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“How charming it is!!” 4 of 5 bubbles
Review of Hanoi Charming 2 Hotel

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Hanoi Charming 2 Hotel
Ranked #29 of 578 Hotels in Hanoi
Certificate of Excellence
Sydney, Australia
Level Contributor
46 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“How charming it is!!”
4 of 5 bubbles Reviewed 27 April 2014

We stayed at Charming 2 for a total of four nights, wrapped around our trips to Sapa and Ha Long Bay in March 2014. On arrival we felt the genuine warmth of the staff and the location was perfect - right in the heart of the old quarter. The weather at the time was a little wet and cool and we did feel that our first room was a little damp, however, this was quickly fixed by the air conditioning. Mary and Johnnie at reception are a delight to deal with on all matters and the superb breakfast is made even better by the warmth of lovely Tony the restaurant host. When we arrived back early one morning from our Sapa tour, exhausted by the overnight train trip, we were greeted with smiles all round and welcomed to breakfast while they organised an early check-in to our next room. On return from our Ha Long Bay trip, we upgraded to a superior room and this was a real treat with a balcony and complimentary wine. This is a lovely hotel, but it is the wonderful staff that really make this place feel like home. I was almost reduced to tears when the entire staff came outside to our car to wave us goodbye. We will have very fond memories for years to come of Charming 2.

Room Tip: Lower level suites may have more traffic noise.
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  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Stewarts11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,458 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (421)
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English first
Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 26 April 2014

Our first night in Vietnam, let alone Hanoi, was at the Hanoi Charming 2 Hotel and it could not have set a better tone for our visit. We arrived late in the evening and were greeted with great enthusiasm and hospitality by the staff at the desk - it was like catching up with old friends. The room, though lacking somewhat in natural light, was clean, comfortable and considerably quiet. Combined with its location just out from the centre from the Old Quarter made it a perfect as a base for exploring the town. Breakfast was delicious. Many hotels in the Old Quarter offer similar bed and breakfast packages - the food at Charming 2 was definitely towards the top of the list of those we visited.

I have no hesitation in recommending Hanoi Charming 2 to those looking for an excellent value-for-money stay in the heart of the city.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank DW85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 26 April 2014 via mobile

We started our trip in Vietnam at the Charming 2 Hotel and did not regret it. We have now stayed with a number of other hotels around Vietnam and have found Charming 2 to be the best by a long way. The room was clean, the staff were really friendly and helped us with booking good tours - advising us which are good and which to stay away from. The breakfasts are really nice and the location was good. Hanoi is a big city so the room was slightly smaller but overall they do a really good job. Highly Recommended.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 25 April 2014

My friend and I had an amazing time in Hanoi due to the staff at the Charming II Hotel. They recommended places to go, eg. where to have egg coffee and where to have an amazing massage. They arranged a trip to Halong Bay and also a fabuluos walking food tour. Nothing was a problem. Cold towels and a cool drink when we returned each day. 5 star service at a 3 star hotel.

Room Tip: My only complaint is our room didn't have a window not really a problem as we only slept in our...
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  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sandra W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bergen, Norway
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 25 April 2014

Stayed there 4 nights in March.
Location super
Staff helpful, service minded and friendly
Breakfast ok ( room for improvement)
Value for money. Will definitely stay there again if I go back !
Don't have any problems recommending the Hanoi Charming 2 Hotel to other travellers !

  • Stayed March 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank fjordmagic1905
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 24 April 2014 via mobile

Our family enjoyed our stay here very much.
Excellent customer service. They helped us arrange SIM card and gave great suggestions for local meals such as bahn coun and bun cha.
They organised bhaya cruise which was excellent and the food was plentiful.
All the staff were friendly, personal and professional.
I give high recommendation and would stay here again.

Stayed April 2014, travelled with family
Helpful?
Thank Notanotherrabbit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Altos
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 21 April 2014

When you visit Hanoi, you must stay in the Old Quarter ("36 Streets") and you MUST stay at the Charming 2! In a lifetime of traveling, I have never encountered such happy, caring and attentive staff. When you check in, say hello to Danny and Mary for me. Everyone speaks English, the rooms are spotless and the charming (of course) restaurant serves the best breakfast in Hanoi. I arrived in need of a SIM for my phone and Danny walked me across the street and made sure the shop gave me what I needed--then he installed and activated the chip and handed me back a working cell phone! Mary recommended, then arranged a day trip to the serene Mai Chau Valley. And she always answered my endless questions with a smile, taught me so much about the Vietnamese culture, even made certain I learned a few words in Vietnamese. So much more than just a hotel. Stay here; you'll cherish the memory.

Room Tip: Trust the staff to give you the best available.
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  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bovie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hanoi Charming 2 Hotel

Property: Hanoi Charming 2 Hotel
Address: 31 Hang Ga Str. | Hoan Kiem, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #29 of 578 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hanoi Charming 2 Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
A brand new hotel that features luxurious rooms and suites, We offer convenience to our guests by providing modern elevators, restaurants, and other great amenities you can expect from a modern hotel. Offering fantastic value of money, it is located right in Hanoi Old Quarter, approximately about 5 minutes' walk from Hoan Kiem Lake and the popular Thang Long Water Puppet Show. Indeed, in close proximity to the excellent attractions, We also offer air conditioned rooms, inside room computer and internet, desk, minibar and a balcony in certain rooms. A convenient place of stay, it is a good choice. The Charming 2 Hotel (Add: 31 Hang Ga, Hoan Kiem, Hanoi ) - located in the center of Hanoi Old Quarter, just 5 minute walk to Hoan Kiem Lake. ... more   less 

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