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“Great stay”

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Hanoi Charming 2 Hotel
Ranked #31 of 588 Hotels in Hanoi
Certificate of Excellence
Portland, Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great stay”
Reviewed 26 August 2014

Will never forget our stay in this hotel, was close to everything and made our trip enjoyable, very central and in walking distance to most tourist attractions. Really loved this hotel, will stay there every time I go to Hanoi :) miss everyone there! xx

  • Stayed January 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank graceeeeet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (420)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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  • Hebrew first
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English first
Mumbai (Bombay), India
Level 1 Contributor
3 reviews
Reviewed 24 August 2014

My wife and I went to Vietnam for our honeymoon and stayed at Charming 2 in Hanoi. We picked the hotel based on Tripadvisor reviews that its service was second to none and we are so glad we did. My wife and I were fussed over and made to feel like we were family. We were greeted enthusiastically by everyone from the bell boy to the hotel manager and they seemed to take a genuine interest in whether were having a good time or not.

While the entire staff was warm and friendly, I must mention Mary in particular. She is always smiling and gave us excellent recommendations for places to eat local food. She also organised everything for us, from tickets to a water puppet show to a taxi to the airport.

Charming 2 is conveniently located in the Old Quarter and we were able to walk everywhere. Our room was spotless and more than comfortable. It included a computer with free internet and a basket of fresh fruit, both of which were nice touches.

We spent two nights at Charming 2 split by a night at Halong Bay and the hotel even kept our luggage for us at no extra cost while we were away on our cruise. The hotel truly lived up to its name.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank TariqEngineer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 22 August 2014

staying in hanoi is great beacause all employee in hotel "hanoi charming 2"" is so hospitable kind and always happy.. they complete the package in staying in hanoi... surely ill go back to hanoi as soon as posible

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank derekjoel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin
Level 3 Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 20 August 2014

I have stayed at this hotel before and its good to see that the staff continue to strive to maintain a high level of customer care and service. On arrival you are welcomed by the door staff who take your bags and bring you to reception. Check in was quick and easy and I was shown to my room. The room had fresh fruit and a computer. Comfortable bed and nice sized bathroom. Breakfast selection was good with western tastes catered for. Check out was quick and efficient and they organised a taxi for me to airport

  • Stayed February 2014, travelled solo
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank LuciDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rotterdam
Level 3 Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 August 2014

We, a family of four, received a very warm wellcome in Hanoi from the lovely staff at Charming 2.
It is a comfortable hotel at a good location in the Old Quarter. The hotels best feature is its helpfull and entusiastic staff. We very much enjoyed our stay.

  • Stayed August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Natasja_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Monica, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 August 2014

My wife and I recently finished traveling around the world. We stayed in over 60 hotels and we still think of this hotel. Its in a good location, its clean and comfortable, but the great part is the staff!

Mary and the others went out of their way at every turn to make sure we were well taken care of. They let us check in at 8am and use a different room until our room was ready, helped us plan our time in Hanoi and Halong Bay, and they helped me arrange our Myanmar Visas (which was a big hassle).

  • Stayed April 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank bhobbssm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Middlesbrough
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 August 2014 via mobile

The charming is a lovely hotel in an ideal spot for wandering around the old quarter of Hanoi. The rooms are very clean and spacious with a computer for use in your room. What really makes this hotel different to others is the staff, they are friendly, helpful and very welcoming. Every time we returned to the hotel we were greeted with a cold towel and refreshing drink. The staff kindly arranged our trip to Harlong Bay and booked internal flights for us. This may not be a 5 star hotel, but the staff make it feel like it is. Many thanks to Danny, Mary, Tracey, Linda and Tin Tin for giving Dave an impromptu ride on his bike! Thanks again for the party. We will definitely be returning.

Stayed August 2014, travelled as a couple
Helpful?
Thank Amanda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hanoi Charming 2 Hotel

Property: Hanoi Charming 2 Hotel
Address: 31 Hang Ga Str. | Hoan Kiem, Hanoi 100000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #31 of 588 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hanoi Charming 2 Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
A brand new hotel that features luxurious rooms and suites, We offer convenience to our guests by providing modern elevators, restaurants, and other great amenities you can expect from a modern hotel. Offering fantastic value of money, it is located right in Hanoi Old Quarter, approximately about 5 minutes' walk from Hoan Kiem Lake and the popular Thang Long Water Puppet Show. Indeed, in close proximity to the excellent attractions, We also offer air conditioned rooms, inside room computer and internet, desk, minibar and a balcony in certain rooms. A convenient place of stay, it is a good choice. The Charming 2 Hotel (Add: 31 Hang Ga, Hoan Kiem, Hanoi ) - located in the center of Hanoi Old Quarter, just 5 minute walk to Hoan Kiem Lake. ... more   less 
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