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Hanoi Charming 2 Hotel
Ranked #31 of 580 Hotels in Hanoi
Certificate of Excellence
Osaka, Japan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“I appreciate your kind correspondence”
5 of 5 bubbles Reviewed 2 March 2014

I am those who stayed several days ago.
Vietnam was very good.
And I was especially glad on the final day of the my trip that I could stay at your hotel.
I recommend your hotel in the following sentences so that many Japanese tourists may come.

arigatou!!

ベトナムではホーチミン、ホイアン、ハノイと三か所泊まりました。
このトリップアドバイザーを利用して、安く泊まれて評価の高い宿ばかりを選びましたが、すべて評判通りでした。
とくに、ハノイ チャーミング 2 ホテルは最高でした。
対応は一流ホテルにひけをとりません。
とにかく、優しいです。

日本語があまりうまくできる従業員はいませんが、なんとか日本語をしゃべろうと努力していることも好感がもてます。

最終日はチェックアウトしてから、荷物預かってもらい、市内観光したのですが、帰ってきてからジュースと、盛りだくさんのフルーツを無料で出してくれました。

つたない英語力の私でも、なんとか懸命に聞いてくださり、最後は一緒に写真をとってお別れいたしました。
まだ、日本人の観光客はとても少ないと言ってましたが、泊まるなら、絶対!!!ここがお勧めです。

今度は夫婦でこのホテルに泊まりたい。

  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank varanasi2013298566
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,460 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (421)
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English first
Sydney, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 March 2014

This is a very special boutique hotel in the Old Quarter of Hanoi - great location, delightful staff (Mary, Johnny, Sophie, Danny, Dung and all other staff), tasty breakfast, great room, although we had a front room it was so high up there was no noise from the street, treated like family which is a bonus when travelling.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Brian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boise, Idaho USA
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 26 February 2014 via mobile

We stayed at the Charming 2 Hotel in January, 2014 and found it to be quite good. The benefit of this hotel is the staff. Sophie, Kate and the entire staff went out of their way to accommodate us and to make our stay pleasant, including booking us a Halong Bay Tour (which was excellent). Our Superior room and the breakfast were fine though not exceptional. But for the price we found the hotel to be a good value. Kudos to the staff for making our stay perfect!

Stayed January 2014
Helpful?
2 Thank Mark and Nancy Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canley Heights, Australia
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 23 February 2014

I recently stayed at the hotel for 10 nights whilst visiting a friend. After staying I have gained a whole set of new friends as the staff at the hotel made you feel welcome as soon as you stepped through the door. The hotel itself is in a nice quiet area but close to everything. The room I had was wonderful and the room rate also included internet access and breakfast (which was cooked fresh and tasted wonderful). The staff went out of their way to get to know you and nothing was too much trouble. As a result, I am travelling back to Hanoi for a week just to say hello and hope to be staying with them again.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kathy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
san diego
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 February 2014

The taxi that Charming 2 arranged to pick us up at the airport upon our arrival was there and waiting for us when we came through customers. So easy.

When we arrived in the Old Quarter of Hanoi after a very long flight, we were greeted by Mary and her wonderful staff who met us with smiles at the door and quickly offered us tea while our luggage was taken care of. Check in was quick and the room was lovely, clean and met with our expectations. Our breakfast was so good, we loved the Pho soup and enjoyed hot tea and coffee. We had booked a 2 night Halong Bay cruise, and Charming 2 staff were happy to store our luggage until we returned. When we returned from the Cruise we were met again like we were old friends. Our luggage appeared while we again were offered a refreshing drink as we waited for our taxi to arrive.

Charming 2 staff, from the Manager to the bellboys, were extremely eager to please and helpful. We will stay there again should we return to Hanoi.

  • Stayed December 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank miloSanDiego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Exeter, United Kingdom
1 review
5 of 5 bubbles Reviewed 23 February 2014

I have travelled all over the world and I can honestly say this was one of the most pleasant hotels I've stayed in...All the staff were lovely,very helpful and friendly,the room was spotlessy clean and well equipped with free WIFI, a PC,TV,comfortable bed,even fresh fruit every day,brilliant!
The hotel is conveniently located in the middle of the old city,plenty of good restaurants,bars and shops nearby and the staff gave me some great recommendations.
Thank you so much to all the staff for a very enjoyable stay,all hotels should be like this. :-)
Keep up the good work guys.

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank richard m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok, Thailand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 February 2014 via mobile

As a frist trip to visiting hanoi vietnam. that i have ever been many country and ever stay in many hotel. i would like to say for Charming 2 hanoi have very good all staff. they always have sense of service also room, service, and food. so make me feel like to say...nice room. nice staff. nice service. nice team. good location. i hope to coming back to stay the fantastic hotel again.

Stayed February 2014, travelled on business
Helpful?
1 Thank SombatDaniel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hanoi Charming 2 Hotel

Property: Hanoi Charming 2 Hotel
Address: 31 Hang Ga Str. | Hoan Kiem, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #31 of 580 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hanoi Charming 2 Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
A brand new hotel that features luxurious rooms and suites, We offer convenience to our guests by providing modern elevators, restaurants, and other great amenities you can expect from a modern hotel. Offering fantastic value of money, it is located right in Hanoi Old Quarter, approximately about 5 minutes' walk from Hoan Kiem Lake and the popular Thang Long Water Puppet Show. Indeed, in close proximity to the excellent attractions, We also offer air conditioned rooms, inside room computer and internet, desk, minibar and a balcony in certain rooms. A convenient place of stay, it is a good choice. The Charming 2 Hotel (Add: 31 Hang Ga, Hoan Kiem, Hanoi ) - located in the center of Hanoi Old Quarter, just 5 minute walk to Hoan Kiem Lake. ... more   less 
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