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Hanoi Charming 2 Hotel
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Reviews (2,462)
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All reviewscharming iihalong bayold quarterdesktop computercomplimentary fruitthe hotel staffphoamazing staffhotel experiencetrain stationsister hotelstar servicerooms were very cleanrose petalsfantastic servicehighly recommend this hotelstreet food
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Reviewed 20 August 2014

I have stayed at this hotel before and its good to see that the staff continue to strive to maintain a high level of customer care and service. On arrival you are welcomed by the door staff who take your bags and bring you to reception. Check in was quick and easy and I was shown to my room. The room had fresh fruit and a computer. Comfortable bed and nice sized bathroom. Breakfast selection was good with western tastes catered for. Check out was quick and efficient and they organised a taxi for me to airport

  • Stayed: February 2014, travelled solo
    • Value
    • Sleep Quality
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Thank LuciDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2014

We, a family of four, received a very warm wellcome in Hanoi from the lovely staff at Charming 2.
It is a comfortable hotel at a good location in the Old Quarter. The hotels best feature is its helpfull and entusiastic staff. We very much enjoyed our stay.

  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Natasja_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2014

My wife and I recently finished traveling around the world. We stayed in over 60 hotels and we still think of this hotel. Its in a good location, its clean and comfortable, but the great part is the staff!

Mary and the others went out of their way at every turn to make sure we were well taken care of. They let us check in at 8am and use a different room until our room was ready, helped us plan our time in Hanoi and Halong Bay, and they helped me arrange our Myanmar Visas (which was a big hassle).

  • Stayed: April 2014, travelled as a couple
    • Value
    • Cleanliness
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1  Thank bhobbssm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2014

The charming is a lovely hotel in an ideal spot for wandering around the old quarter of Hanoi. The rooms are very clean and spacious with a computer for use in your room. What really makes this hotel different to others is the staff, they are friendly, helpful and very welcoming. Every time we returned to the hotel we were greeted with a cold towel and refreshing drink. The staff kindly arranged our trip to Harlong Bay and booked internal flights for us. This may not be a 5 star hotel, but the staff make it feel like it is. Many thanks to Danny, Mary, Tracey, Linda and Tin Tin for giving Dave an impromptu ride on his bike! Thanks again for the party. We will definitely be returning.

Stayed: August 2014, travelled as a couple
Thank Amanda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2014 via mobile

We stayed her for a single night after a trip to Halong Bay and before a three day trip to Sapa. After the hustle and bustle of Hanoi, Hanoi Charming 2 Hotel was a relaxing, welcoming home away from home. The staff went out of their way to ensure our stay was flawless. Their attention to detail is as yet unmatched in Vietnam, the care they showed us was so greatly appreciated (such as letting us shower in a beautiful room and providing us with fresh juice after a crazy last day running around the city), and we cannot recommend or commend them highly enough. Thank you Johnny, Tracey, and Linda!! And the doormen who helped us find an ATM and taxi. The breakfast cooked to order was also amazing. Hanoi Charming 2, we will be back! Thank you so much. Love Renée and Maddy from Aus xx

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank StrayaTravla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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