After four weeks in $30 p/n hotels we decided to stay somewhere a little nicer for our last few nights before going home. On Face value the hotel looked lovely and the staff were nice enough. We were greeted by Kevin - a super enthusiastic guy who was really nice and helpful. We stayed in an executive room and the view was lovely and the room looked cute although very small, the shower was full of mould (and smelled of it too) and the hot water ran out after only a few minutes so we had to take very quick showers.
Kevin guessed it was our honeymoon and very kindly arranged massages for us in the spa, which was lovely, although when we booked a time through other staff they somehow forgot our booking and so we missed out on the jacuzzi.
Overall, certainly not a bad experience but no noticable difference in either service or room quality by spending the extra $50. I think you would need to go up into the next price bracket to receive the 5 star service they claim to offer (now we know for next time!)
But thanks Kevin! You were absolutely lovely and obviously are what keeps this hotel running!
- Official Description (provided by the hotel):
- Hanoi Boutique Hotel & spa is in the heart of Hanoi's historic quarter, a 5-minute walk from attractions like Dong Xuan Market and Hoan Kiem Lake. Free Wi-Fi are available in rooms, while a free computer corner is available in the lobby.Air-conditioned rooms have free tea/coffee making facilities and a DVD player. A satellite TV, hairdryer and safe are included.Hanoi Boutique Hotel & spa features a spa and health club where guests can enjoy face and body treatments. Tours can also be organized by the tour desk.The restaurant serves a daily breakfast, as well as Western and Vietnamese meals for lunch or dinner. Room service is available round the clock.The hotel also offers 24-hr front desk, bike and car rental services. Guests can also enjoy laundry and currency exchange services. ... more less
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