A friend and I stayed at the Nova Hotel in March, was clean and had excellent service, the receptionist named Lan was helpful and a lovely girl. We did some side trips and left our luggage at Nova which was very convenient to be able to take a small bag and know your other belongings were safe.
Henry organized transport and guides when we needed them and was great to be flexible so as to go places when the weather and mood suited.
Breakfast good with choices and they always asked if you want more, our room on the top floor fab, with a bath good for soaking after trekking.
The doorman drove me all over town in the rain on his motorbike to find some plastic shoes I wanted !!!
The staff at Nova are definitely at your service
I would go back and stay at Nova againMore