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B&B Hanoi Hotel
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Reviews (696)
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All reviewshalong bayold quartersales manageramazing staffhoan kiem laketea and coffeeday tourfresh fruitairport pickdefinitely stay here againvietnam tripexceptional servicenight trainstayed here for nightsfree breakfastrooms are cleanstar service
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Reviewed 28 August 2014 via mobile

This place was really nice, the rooms were clean, the staff were super friendly, the breakfast was good and it felt more like a hotel than a hostel! The only negative was that there was a slight mix up in our booking for Ha Long bay that we only found out about once we were on the boat! But once we got back Tony was super apologetic and nice and organised a free airport transfer for us. All in all we had a great stay at this hostel, highly recommend

Stayed: August 2014, travelled as a couple
Thank Jules S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin T, Manager at B&B Hanoi Hotel, responded to this reviewResponded 2 September 2014

Dear Jules S

Thank you so much for your review. We are so happy when you enjoyed your stay with us. We are always pleasure to help you everything when you be in Hanoi with us by our enthusiasm heart. I am very happy to appreciate all your feedback and will share with our team

Once again, thank you for everything and we hope to have the pleasure of welcoming you back to B&B Hanoi Hostel in the not too distant future.

Sincerely thanks,
Kevin & Hostel' Team
B&B Hanoi Hostel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2014 via mobile

This was the best hostel I've seen in Hanoi.
Tony and his personal are so friendly and help you with everything you need.They're always smiling.
I was very surprised with all kinds of services.
They brought our luggage in the room which has WiFi, aircon, minibar, a very nice bathroom and all so cleanly.
The breakfast is included and very delicious.
All day you can get tea or coffee for free.
The hostel is in the old quarter of Hanoi where you can get everything you want.

Stayed: August 2014, travelled as a couple
1  Thank Anne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin T, Manager at B&B Hanoi Hotel, responded to this reviewResponded 28 August 2014

Dear Anne M

Thank you for sharing your positive feedback on your recent stay with us.

Most importantly, I am delighted to learn that we have lived up to your expectations. The team at B&B Hanoi Hostel joins me in thanking you for acknowledging our efforts. I trust your commendations will spur them to continuously strive towards excellence. In addition, I am glad to share with you that a renovation plan is in place to provide more memorable hotel experiences to our guests.

Once again, thank you for letting us know of your satisfactory experience with us and we will look forward to welcoming you and your family to Hanoi B&B Hostel in the near future!

Yours sincerely
B&B Hanoi Hostel Team

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Reviewed 22 August 2014

I really enjoyed my stay at B & B Hostel. The staff were very nice, the breakfast (included) was delicious, and the location was great. They allowed us to hangout there for a bit while we waited for our train 2 days AFTER we checked out (we went to Ha Long bay). The rooms were also nice. Good aircon, hot water, and the cleaniness was OK. I will be staying here when I go back to Hanoi.

  • Stayed: August 2014, travelled with friends
    • Value
    • Rooms
    • Service
2  Thank taramccoy31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin T, Manager at B&B Hanoi Hotel, responded to this reviewResponded 28 August 2014

Dear taramccoy31

Thank you for choosing to stay with us and we appreciate you sharing your experience with us.

I am most delighted to learn of your positive feedback and I would like to extend my sincere gratitude to you for recognizing our efforts in creating memorable and enjoyable hotel experiences for our guests.

We look forward to be of great service to you once again in the near future, should business or leisure bring you back to B&B hanoi Hostel.

Best warm regards,
Kevin & Hostel'Team

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Reviewed 18 August 2014

Clean, cheap and super friendly. Tony the manager is the coolest hostel manager you will ever come across. Genuinely friendly and wants to chat and give advice. It's especially nice if you have just landed and are a little out of it. Also the fact it's in the middle of old town is great, you can pretty much walk everywhere.

Room Tip: Say hi to Tony!
  • Stayed: July 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank Abolitionist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin T, Manager at B&B Hanoi Hotel, responded to this reviewResponded 28 August 2014

Dear Abolitionist

Thank you for choosing to stay with B&B Hanoi Hostel.

I am glad to learn that the hotel provided an ideal location for your trip to Hanoi. More importantly, it is rewarding to learn that you have enjoyed the stay with us and that you would definitely stay with us again. The team at B&B Hanoi Hostel joins me in thanking you for recognizing our efforts in creating memorable and enjoyable hotel experience for you.

Once again, thank you for sharing your positive feedback with us and we look forward to welcoming you again to our hostel in the near future!

Your sincerely.
Kevin & Hanoi Hostel team

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Reviewed 16 August 2014 via mobile

This place was great! To start with the staff was amazing. Tony makes you feel right at home. We had access to endless information and we paid a lot less then everyone we were on tours with. The only bad thing about our stay is that we couldn't stay in Hanoi with tony and the gang for our whole trip. If and when I come back to Vietnam I'll start it off the right way by booking with tony. If you go somewhere else you won't get the personal treatment that they can provide.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Miami_Matt305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin T, Manager at B&B Hanoi Hotel, responded to this reviewResponded 17 August 2014

Dear Miami_Matt305

Warmest greeting from B & B Hanoi Hostel !

On the behalf of the Management 's respond , thank you so much for your valuable time to share such as the great comment on the site of tripadvisor.com and special thank you for your choosing to stayed in our hostel.

We are very happy to know that, our service is meeting your expectation ! We ensure to maintain our hostel' service and make sure all of the Guest will have a great time and enjoy to stay in our Hostel.

Thank you so much again for everything, we hope to have a chance to serve you again in the really near future.

Best warm regards,
Kevin & Hostel'Team
B & B Hanoi Hostel

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