We stayed here in June and unfortunately the noise from construction works next door was really really loud. So loud at times we couldn't hear the TV or converse with each other. I complained several times and was just given an - its not so bad - comment in return. (The noise started really early, woke us up and finished late - so it wasn't 9-5). Our stay at the Le Foyer was broken by a trip to Sapa and on our return an early check in fee was demanded even though the rooms (we had 2 rooms) were empty and available. If this accommodation was not prepaid we would not have stayed for the duration.
I am not sure what I expected them to do about the noise but a gesture such as letting us have a free early check in or even a simple apology or acknowledgment of the noise would have been appreciated.
- Official Description (provided by the hotel):
- Located near Hoan Kiem Lake, Lefoyer Hotel with 30 exclusive equipped rooms will be an ideal destination for all tourists. Most rooms have large window with the view of Hoan Kiem Lake together with professional staffs makes Lefoyer Hotel so different. Please come and stay with us! ... more less
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