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“Charming by Name and Charming by Nature!”

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Hanoi Charming 2 Hotel
Ranked #30 of 581 Hotels in Hanoi
Certificate of Excellence
Cambridge, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Charming by Name and Charming by Nature!”
Reviewed 20 April 2014

We stayed 3 nights here in late March, at the start of our Vietnam/Cambodia trip. It's hard to believe that a whole team of staff can be so genuinely friendly, informative and helpful. They are all obviously so very happy in their work and really want to make your stay in Hanoi as memorable as possible. Forget the large, corporate, Western style hotels. For a super stay in Hanoi choose Hotel Charming. Being in the middle of the Old Quarter you are also only a short walk away from Hoan Kiem Lake, Water Puppets and right in the midst of the bustling shopping area, dotted with lovely local eateries and bars. If unsure of anything, the front desk staff will help you out!

Room Tip: Rooms at front are more expensive but have great view of interesting street scene below
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank daramary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (421)
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English first
Perth, Australia
Level Contributor
253 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 20 April 2014

We stayed at Hanoi Charming 2 twice during our trip to Vietnam. It was absolutely fabulous both times with clean rooms, good wifi, fresh fruit and water everyday a great central location and beautiful breakfast included in the room rate. However, as many others have said, the staff are the jewel in the crown - everyone knows you by name and you are made to feel very welcome. I found that recommendations for restaurants were always perfect and information on shopping, tours and transfers just couldn't be faulted. All hotel staff have really excellent English and they know how to have fun and share a joke with you.

To top it all off, the room rates are very modest!

Does it get any better than this?

Room Tip: This hotel is part of the Serene group and in our experience we would always choose hotels in this g...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 19 April 2014

Hanoi Carming2 hotel is excellent hotel. I stayed at this hotel at three nights. Nothing trouble during my stay. Room is very clean and service is very comfortable. All staff are very friendly and helpful. I'd like to say thank to one staff, Sophie, for her kindly support. I will stay this hotel again in next visit Hanoi.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YasuTaM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walton-on-Thames
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 18 April 2014 via mobile

Great small hotel in old quarter. Staff very helpful. Felt safe and supported with a young family. ........................................................................................................................

Stayed April 2014
Helpful?
Thank Brian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
4 reviews
3 hotel reviews
Reviewed 17 April 2014

Hanoi Charming 2 Hotel was the first place we stayed in Vietnam, and we could not have asked for a better introduction to the country. The location is convenient; the facilities are clean and comfortable; the breakfast is so substantial that we were able to get by on two meals a day. But what distinguishes this hotel is the staff. They could not have been more friendly, informative, efficient, helpful and welcoming. They set a standard that none of the Vietnam hotels we subsequently stayed at could match. We joked for the rest of the trip that the only souvenir we really wanted to take home from Vietnam was Mary to be our personal concierge and make things run smoothly for the rest of our lives!

  • Stayed March 2014, travelled as a couple
    • Value
    • Service
Helpful?
Thank PatriciaF20699
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 April 2014

From the very moment you arrive at Hanoi Charming 2, the staff's commitment to detail is quickly realized. Everyone there was incredibly eager to help at every corner during my 5 night stay.

Fantastic breakfast in the morning, with pleasant service.

The location of the hotel is one of the more enticing features of the facility, in my mind; lots of incredible architecture in Hanoi's Old Quarter.

Above all, I would say the staff is truly what makes the experience at Hanoi Charming 2.

I would absolutely recommend for anyone looking for a reasonably priced, well outfitted hotel.

Room Tip: I stayed on serval floors during the visit. The top floor was the greatest, simply because of the vi...
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Austin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Centennial, Colorado
Level Contributor
192 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 15 April 2014 via mobile

I can't say enough wonderful things about this place. If you want a middle of the road hotel with all the bells and whistles, nicest service/staff that we have experience since we got to Vietnam, this is the place. From the airport pick up to, juice at check in, complimentary water and fruit in the room, a computer in the room to use, and flowers, it is all just fantastic. The staff learn your name to greet you every time you come back, a made to order breakfast spread that is just incredible, great recommendations for lunch and dinner, and staff willing to go the extra mile to make your stay enjoyable.

This place has exceeded our expectation and I will gladly stay here again next time I come to Ha Noi.

Stayed April 2014, travelled with friends
Helpful?
Thank Flygirl_1350
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hanoi Charming 2 Hotel

Property: Hanoi Charming 2 Hotel
Address: 31 Hang Ga Str. | Hoan Kiem, Hanoi 100000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #30 of 581 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hanoi Charming 2 Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
A brand new hotel that features luxurious rooms and suites, We offer convenience to our guests by providing modern elevators, restaurants, and other great amenities you can expect from a modern hotel. Offering fantastic value of money, it is located right in Hanoi Old Quarter, approximately about 5 minutes' walk from Hoan Kiem Lake and the popular Thang Long Water Puppet Show. Indeed, in close proximity to the excellent attractions, We also offer air conditioned rooms, inside room computer and internet, desk, minibar and a balcony in certain rooms. A convenient place of stay, it is a good choice. The Charming 2 Hotel (Add: 31 Hang Ga, Hoan Kiem, Hanoi ) - located in the center of Hanoi Old Quarter, just 5 minute walk to Hoan Kiem Lake. ... more   less 
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