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“The hotel staff was incredible! I would highly recommend this hotel.”

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Indochina Queen Hotel II
Ranked #204 of 588 Hotels in Hanoi
Portland, ME
1 review
“The hotel staff was incredible! I would highly recommend this hotel.”
Reviewed 8 April 2011

The service was great, the people were nice. All is all, this was a great place to stay during our time in Hanoi. The hotel is right in the midst of the Old Quarter, making it easy to walk around and see the sights during the day. If you needed help figuring out what to do in Hanoi, the staff was available, engaged and there to help you. It made a huge difference in our trip!

In addition, the rooms were great. Clean and well kept.

I would highly recommend this hotel to anyone traveling through Hanoi.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank amalehman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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295 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
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English first
Singapore
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 April 2011

I have only the best comments about this hotel. The staff are amazingly helpful and friendly. Even though some of them don't speak English that well, they are very very friendly and try their best to please.

The hotel lobby is deceptively small. The rooms have high ceilings, are very roomy, beds and pillows are wonderfully comfortable. The bathroom is very clean. Everything looks new.

There are four desktop PCs close to the lobby with free internet connection - very convenient.

The location of the hotel is excellent. The Old quarter is just outside its door step - eateries, boutiques, art galleries - everything within walking distance.

All in all, a lovely hotel with amazing staff. I would definitely stay here again next time.

The dining area is comfortably

  • Stayed March 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SingaporeKit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 March 2011

The staff were amazing and so helpful with anything we needed.
The rooms were a good size with comfortable beds and a hot shower. The wifi worked very well in both buildings.
Breakfast had a good selection and was constantly refreshed.
A great place to stay in Hanoi's Old Quarter.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StephandSteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra
Level 4 Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 21 March 2011

I had four nights stay here at beginning of March and had a thoroughly pleasant time. Whilst the entry and front of the hotel is quite small, the rooms are very spacious and clean. Only negative was a bit of an odour that lingered around the room - apart from that I couldn't fault much else. The guys on the front desk were very helpful in pointing out things for me in regards to food and forward travel arrangements.

  • Stayed March 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ivanasnort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level 2 Contributor
1 review
Reviewed 19 March 2011

We stayed in 2 twin rooms for only 1 night. The rooms are very nice and modern & its location is within walking distance to most tourist spots plus the neighbour is quite safe at night. We found the staff to be friendly and eager to please. We arranged for a ride to the airport through them @ US $15 and they provided a nice sedan that picked us up at the correct time the ride was booked. We are very pleased with our experience at this hotel and would recommend it to other travellers planng to visit Hanoi.

  • Stayed February 2011, travelled with family
    • Value
    • Location
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Helpful?
Thank 2realtor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok
1 review
Reviewed 15 March 2011

This hotel offered me a good rate, good service, and clean room. All staff are friendly when we asked for information and other service. the hotel also provided trip around Hanoi, Sapa and Halong Bay with reasonable price and good condition of accomodation on the boat in Halong Bay. Not thing to say but great. We will recommend to others.

  • Stayed February 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank thaiimportexport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 March 2011

My family of four was perfectly situated in the family room that had a double bed and two single beds. The large room felt as good as new, clean and tastefully decorated and was very comfortable. Little problems were easily attended to by the friendly and attentive staff. Breakfast was good.

When we were shown to our room, I was disappointed to find our reserved room to be one bed short despite my specific request for a room to sleep 4. They then gave us 2 rooms for a little more than what we had budgeted. Then moved us to the family suite still for a little more than what I had booked the room for. Overall, we ended up being happy with the room/rooms we got but it would have been nice to simply be quoted the room as requested to begin with. I still recommend the hotel as it was still a great room for the low price!

  • Stayed March 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank msbucho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Indochina Queen Hotel II

Property: Indochina Queen Hotel II
Address: 67 Thuoc Bac Street, Hanoi +844, Vietnam
Region: Vietnam > Hanoi
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #204 of 588 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Indochina Queen Hotel II 3*
Number of rooms: 35
Official Description (provided by the hotel):
The newest three star Indochina Queen II hotel is new hotel of Indochina Queen hotel Group, perfectly located in heart of Old Quarter. It is easy access to famous restaurants, shopping centers, banking facilities and entertainment activities in Old Quarter, and just 3 minutes to walk to Hoan Kiem Lake and 40 minutes on taxi from Noi Bai International airport.It is also very convenient for you to discover the Opera House, Ho Chi Minh Memorial Complex and the War Museum, Dong Xuan Market and enjoy the bustling atmosphere of Vietnamese capital. ... more   less 
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