This hotel was our first experience of Vietnam / Hanoi. We arrived at 14.00 on 16 Jan 4014. The beautiful receptionist was cheerful and helpful. We were quickly shown to our room in which we crashed out undisturbed for 12 hours. Although smoking is not allowed in the rooms, fortunately for my husband, it is allowed in the corridor outside. This was a relief as I didn't want my husband roaming the streets of Hanoi at two in the morning. We were the first for breakfast that day and we found it to be good, fresh and highly acceptable. We found the hotel to be clean and comfortable. Whilst there is a lift to all floors, a beautiful spiral staircase extends from the ground to the top floor. The hotel is located in the heart of the old town and at the time we visited, was extremely busy with preparations for the annual TET holiday. The colourful new year decorations adorned the streets together with the usual street food and other sellers. Our organised trip meant that we only stayed one night at this time but we were back again the following night where we were surprisingly upgraded to a suite with balcony. The balcony had a peaceful view of the town for which we were grateful. Our overall opinion of this hotel is very good, all staff were courteous and helpful. This hotel was booked for us through a UK travel agent.
- Official Description (provided by the hotel):
- Hanoi Boutique Hotel & spa is in the heart of Hanoi's historic quarter, a 5-minute walk from attractions like Dong Xuan Market and Hoan Kiem Lake. Free Wi-Fi are available in rooms, while a free computer corner is available in the lobby.Air-conditioned rooms have free tea/coffee making facilities and a DVD player. A satellite TV, hairdryer and safe are included.Hanoi Boutique Hotel & spa features a spa and health club where guests can enjoy face and body treatments. Tours can also be organized by the tour desk.The restaurant serves a daily breakfast, as well as Western and Vietnamese meals for lunch or dinner. Room service is available round the clock.The hotel also offers 24-hr front desk, bike and car rental services. Guests can also enjoy laundry and currency exchange services. ... more less
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