hanoi Charming Hotel
#118 of 588 in Hanoi
1,309 reviews
0.4 mi away
Oriental Central Hotel
Show Prices
Show Prices
Show Prices
0.6 mi away
Hanoi La Selva Hotel
Hanoi La Selva Hotel
#15 of 588 in Hanoi
1,088 reviews
0.2 mi away
Golden Sun Palace Hotel
0.4 mi away
La Beaute De Hanoi Hotel
Show Prices
Show Prices
Show Prices

Been to Hanoi Charming 2 Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hanoi Charming 2 Hotel

Property: Hanoi Charming 2 Hotel
Address: 31 Hang Ga Str. | Hoan Kiem, Hanoi 100000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #31 of 588 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hanoi Charming 2 Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
A brand new hotel that features luxurious rooms and suites, We offer convenience to our guests by providing modern elevators, restaurants, and other great amenities you can expect from a modern hotel. Offering fantastic value of money, it is located right in Hanoi Old Quarter, approximately about 5 minutes' walk from Hoan Kiem Lake and the popular Thang Long Water Puppet Show. Indeed, in close proximity to the excellent attractions, We also offer air conditioned rooms, inside room computer and internet, desk, minibar and a balcony in certain rooms. A convenient place of stay, it is a good choice. The Charming 2 Hotel (Add: 31 Hang Ga, Hoan Kiem, Hanoi ) - located in the center of Hanoi Old Quarter, just 5 minute walk to Hoan Kiem Lake. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, LateRooms, HotelQuickly, Evoline ltd and Cancelon so you can book your Hanoi Charming 2 Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing