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“Nice, clean hotel with excellent staffs.”

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The Queen Hotel & Spa
Ranked #221 of 607 Hotels in Hanoi
Reviewed 28 April 2011

Clean hotel located within walking distance of restaurants, shopping and attractions. Great friendly staffs, very helpful.

  • Stayed: April 2011
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1  Thank bobtrinh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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216 - 222 of 307 reviews

Reviewed 15 April 2011

We are very pleased with our stay in Indochina Queen 2. The staff are very friendly and helpful. They are always smiling. We stayed here when we arrive in Hanoi. They allowed us to store our bags while when we went to Halong Bay and Sapa. They even gave us a locker specifically for our laptop computer. When we arrived early in the morning from Sapa, we met the owner, who offered us breakfast, while they prepared our room. Check in time is supposed to be later that day, but they gave us the very first available room.

They made arrangements for taxis to bring us to and pick us up from airport on side trip to Hue. We arrived from Hue almost midnight and the taxi was waiting for us. Back at the hotel, and the staff welcomed us and helped us bring our things to our room.

Indochina Queen II is located right in the centre of the Old Qurters. Everything is walking distance. The Hotel is very secured. especially at night. The staff went out of their way to make our stay in Hanoi very comfortable and enjoyable.

I very much recommend this hotel.

  • Stayed: March 2011, travelled as a couple
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Thank Sockeyed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2011

Brilliant stay at Indochina Queen, great central location within walking distance of all old Hanoi tourist attractions. Upon arrival, the friendly staff decided to upgrade us to a massive room on the top floor which was spotlessly clean, with computer and free internet. Room rates include breakfast- massive buffet feast! Delicious fruit pancakes!!
Highlight of this hotel is definately the staff, all of whom speak perfect English and are always on hand to help. We booked train tickets through the front desk, and after going on a 2 day tour we returned to collect them and as it was pouring with rain the staff arranged their driver to take us to the station free of charge so we wouldn't get wet!
Great service, lovely, friendly place to stay in a brilliant city!

  • Stayed: March 2011, travelled with friends
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1  Thank jennifersmainland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2011

The service was great, the people were nice. All is all, this was a great place to stay during our time in Hanoi. The hotel is right in the midst of the Old Quarter, making it easy to walk around and see the sights during the day. If you needed help figuring out what to do in Hanoi, the staff was available, engaged and there to help you. It made a huge difference in our trip!

In addition, the rooms were great. Clean and well kept.

I would highly recommend this hotel to anyone traveling through Hanoi.

  • Stayed: March 2011, travelled as a couple
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Thank amalehman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2011

I have only the best comments about this hotel. The staff are amazingly helpful and friendly. Even though some of them don't speak English that well, they are very very friendly and try their best to please.

The hotel lobby is deceptively small. The rooms have high ceilings, are very roomy, beds and pillows are wonderfully comfortable. The bathroom is very clean. Everything looks new.

There are four desktop PCs close to the lobby with free internet connection - very convenient.

The location of the hotel is excellent. The Old quarter is just outside its door step - eateries, boutiques, art galleries - everything within walking distance.

All in all, a lovely hotel with amazing staff. I would definitely stay here again next time.

The dining area is comfortably

  • Stayed: March 2011, travelled with family
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Thank SingaporeKit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2011

The staff were amazing and so helpful with anything we needed.
The rooms were a good size with comfortable beds and a hot shower. The wifi worked very well in both buildings.
Breakfast had a good selection and was constantly refreshed.
A great place to stay in Hanoi's Old Quarter.

  • Stayed: March 2011, travelled as a couple
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Thank StephandSteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2011

I had four nights stay here at beginning of March and had a thoroughly pleasant time. Whilst the entry and front of the hotel is quite small, the rooms are very spacious and clean. Only negative was a bit of an odour that lingered around the room - apart from that I couldn't fault much else. The guys on the front desk were very helpful in pointing out things for me in regards to food and forward travel arrangements.

  • Stayed: March 2011, travelled solo
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Thank Ivanasnort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Queen Hotel & Spa

Address: 67 Thuoc Bac Street, Hanoi +844, Vietnam (Formerly Indochina Queen Hotel II)
Region: Vietnam > Hanoi
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #221 of 607 Hotels in Hanoi
Price Range: £11 - £22 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Queen Hotel & Spa 3*
Number of rooms: 35
Official Description (provided by the hotel):
The newest three star Indochina Queen II hotel is new hotel of Indochina Queen hotel Group, perfectly located in heart of Old Quarter. It is easy access to famous restaurants, shopping centers, banking facilities and entertainment activities in Old Quarter, and just 3 minutes to walk to Hoan Kiem Lake and 40 minutes on taxi from Noi Bai International airport.It is also very convenient for you to discover the Opera House, Ho Chi Minh Memorial Complex and the War Museum, Dong Xuan Market and enjoy the bustling atmosphere of Vietnamese capital. ... more   less 
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