In the middle of the crazy traffic in hanoi is the charming 2. A very clean room and hotel. I am use to contemporary which is my style of choice but this room which had its own computer was more old world and refreshing. The bed was extremely comfortable, nice clean linens. Wifi was excellent as was the hot shower. The best part of this hotel for me was mary our customer service lady. From the time we checked in until we left she made sure we were well cared for. She even as I read before came to see that our breakfast was good. The male waiter always had a smile and gave us whatever we asked for in the breakfast that was inckuded. It was a menu not a buffet but you were able to have more than one selection. The only flaw I can saw is with such a wonderful staff and again mary who excelled with her warm sincere caring was the lady st the de as k who took care of the money exchange with her very poor attitude. She should take lessons from her co workers on attitude and service.
- Official Description (provided by the hotel):
- A brand new hotel that features luxurious rooms and suites, We offer convenience to our guests by providing modern elevators, restaurants, and other great amenities you can expect from a modern hotel. Offering fantastic value of money, it is located right in Hanoi Old Quarter, approximately about 5 minutes' walk from Hoan Kiem Lake and the popular Thang Long Water Puppet Show. Indeed, in close proximity to the excellent attractions, We also offer air conditioned rooms, inside room computer and internet, desk, minibar and a balcony in certain rooms. A convenient place of stay, it is a good choice. The Charming 2 Hotel (Add: 31 Hang Ga, Hoan Kiem, Hanoi ) - located in the center of Hanoi Old Quarter, just 5 minute walk to Hoan Kiem Lake. ... more less
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